Talk of Many Things
It is great to be a consumer in the Digital Age! With a few clicks of a button, or even a simple voice command, our favorite goods…
The Oxford Dictionary defines an “incident” as “an instance of something happening; an event or occurrence”. But in enterprise IT, “incident” does not carry such a benign…
A quote from Galileo is often repeated in technical and scientific circles: “Mathematics is the language in which God has written the universe”. Perhaps scientists and engineers…
The introduction of Virtual Machines in the IT landscape was a path-breaking phenomenon which carried the potential of forever altering the way organizations designed their IT architectures….
IT has revolutionized businesses. However, the way IT itself is run in most enterprises is still very people-centric and reliant upon tacit knowledge and intuition. This lends…
By the time I left the meeting room, finishing my very first operations review with a customer, I was convinced the reason for the turbulent and often…