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Enterprise AI & Automation Software Solutions - Digitate
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  • Products
      ignio Products
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      AIOps
      Observe & resolve
      IT Event Management
      Resolve events & incident management at scale
      Cloud Cost Optimization
      Reduce cloud spend with intelligent analysis
      Business Health Monitoring
      Real-time business KPI tracking & alerting
      Observe
      Full-stack observability & anomaly detection
      avg_pace ️
      Workload Management
      SLA predictions
      Business SLA Prediction
      Predict and prevent SLA breaches proactively
      settings ️
      ERPOps
      SAP integration
      IDoc Management for SAP
      Automate SAP IDoc error resolution end-to-end
      devices ️
      Digital Workspace
      Employee ops
      Platform
      ignio™ Platform
      SaaS-based autonomous operations platform combining observability and AIOps to solve enterprise challenges.
      Platform Overview →
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      AI Agents
      ignio AI Agents for autonomous enterprise
      AI Agent for IT Event Management
      AI Agent for Incident Resolution
      AI Agent for Cloud Cost Optimization
      AI Agent for Proactive Problem Management
      AI Agent for Business SLA Predictions
      IDC MarketScape 2026

      Digitate Named a Leader in AIOps — Worldwide

      🏆
      An IDC MarketScape Leader Worldwide 2026

      Discover why IDC recognized Digitate as a Leader in AIOps. Get the full analyst report and see how ignio™ delivers unified observability & autonomous operations.

      Download Report →
  • Industries
      Industries
      account_balance
      BFSI
      BFSI AI Operations
      shopping_bag_speed ️
      Retail
      Supply chain intelligence
      travel
      Travel & Hospitality
      Enhance travel and hospitality
      health_metrics
      Healthcare & Life Sciences
      Intelligent health ops
      grocery
      Consumer Packaged Goods
      Drive smarter CPG value chains
      manufacturing
      Manufacturing
      Quality and compliance management

      Digitate Named a G2 Leader in Enterprise Grid® Report for AIOps Platforms

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      Agentic AI and the Future of Enterprise IT

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Enterprise AI & Automation Software Solutions - Digitate
handshake Channel Partner

One partner program. Four paths to autonomous operations

Digitate’s ELEVATE Channel Partner Program isn’t one-size-fits-all. Whether you resell, manage, integrate, or implement, you get a track built around how your business actually creates value backed by enterprise AIOps that’s already trusted across BFSI, retail, and travel.

Choose Your Track

Built around how your business creates value

Every partner engages with Digitate differently. ELEVATE gives each model its own enablement path, margin structure, and support rather than forcing every partner through the same motion.

Track 01 · Value-Added Reseller

Sell ignio with the expertise to back it up

Digitate VARs identify, qualify, and resell ignio products to their customers — backed by structured training across sales, pre-sales, and technical certification, so every deal closes with credibility.

  • check_circleFull Partner Portal access for sales and technical content
  • check_circleDeal registration to protect and optimize revenue
  • check_circleCo-brandable sales and marketing materials
  • check_circleFrictionless distributor-based ordering with competitive incentives
schoolCertify
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storefrontResell
buildImplement
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trending_upEarn Incentives
Track 02 · Managed Service Provider

Differentiate your managed services with autonomous ops

MSPs operate under constant pressure to exceed SLA commitments while reducing cost-to-serve. ignio lets you absorb that complexity instead of staffing for it — so your service stays differentiated as client environments scale.

  • check_circleLower operating cost per managed environment
  • check_circleRetain existing accounts, win net-new with a differentiated offer
  • check_circleUsage-based licensing that scales with your book of business
  • check_circleEmbed ignio directly into your own service brand
cloudOnboard ignio
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monitoringManage Ops
verifiedHit SLAs
arrow_forward
savingsImprove Margin
Track 03 · System Integrator

Make ignio part of the integrated solution you already sell

Digitate SI Partners bring domain expertise and deep technical skill, often with vertical specialization. ignio slots into your end-to-end solutions, giving clients a single integrated path to autonomous operations rather than a bolt-on tool.

  • check_circleFull Partner Portal training and enablement resources
  • check_circleLive-engagement shadowing to accelerate adoption
  • check_circleFlexible routes to market: distribution, direct, or Azure Marketplace
  • check_circleJoint go-to-market support for vertical specializations
design_servicesArchitect
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integration_instructionsIntegrate ignio
rocket_launchDeliver Solution
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Track 04 · Implementation Partner

Be the specialist team that gets ignio to go-live

Implementation Partners bring highly trained, specialized teams that work alongside VARs, SIs, and Digitate itself wherever deep configuration and deployment skill is required — a strategic category for partners building or expanding an AI/ML automation practice.

  • check_circleHands-on technical enablement from Digitate's product teams
  • check_circleEngagement opportunities sourced through VAR and SI partners
  • check_circlePathway to build a dedicated automation practice
  • check_circleRecognized specialization within the Partner Portal
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Global Partner Network

Trusted by resellers, integrators, and service providers worldwide

From Fortune 500 distributors to specialized regional integrators, Digitate’s partner network spans every major route to market.
SI
Business & technology consulting firm spanning strategy and technical implementation, from SMB to Fortune 500.
SI
Global IT, consulting, and business solutions partner supporting digital transformation for over 20 years.
VAR
Fortune 500 distributor specializing in electronic components and value-added technology services.
Impl.
Consulting firm applying Applied AI and intelligent automation to fast-track client modernization.
MSP
Full-service IT provider since 1996, spanning Transact, Transform, Run, and Recycle delivery.
SI
Digital transformation services for global corporations and UK public sector organizations.
VAR
European distributor of business and consumer technology, including the full Digitate product line.
SI
Independent technology partner trusted by large corporate and public sector organizations.
MSP
Largest independent provider of IT infrastructure services, serving clients since 1958.
SI
End-to-end digital solutions provider across the GCC region, with 30+ years of regional expertise.
Impl.
Dallas-based IT services provider for corporate, government, and educational institutions.
VAR
Women-owned global technology resource provider serving diverse industries since 1999.
VAR
Global technology and supply chain services provider across mobility, cloud, and distribution.
SI
Cloud, AI, and analytics-driven infrastructure partner for business transformation.
Impl.
Infrastructure management, cloud, and autonomous IT ops specialist for nearly 20 years.
SI
Trusted by 1,000+ clients nationwide, with 30+ years of systems architecture expertise.
MSP
Network design, security, and turnkey IT services across enterprise-grade environments.
SI
Optimized, value-driven technology solutions built around customer mission outcomes.
VAR
24+ years specializing in IT staffing, data analytics, and application development.
SI
Award-winning software consultancy delivering big data and real-time technology solutions globally.
VAR
US$7.7B distribution and supply chain provider spanning 245+ brands and 37 emerging markets.
SI
40+ years delivering custom data center, cloud, and analytics solutions to enterprise accounts.
VAR
Global solutions provider supporting 15,000+ corporate, enterprise, and government organizations.
SI
National technology integrator spanning the data center and core lines of business.
VAR
Leading voice in IT infrastructure and services, with a 95% customer satisfaction score.
VAR
Global software and cloud technology provider serving 65,000+ business customers in 90 countries.
MSP
Managed IT services across the UK public and commercial sectors for over 45 years.
SI
30+ years integrating intelligent automation and analytics into digital transformation journeys.
VAR
Leading global IT distributor and solutions aggregator with 22,000+ employees worldwide.
Impl.
Veteran-owned engineering firm supporting federal government technology missions since 1991.
Impl.
Cloud migration, cybersecurity, and software development consultancy focused on simplifying IT.
Impl.
Continuous learning and IT professional development partner built on transparency and quality.
SI
Engineering and design partner helping high-growth businesses build what's next in software.
MSP
Executive-level business service provider for geo-dispersed midmarket organizations.
MSP
Hands-on technology partner for deployment, migration, and secure hosted cloud platforms.
Impl.
Digital transformation and global software development across microservices and AI.
Partner Spotlight

A closer look at how partners scale with ignio

A sample of the organizations building their automation practice, managed services, and integrated solutions around Digitate.

Computacenter System Integrator

An independent technology partner trusted by large corporate and public sector organizations to source, transform, and manage technology infrastructure — delivering digital transformation that enables people and the business behind them.

SoftwareONE Value-Added Reseller

A global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland, helping 65,000+ business customers modernize applications and manage cloud assets through its PyraCloud platform.

GBM System Integrator

With 30+ years of experience and 1,500+ employees across the GCC region, GBM delivers the region's broadest portfolio of digital infrastructure, security, and managed services with round-the-clock local support.

From first conversation to certified partner

A consistent onboarding path regardless of which track fits your business.
1

Tell us your model

Share how your business engages clients today reselling, managing, integrating, or implementing so we can align you to the right track.

2

Get Partner Portal access

Receive credentials to sales enablement, technical documentation, deal registration, and co-brandable assets.

3

Complete certification

Work through sales, pre-sales, or technical training paths suited to your track and team structure.

4

Go to market

Register your first deal, shadow a live engagement, or begin implementation with Digitate support behind you.

Get started with Digitate

See ignio in action, talk to our team, or explore how partners grow with Digitate’s Elevate program.
play_circle Request a Demo mail Contact Us handshake Become a Partner

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Get the latest on AI automation, product updates & industry insights.
Products
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  • Workload Management
  • ERPOps
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Resources
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  • Case Studies
  • Podcasts
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© Tata Consultancy Services Limited, 2026. All rights reserved
Products

ignio Products
network_intel_node
AIOps
Observe & resolve
IT Event Management
Resolve events & incident management at scale
Cloud Cost Optimization
Reduce cloud spend with intelligent analysis
Business Health Monitoring
Real-time business KPI tracking & alerting
Observe
Full-stack observability & anomaly detection
avg_pace ️
Workload Management
SLA predictions
Business SLA Prediction
Predict and prevent SLA breaches proactively
settings ️
ERPOps
SAP integration
IDoc Management for SAP
Automate SAP IDoc error resolution end-to-end
devices ️
Digital Workspace
Employee ops
Platform
ignio™ Platform
SaaS-based autonomous operations platform combining observability and AIOps to solve enterprise challenges.
Platform Overview →
AI Agents
auto_awesome
AI Agents
ignio AI Agents for autonomous enterprise
AI Agent for IT Event Management
AI Agent for Incident Resolution
AI Agent for Cloud Cost Optimization
AI Agent for Proactive Problem Management
AI Agent for Business SLA Predictions
IDC MarketScape 2026

Digitate Named a Leader in AIOps — Worldwide

🏆
An IDC MarketScape Leader Worldwide 2026

Discover why IDC recognized Digitate as a Leader in AIOps. Get the full analyst report and see how ignio™ delivers unified observability & autonomous operations.

Download Report →

Industries

Industries
account_balance
BFSI
BFSI AI Operations
shopping_bag_speed ️
Retail
Supply chain intelligence
travel
Travel & Hospitality
Enhance travel and hospitality
health_metrics
Healthcare & Life Sciences
Intelligent health ops
grocery
Consumer Packaged Goods
Drive smarter CPG value chains
manufacturing
Manufacturing
Quality and compliance management

Digitate Named a G2 Leader in Enterprise Grid® Report for AIOps Platforms

Resources

Resources
analytics
Analyst Reports
Discover top industry analysts report
live_tv
Webinars & Events
On-demand sessions
podcasts
Podcasts
Explore our upcoming and recorded podcast
finance
ROI
Forrester Total Economic Impact™ study
donut_small
Infographics
Discover the capabilities of ignio™’s AI solutions
rss_feed
Blogs
Insights & thought leadership
file_copy
Case Studies
Customer success stories
article
White Papers and POV
Research & analysis
book_2
e-Books
eBooks provide insights into intelligent automation
menu_book ️
Reference Guides
Guides cover AIOps and SAP automation

Agentic AI and the Future of Enterprise IT

Explore more

Support

Support & Services
support_agent
Services and Support
Discover Digitate Service
menu_book ️
Documentation
Product & developer guides
diversity_2
Community
Connect, Share, & Exchange
request_quote
Pricing
ignio capability based pricing
security ️
Trust Center
Digitate policies on security, privacy, and licensing
Agreements
Global Compliance
Security and Privacy

Digitate Delivers Unmatched Value By Streamlining ITOps

Explore more

Company

Company
globe_asia
Leadership
Our story & meet the executive team
newspaper
Newsroom & Press
Announcements & media
school
Academy
Evolve your skills and get certified
contact_mail
Contact Us
Get in touch or request a demo
handshake ️
Partners
Alliances & ecosystem
Channel Partner
Technology Partner
Integration
Marketplace

Digitate Recognized as Solutions Partner from Microsoft

Explore more

Search
Request a Demo
Contact Us

Implementation Partners

Digitate Implementation Partners have highly trained and specialized teams that work with VARs, SIs and even Digitate to implement projects that have been sold, where deep implementation skills and services are required. This is a key and strategic Partner category offering a significant opportunity for Partners looking to build or expand an AI/ML-based IT and Business automation practice with Digitate.

System Integrators

Digitate System Integrators have IT and business automation domain expertise and often have vertical specializations as well as deep technical skills. Digitate SIs also enjoy all the access to resources, training and support that Digitate offers through the Digitate Partner Portal. Advanced shadowing on live implementation engagements is also available to accelerate adoption and understanding of the Digitate solutions. System Integrators can either purchase ignio products through distribution, establish a direct partner relationship with Digitate or through the MS Azure Marketplace.

Managed Service Providers

Our Managed Service Providers program is ideal for Partners looking to purchase ignio to use to manage their clients’ IT operations, or for Partners operating their own distinct service offering that they provide to their clients.​​ Service Providers can leverage our ignio family of products to significantly lower operating costs to be more competitive, retain existing customers and attract net new ones, or simply to leverage the cost reduction to improve their bottom line. In either case, you will be providing your customers with a highly differentiated service that offers exceptional value that will continue to increase year after year. Ask us about how introducing ignio into your operation can transform and improve your business model!​

Value-Added Resellers (VARs)

Training curriculums are available for all aspects of this business model, including certifications for sales, pre-sales, and advanced technical training needed to successfully install, configure, and integrate our valuable solutions. Digitate VARs leverage the Digitate Partner Portal for accessing any/all content needed to professionally sell solutions, as well as registering deals to optimize their revenue potential and training to achieve certification. You can even co-brand our brochures. VARs generally purchase through Distributors providing a frictionless ordering process with some of the best discounts and financial incentives in the industry.​

Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform1

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo