Tata Consultancy Services Employs AI to Manage SAP ERP Apps

One of the more complex IT environments to operate daily involves enterprise resource planning (ERP) applications. The real challenge is that most of the tasks that need to be accomplished are fairly routine. There are lots of them, but like most IT tasks, it’s not too long before a consistent pattern emerges. Tata Consultancy Services (TCS) is now applying an artificial intelligence (AI) platform it has developed to identify patterns that can then be used to automate IT operations tasks involving SAP applications.

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