End-of-life for Cheetah release
Sunset for a previous generation of the ignio™ platform.
Digitate is announcing product obsolescence of the Cheetah (version 2.x, 3.x) release of the ignio™ product suite, effective as of the dates below.
Date | Activity |
15-Apr-2024 | End of support for Cheetah |
Obsolescence of the Cheetah release means the following:
- Cheetah customers who are on active support have a choice:
- Continue using ignio Cheetah as is and be limited to the support outlined below until the end-of-life date
- Choose from our latest platforms to adopt the version that best suits your needs
- Customers will need to migrate prior to the end of support date
Digitate is committed to providing you with the highest level of customer care. Please read below for key timelines and support options:
Item | Current support | End of support (From 15-Apr-2024) |
Software updates (Already released service packs and patches) | Yes* | No |
Self help resources | Yes | Yes |
Technical support | Yes | No |
Defect support | Yes* | No |
Critical security updates (Provide fixes for security related issues) | Yes* | No |
Enhancement requests | No | No |
| ||
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