Trust Center
Digitate policies on security, privacy, and licensing
The Digitate Trust Center is your one-stop source for all information about our policies protecting your data privacy and security, as well as our legal agreements and policies for licensed software, software as a service (SaaS), and service offerings.
As the trusted provider of enterprise applications and SaaS solutions to customers around the world, Digitate commits to the highest standards of security to safeguard our customers’ data, including SOC2 and ISO 27001 compliance and CSA STAR registry for cloud security.
SOC 2 Type 1 and Type 2 Compliance
Digitate is AICPA (American Institute of Public Accountants) SOC 2 Type 1 and Type 2 compliant. This means our data control objectives and activities meet SOC 2 criteria: Security, Availability, Confidentiality, Processing Integrity, and Privacy for Type 1 and Security, Availability, and Confidentiality for Type 2.
ISO 27001 Certification
Digitate, a venture of Tata Consultancy Services (TCS), is governed by TCS’s Information Security Management System. This security framework is based on the globally recognized ISO 27001:2005 ISMS standard. TCS has been certified “Enterprise-wide” for ISO 27001:2013 security standards as well as for ISO 22301:2012 business continuity standards. Read more about Digitate’s ISO 27001 compliance here.
CSA STAR Certification
Digitate is certified to hold Level 1 status with the Cloud Security Alliance’s Security, Trust, & Assurance Registry (CSA STAR). The Cloud Security Alliance is the cloud service provider industry’s most powerful program for security assurance. Read more here.
Agreements and policies for software as a service, licensed software and service offerings from Digitate can be found here. These agreements define the contractual relationship between you, the customer, and Digitate for each offering.
Software As A Service Agreement
Terms and conditions for Digitate’s software as a service offerings and support policy
Evaluation Agreement
Terms and conditions for Digitate’s software and software as a service offered for evaluation purposes
Partner Agreements and Policies
Terms and conditions and policies for Digitate’s partners and vendors
Website Policies
Policies applicable for Digitate websites
Software License Agreement
Terms and conditions for Digitate’s licensed software offerings and software support policy
Professional Services Addendum
Terms and conditions for professional services offered by Digitate in connection with Digitate’s software and software as a service offerings
Open Source Software Terms
Information about open source software contained in Digitate’s software and software as a service offerings
Your privacy is important to us. Digitate believes it is important for you to know what personal data we collect from you, why we collect it, how we use it, and what rights you might be entitled to as a data subject or consumer.
Digitate Privacy Notice
Click here for our privacy policy applicable to the Digitate website, licensed software, SaaS offerings, and mobile applications.
Cookie Policy Notice
Click here for our cookie policy applicable to the Digitate website.
Digitate commits to protecting your privacy by complying with major global regulatory standards, including HIPAA and GDPR.
HIPAA Compliance
Digitate has achieved compliance with HIPAA, the Health Insurance Portability and Accountability Act, the U.S. regulatory standard for health information security and privacy. This compliance provides assurance to our customers that Digitate has implemented HIPAA-compliant policies, processes, and procedures to achieve technical, administrative, and physical safeguards to protect Personal Health Information (PHI).
GDPR Compliance
Digitate has achieved compliance with the General Data Protection Regulation (GDPR), the European Union’s privacy protection law, which applies to all organizations operating in or delivering services to the EU that collect, process, or store personal data. The GDPR compliance audit was also conducted by Deloitte Haskins & Sells LLP. This compliance assures our customers that Digitate adheres to the strict privacy protection standards required within the EU to safeguard personal data and uphold the privacy rights of EU citizens.
