Solve issues even before the call comes in
Reinvent your business with ignio’s autonomous operations solution for the telecom industry
Delight Your Customers by Eliminating Anomalies
The sheer number of subscribers you support requires your front-end Business Support System to work in sync with your back-end Operations Support System, providing uninterrupted operations and a resilient network.
Quick order-to-activation process
No interruptions in billing
Superior customer relationship management
ignio helps build superior resilience in the Enterprise Service Bus by generating proactive alerts and preemptive fixes to ensure successful processing of orders.
ignio can monitor the status of an order across Order creation in CRM, capacity and device reservation, Network Bandwidth reservation, Installing record and provisioning, and finally customer order fulfillment and billing.
ignio’s unique AI/ML capabilities along with the automation engine closes the loop with preemptive anomaly detection and resolution—keeping your networks resilient and your customers happy.