Customers and Channel Partners for the ignio Suite Can Gain Relevant Skills for Easy Adoption and Extension of Intelligent Automation across IT and Business Operations
SANTA CLARA | MUMBAI, June 30, 2020: Digitate, a software venture of Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, announced that it is scaling up its Digitate Academy to meet the growing demand from customers and channel partners for ignio-certified professionals. In the last 12 months, Digitate Academy has doubled the number of professionals trained.
The ignio suite of closed-loop, autonomous enterprise software applies intelligent automation across IT and business operations in organizations across industries like retail, banking, energy, utilities, telecom and airlines. The rapid expansion of its customer base and tremendous interest among prospects has led to growing demand for ignio-specific expertise among customers, system integrators and channel partners for easier adoption and extensions.
Digitate Academy provides training and certification on the entire ignio suite to help build this expertise in the industry. Its courses and certifications are calibrated to varying levels of proficiency and address the specific needs of users as well as other stakeholders, such as implementation and support staff and channel partner sales teams. Its comprehensive classroom and virtual training programs are designed in collaboration with product experts to provide an immersive, hands-on learning experience and the opportunity to explore ignio’s functionality and its applications. On completion of the program, participants are equipped to fulfil the responsibilities of their respective roles and help maximize the value and benefits from ignio.
Akhilesh Tripathi, Global Head, Digitate, said: “Increasing demand has spurred the scaling of Digitate Academy, with both in-person and digital learning options available. With our web-based training modules, all learners can get themselves trained on each ignio functionality, on the go and on demand. They can choose the course or program that is best suited to their role in their respective organization. We are excited to equip our key stakeholders with the knowledge and skills they need to fully utilize ignio’s closed-loop, proactive and predictive intelligence in their journey towards an autonomous enterprise.”
Suresh Thota, Automation Office Head, Meijer, said: “Digitate Academy has been valuable for Meijer in uncovering how ignio AIOps and ignio AI.WorkloadManagement can be applied to derive value for the entire enterprise. The Academy program has helped in understanding ignio to its full capability, which will help us digitally transform to autonomous IT operations. This will significantly transform application operations across lines of businesses ranging from supply chain, retail, digital, corporate and business intelligence functions. As a result of this immersive training from Digitate Academy, including extensive hands-on exercises, Meijer’s application operations team is ready to expand the adoption of ignio for driving a seamless retail experience. We’re looking forward to working together with Digitate Academy to speed up our digital transformation journey.”
Digitate is a software venture of TCS. Launched in 2015, Digitate’s ignio™ is an award-winning solution that reimagines enterprise IT operations with its unique and innovative design that blends artificial intelligence, machine learning, and advanced software engineering to quickly and autonomously resolve issues when they arise, and preempt incidents wherever possible. ignio has been adopted by large, global enterprises, mostly Fortune 500 and Global 2000 corporations, which are leaders and innovators in their respective industries. Digitate is headquartered in the heart of the Silicon Valley in Santa Clara, California, USA and Pune, India. To stay up-to-date on ignio news, follow us at @iam_ignio and visit us at www.digitate.com.
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