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      What we solve

      Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

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      Redefining IT operations with AI and automation

      • Observe
      • Cloud Visibility and Cost Optimization
      • Business Health Monitoring
      • IT Event Management

      Workload Management

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      • Business SLA Prediction

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      End-to-end automation for incidents and service requests in SAP

      • IDoc Management for SAP

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      Autonomously detect, triage and remediate endpoint issues

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      AI-based analytics to improve Procure-to-Pay effectiveness

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      Transform software testing and speed up software release cycles

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      ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

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      ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

      • AI Agent for IT Event Management
      • AI Agent for Incident Resolution
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      • AI Agent for Proactive Problem Management
      • AI Agent for Business SLA Predictions
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Enterprise AI & Automation Software Solutions - Digitate

Acceptable Use Policy

Digitate Acceptable Use Policy

Digitate is dedicated to providing useful and valuable services, software, software-as-a-service, service-as-a-software, and more (“Offerings”) to its users. We view it as a great privilege to support our users who entrust us with their material. For the protection of our overall user community and compliance with applicable laws and regulations, we reserve the right to act on content or material that violates this Acceptable Use Policy. Such action can include content removal, account discipline, or account suspension/termination. 

Please adhere to the following when using the Digitate Offerings. 

1. Copyright, patent, trademark, and trade secret.  Do not upload or distribute content on Digitate’s Offerings that you do not have a right to transmit under any law, including copyright, patent, trademark, and trade secret law, or that you do not have a right to transmit under contractual or fiduciary relationships, or content that infringes the above-mentioned intellectual property rights.

Copyright is a form of legal protection for original works of authorship, such as books, movies, photos, music, and software code. Copyright law prohibits others from copying or displaying another’s work without permission, subject to a few exceptions, most commonly “fair use.” “Fair use” is, in most circumstances, an application of another’s work for criticism, comment, news reporting, teaching, scholarship, research, etc. 

Patents are a form of legal protection that secure innovations which are new and useful. Once awarded, a patent grant permits the holder to prevent others from making, using, selling, offering to sell, or importing goods that are covered by the patent. 

A trademark is a word, logo, phrase, or design that distinguishes a trademark owner’s goods or services in the marketplace. Trademark law prevents someone from using a trademark to confuse others about whether a product or service is authentic, or to suggest that there is a relationship with the trademark owner when there is not. 

A trade secret is confidential information held by a business that is valuable to the business and not known to others, and by virtue of its being secret provides the business a competitive advantage. Examples of a trade secret include a formula, program, device, method, technique, process, etc. 

 

2. Private Information. You may not provide Digitate’s Offerings with other people’s private information without their express permission. Private information can include home address or physical location information, such as street address, GPS coordinates or other identifying information related to locations that are considered private; identity documents, including government-issued IDs and social security or other national identity numbers; contact information, including non-public personal phone numbers or email addresses; financial account information, including bank account and credit card details; and other private information, such as biometric data or medical records.

 

3. Privacy. Do not use Digitate’s Offerings to surreptitiously record the communications of others or to identify or verify individual identities based on media containing people’s faces or other physical, physiological, or behavioral characteristics, or for ongoing surveillance or identification or persistent tracking of an individual using any of their personal information; to impersonate another person, or to create obligations under the Health Insurance Portability and Accountability Act, as amended (“HIPAA”) or any similar health/medical privacy regulation.

 

4. Hateful content. Refrain from using Digitate’s Offerings to advance content that attacks, marginalizes, or dehumanizes a group of people or an individual because of their race, religion, disability, ethnicity, disease, sex, gender, gender identity, sexual orientation, financial means, immigration status, or political party affiliation. This includes but is not limited to using slurs, epithets, tropes, conspiracy theories, or misinformation. This also includes content that contains name-calling, abusive insults, bullying, harassing, stalking, trolling, or is considered likely to disrupt, provoke, or attack others, or content that threatens or glorifies violence.

 

5. Objectionable content. Refrain from providing Digitate’s Offerings with content that is pornographic, sexually explicit, obscene, or contains nudity, content that is vulgar, utilizes profanity, or is otherwise offensive, or content that is violent or cruel, content that contains graphically violent, abusive, or gory images, content that promotes or glorifies self-mutilation, eating disorders, physical abuse, or drug abuse; or content that describes, features, or promotes terrorism or violence; or content that threatens the unity, integrity, defense, security or sovereignty of any country, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence.

 

6. Unethical and Illegal use/content. Refrain from using Digitate’s Offerings to advance content that intends to deceive or cause harm, condones or encourages unlawful activity, content that involves defamation or contempt of court, content that depicts or promotes unwanted sexual contact or touching, content that promotes illegal drugs, firearms, or explosives, or content that advocates prostitution or escort services; use or advance content that deceives or misleads about the origin of the content/message or knowingly communicates information that is patently false or misleading in nature but may reasonably be perceived as fact; or advance content that is purposefully manipulative or deceptive or employ techniques designed to distort the behavior of a person by impairing their ability to make an informed decision; or content that is harmful to children or calculated to interact with individuals under the age of consent in any way that could result in exploitation or manipulation, child sexual exploitation or abuse;  or content that is otherwise prohibited by law or regulation; or use for social scoring or predictive profiling that would lead to discriminatory, unfair, biased, detrimental, unfavorable, or harmful treatment of certain persons or groups of persons; or categorize people based on their characteristics or affiliations such as race, political opinions, trade union membership, religious or philosophical beliefs, sex life or sexual orientation; or to infer people’s sensitive attributes such as gender, race, nationality, religion, or specific age; or to infer people’s emotional states from their physical, physiological, or behavioral characteristics.

 

7. Misuse of GenAI. Do not use the generative AI (“GenAI”) features of Digitate’s Offerings to generate content with the purpose of removing or altering content credentials or other provenance methods, marks, or signals (“AI Content Credentials”) that indicate that the content was AI generated content; or to detect AI Content Credentials with the purpose of removing or altering them, or to generate undesired output content due to the limitations of GenAI or scenarios in which the system cannot be applied in a way that properly manages potential negative consequences to people and society or infringe the intellectual property rights or proprietary rights of any person/entity; or to discover any underlying components of the models, algorithms, and systems, such as exfiltrating the weights of models; or conduct web/data scraping, web/data harvesting, or other data extraction methods to extract data from any APIs or GenAI models, except as necessary to enable an intended usage scenario for the SaaS Services.

Only use Digitate’s Offerings for lawful, proper, and appropriate purposes. 

 

Version: Acceptable Use Policy, V1.0 

Release Date: April 1, 2025 

Copyright ©2025 Tata Consultancy Services Limited. All Rights Reserved. 

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Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Looking for something?

Discover how we empower customer success and explore our latest eBooks, white papers, blogs, and more.

Blogs
Podcasts
Customers Success
Omdia Research Report
Resources

Analyst Reports

Discover what top industry analysts have to say about Digitate​

ROI

Get insights from the Forrester Total Economic Impact™ study on Digitate ignio

Webinars & Events

Explore our upcoming and recorded webinars & events

Infographics

Discover the capabilities of ignio™’s AI solutions

Blogs

Explore insights on intelligent automation from Digitate experts

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks provide insights into intelligent automation

Podcasts

Explore our upcoming and recorded podcast

Case Studies

Learn how businesses overcame key AI-driven automation issues

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, criteria

White Papers and POV

A library of in-depth insights and actionable strategies

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Search
Request a Demo
Contact Us
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform1

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo