Proactive and Predictive Batch Operations by ignio™ AI.Workload Management

Increased productivity and agility in business processes for global IT services and consulting organization

With its Machine First Delivery Model™, TCS wanted to optimize machine-human collaboration and drive business value, making the internal processes faster by simplifying the complex, dynamic IT ecosystem. One critical step taken towards this goal, was the elimination of low-value, time-consuming jobs by making its IT Operations, specifically batch jobs, ‘smarter’. Automated workloads and batch jobs are the backbone for day-to-day operations, but the sheer size and complexity of batch processes often catches the Business IT teams by surprise. This often leads to missed SLAs resulting in delayed business operations.

With ignio, TCS achieved:

  • Reduction in overall response time to detect issues
  • Faster time to market
  • Better productivity by reducing manual processes

Predict. Prescribe. Prevent.

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