Digital Workspace
Deliver exceptional digital employee experience (DEX) at scale while strengthening security and reducing asset costs.
Move from reactive support to proactive experience management
Use AI-driven insights, endpoint observability, and automation to prevent disruptions, accelerate issue resolution, and improve the day-to-day digital experience across your workplace. ignio Digital Workspace combines conversational insights, predictive intelligence, cross-platform visibility, assisted remediation, and stronger governance to help IT continuously improve employee experience.
A DEX platform built for modern enterprises
ignio Digital Workspace combines observability, AI-driven intelligence, automation, and governance to help IT continuously improve digital employee experience across endpoints, applications, and work environments.
It helps teams reduce employee disruption, improve service desk productivity, strengthen security and compliance, and make smarter decisions on cost and sustainability.
Capabilities such as conversational insights, battery health forecasting, device comparison, network fluctuation alerts, persona-based insights, richer operational reporting, visibility into work-from-home and office usage patterns and centralized configuration, make DEX operations more proactive and scalable.
Enhanced, secure, and sustainable digital employee experienceÂ
Gain complete visibility into the EUC estate, proactively resolve issues, and optimize endpoint health, security, and performance — while improving digital employee experience at scale.Â
Enable employees to detect issues, access pre-packaged actions, and use self-heal capabilities to triage and resolve common problems without raising an incident.
Use intuitive dashboards and widgets to track device health, usage, energy consumption, distribution, and more. Turn insights into action with proactive recommendations and service desk-triggered remote actions.
Measure digital workplace health with a customizable scoring model for individual devices, user groups, and the overall IT estate.
Track endpoint energy use and COâ‚‚ emissions, identify high-consumption areas, and optimize WFH and office usage through sustainability dashboards for better reporting.
A cutting-edge Digital Employee Experience (DEX) solution
Use a conversational interface to quickly access DEX insights and datapoints, reducing manual analysis for service desk teams and accelerating decision-making. Â
Predict battery health degradation, monitor application CPU and memory trends, and identify unstable systems before they disrupt employees. Â
Extend DEX visibility across Windows, macOS, and iOS with richer device data, remote actions, online/offline visibility, and broader endpoint coverage. Â
Resolve common end-user issues faster with assisted remediation for browser, Teams, OneDrive, Outlook, Word, and Excel scenarios, along with flexible script-based actions for Service Desk Teams. Â
Detect unauthorized software, improve owner visibility through endpoint integrations, and strengthen endpoint governance with centralized control and reporting. Â
Identify unused licensed software, track usage patterns, and improve visibility into workplace behavior to support smarter cost and sustainability decisions. Â
From audit failures to always-on compliance
For regulated environments, ignio™ DWS GxP Compliance Solution helps organizations move from periodic audit preparation to continuous compliance enforcement, — reducing risk, minimizing manual effort, and protecting business continuity.
Self-regulated OS hardening
Restrict user-modifiable configurations such as cut, copy, and paste to enforce tighter control in regulated environments.Â
Out-of-the-box OS hardening controls
Apply built-in controls to restrict access to critical functions such as USB access and Control Panel access, helping reduce compliance risk from day one.
Troubleshooting without losing control
Temporarily relax OS hardening policies for IT troubleshooting when needed, while maintaining a structured compliance approach.
Supports legacy and current environments
Supports Windows 11, Windows 10, and Windows 7, helping regulated enterprises maintain control across mixed endpoint estates.
Stress-free audits
Use readily available audit reports to simplify compliance checks and reduce the effort required to prepare for audits.
100% compliance from day one
Devices become compliant the moment ignioâ„¢ DWS GxP Solution is installed, helping accelerate readiness and reduce exposure.
Deliver Unmatched Digital Employee Experience
Enhanced endpoint security and compliance
Enforce operational policies with over 500 out-of-the-box compliance controls. Support enterprise standards and reduce IT operational risk through automated hardening, patching, and identity and access management.
Optimized costs of IT assets
Reduce waste across software and hardware investments with visibility into under-utilized software, smarter license optimization, and better-informed refresh decisions.
Improve workforce productivity
Minimize disruptions with proactive and automated incident management for recurring issues. Reduce ticket volume, ease the burden on L1/L2 teams, and help employees stay productive with less downtime.
Measure employee experience to uncover opportunities for improvement
Leverage targeted surveys to assess key aspects of the digital workplace, including device performance, hardware quality, and network connectivity. Use a comprehensive question bank to create customized surveys, identify experience gaps, and uncover actionable opportunities for improvement.
Learn more about digital employee experience (DEX)​
ignio AI.Digital Workspace saves time and improves workforce productivity, which translates to superior customer experience, improved agility, and better business outcomes. 
