Redefining Retail Operations with ignio™ AIOps

Improved resiliency and enhanced customer experience for an American supercenter chain

Running successful large retail operations requires a substantially large IT setup. This includes many servers, applications, and endpoint devices. When all these components are in sync, the business operations work like clockwork. Any issue at either step can create a domino effect of failures which can hurt the business in terms of both revenue and brand value through poor customer experience.

ignio helped the customer realize:

  • Reduced revenue losses with streamlines warehouse IT operations
  • Improved supply chain
  • Enhanced customer experience

Predict. Prescribe. Prevent.

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