Shining the ignio Light on Incident Resolution​

In June 2015, HfS wrote about the launch of ignio—TCS’s new autonomics platform—and the potential of two core capabilities native to the platform. The first was to manage business and IT operations autonomously and the second was a powerful scenario planning, what-if modeling capability to understand impacts on the IT and process environment over time. What we weren’t sure of at the time was which of these capabilities would resonate most strongly with enterprise IT and process organizations.

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