How do you ensure IT automation success? Avoid these five pitfalls

By Akhilesh Tripathi, Digitate Global Head @ITProportal

In this era of digital transformation, automation is one of the foundational pillars for success. In fact, the analysts at McKinsey Research have estimated that half of the current work activities could be automated, freeing up employees for other, more meaningful efforts. Though the early adopters have managed to achieve significant value, other organisations find themselves on the unsteady footing and unable to scale the benefits. If they do not realize the gains they had hoped for, they become frustrated at having wasted time and money. To avoid these issues, it is helpful to understand where organisations get it wrong.

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Launched in 2015, Digitate’s ignio reimagines enterprise IT operations with its unique and innovative design that blends artificial intelligence, machine learning, and advanced software engineering to quickly resolve issues when they arise and preempt incidents wherever possible. Digitate is a venture of Tata Consultancy Services (TCS). Digitate is headquartered in Santa Clara, California, USA and Pune, India. To stay up-to-date on ignio news, follow us at @iam_ignio.

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