Extending ignio to Realize Your Enterprise IT Needs

By – Gajendra Sontakke
(Product Owner | ignio™ Studio | Digitate)

Let’s consider a scenario where you are planning for early retirement in the coming years. Before that, you also need to ensure that you are self-sufficient to be able to send your child to the best private university there is. This means that you would have to plan your financial safety from the start of your career.

Given the many options to make your money work for you while you sleep, it would be a daunting task to take up all by yourself. Wouldn’t the situation make better sense if a financial advisor stepped in and magically doled out a plan tailor-made for you?

Think of ignio as this financial advisor, ready to comprehend the requirement of your enterprise and provide readymade solutions to everyday problems.

We can literally draw parallels between a financial blueprint and an enterprise IT landscape blueprint. ignio relies on the underlying connected model of an enterprise IT landscape to create a blueprint. Once a blueprint of an enterprise IT landscape is created ignio goes about doing its job.

Unearthing ignio’s Extensibility in a Dynamic World

ignio leverages Artificial Intelligence, Machine Learning and advanced software knowledge to transform enterprise IT infrastructure, ERP environments, batch workloads, applications, and business processes. With its vast library of pre-built capabilities, ignio can perform myriad tasks for each operation of an enterprise.

However, just like an individual’s financial setup, every enterprise is different, and within each of these, the IT landscape is far from static and is expected to evolve with time. This may lead to certain enterprise-specific requirements that entail customization. Where to head then? That’s where ignio’s extensibility comes to the fore. It’s the secret sauce. The key lies in extending the underlying knowledge model to accommodate your enterprise use cases.

ignio Extensibility to Outfit Customized Enterprise-specific Needs 

Enterprise IT classically has complex structures, a large number of business areas, and critical business processes. They have greater requirements for technical expertise, scalability, reliability, adaptability, performance, and security, among other things. Extending ignio is the key to realize enterprise-specific use cases, which may or may not leverage out-of-box knowledge.

Once your enterprise deploys ignio, your requirements could range from supporting new technologies, new applications, new processes, or integrating with new tools. This translates to modelling an end-to-end view of the enterprise IT landscape. Take an example of the model of your full stack – from the application layer, OS or Server layer, middleware, Database or Storage layer, and to the network layer; this end-to-end view is supported by a model and is very easy to enhance it to accommodate new changes and then deploy it in production with zero impact.

Typically, the preceding changes could fall into one of the following categories:

Enhance an Out-of-box Capability Model 

Based on your enterprise needs, you may need to enhance the existing ignio or domain model. The following instances could be enhancements to an out-of-box capability model:

  • For instance, you are onboarding a newer version of an Operating System where an older version of the same Operating System is supported by ignio
  • Enhance existing technology capabilities to add more intelligent automation use cases
  • Define new events, alerts, incidents and triaging models and rules for them

Implement New Product Integrations with ignio

ignio is built to integrate with various industry-leading products/tools and is capable of receiving requests from them as well as sending status/updates after the necessary action is performed.

This integration is achieved by the use of a modelling construct called Adapter. ignio comes with many ready to use adapters for popular tools. Yet, it’s likely that your enterprise may have a tool for which there is no ready to use adapter in ignio. Well, this does not stop the enterprise from leveraging ignio. You can build custom adapters for any tool to deploy it and complete the integration.

Adding a New Technology

For any new technology added in your enterprise’s existing landscape for which there is no out-of-box capability available in ignio, it becomes crucial to blueprint it, profile events and incidents for it and create automated service operations specific to this new technology. It is possible to model the new technology thus helping your enterprise realize the full potential of ignio.

All the knowledge modelling and extensions can be achieved using ignio’s own Studio. Studio is an integrated modelling environment for ignio. armed with robust constructs to extend ignio’s rich out of box capabilities to adapt to enterprise needs for rapid build and deploy. Studio understands the ignio model in entirety and ensures that ignio extensions are compatible and work seamlessly once deployed.

Exploring and optimally utilizing ignio to level-up your game should be your next plan and we’d be happy to help.

However, let me leave you with a parting thought – As a client, you may face market disruptions or life-changing circumstances with the current financial blueprint in place and you might have to rewire your financial plan to be future-proof. For that, you will need to consult your financial advisor once again. Similarly, in the case of an enterprise, one can take charge of the situation by leveraging ignio’s extensibility to fulfill enterprise IT requirements.

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