Automating Workload Management System with ignio™ AI.Workload Management
Prevented SLA violations for an American health services organizations
Batch systems play a key role in services companies in managing their critical business functions such as delivering on Service Level Agreements (SLAs), and leveraging operation analytics to manage batch trends. It is important to ensure their on-time completion, especially in case of a heavy volume of service requests and complex service requirements. Today, this is done in a manual and reactive fashion thereby impacting cost, quality and time.
ignio helped the healthcare provider achieve:
- Simplified visual radiators for complex business processes
- Automated early warning system to indicate risk in batch process
- Better observability of batch run-time