Enterprise trust, engineered into every layer of autonomous operations
Trust built into how we operate
Digitate maintains the highest standards in data protection and privacy to support enterprise operations aligned with global best practices and regulatory expectations across security, compliance, and governance.
Security & Privacy
Our products include robust security and privacy controls across infrastructure, applications, and data layers to protect customer data from unauthorized access and evolving threats.
Learn moreGlobal Compliance & Standards
Digitate aligns with globally recognized standards and regulatory frameworks to help protect the privacy, security, and integrity of customer data across regions.
Learn moreAgreements & Policies
Access Digitate’s agreements and policies for SaaS, licensed software, and services, providing transparency and supporting enterprise procurement, legal, and compliance reviews.
Learn moreA closer look at our compliance posture
Browse the certifications, assessments, and policies that support your security review organized the way enterprise risk and procurement teams evaluate vendors.
SOC 2 Plus Type II Report
Digitate’s SOC 2 Type II report assures security, availability, confidentiality, privacy, GDPR, and HIPAA controls.
ISO/IEC 27001 Certification
Digitate’s ISO/IEC 27001-certified delivery centers maintain robust controls protecting customer information confidentiality, integrity, and availability.
Third-Party Penetration Testing
Independent third-party security assessments validate ignio security controls, supporting a secure and resilient platform.
Vulnerability Management
Digitate’s vulnerability management process identifies, prioritizes, and remediates risks, strengthening platform resilience and protection.
Data Privacy Policy
Documented practices for how personal data is collected, processed, and safeguarded across our products and services.
Global Privacy Alignment
Data handling practices designed to align with international privacy regulations across the regions we serve.
California Privacy Notices
Dedicated notices covering data collection disclosures for California residents.
Cookie Policy & Controls
Transparent disclosure of cookie usage with user-managed preference settings.
AWS AUP ISRS 4400 Report
External audit assessing security controls for our AWS hosting platform, completed by an independent audit partner.
Multi-Cloud Hosting
The ignio platform is hosted across Microsoft Azure and AWS for redundancy and operational resilience.
Access Controls & Encryption
Layered access management and encryption practices help safeguard customer data across our environments.
Operational Resilience Monitoring
AIOps-driven monitoring of platform health, availability, and performance across hosting regions.
Master Service Agreements
Governing terms for SaaS, licensed software, and service offerings from Digitate.
Service & Support Policies
Defined service levels and support commitments for enterprise customers.
Website Use Terms
Terms governing access to and use of Digitate's digital properties.
Responsible Disclosure
A defined channel for researchers and customers to report potential security concerns.
Recently published reports & certifications
The latest audits, assessments, and certifications supporting your security and compliance review.
SOC 2 Plus Type II report now available
Digitate’s latest SOC 2 Type II report is now available and covers both Azure and AWS hosting environments. The report covers the assessment period from April 1, 2025, to March 31, 2026.
Penetration test report published
The 2026 third-party web application security reassessment for ignio AIOps, ERPOps, and Workload Management is available in Trust Center..
AWS AUP ISRS 4400 report available
Our 2025 AWS AUP ISRS 4400 report is available, covering the security controls assessment of our AWS hosting platform by our external audit partner.
ISO 27001 (2024) certificate available
The TCS ISO 27001 certificate is now available, covering the period from April 1, 2024 to March 31, 2027.
