White Papers and POV

Opportunities and Challenges in Digital Re-imagination of Batch Systems

Whitepaper
Ensuring stable batch operations is vitally important to keep businesses running and to help them grow and scale. Failure or delays in batch processing often have a direct impact on the next day’s business operations such as delayed invoice processing, incorrect reflection of available funds.

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Enterprise Automation Strategy – Beyond The Obvious

POV
Automation has been a part of Enterprises’ IT landscape for a very long time and in different shapes and forms. We have been automating tasks through scripts and various methods for as long as one can remember. Hence, like all other strategic initiatives, planning for automating the IT operations, needs an all-encompassing consideration of multiple aspects.

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HBR Report

White Paper
Harvard Business review

• Efficiency and cost savings are the core driver of automation initiatives at most organizations.
• Automation, combined with contextual intelligence, can provide a route to greater agility, reduced risk, a better customer experience, and stronger growth.

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Innovations in Procurement Turns Intelligent with Command Center

POV
In the digital world, organizations rightfully expect to procure faster, better, and cheaper through various channels. The challenge is to leverage multiple options in the market without compromising on quality and risking non-compliance. The solution—a Command Center approach that rediscovers ways of procurement monitoring through intelligent insights.

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Autonomous Enterprise: The Case for AIOps

White Paper
Adoption of AIOps has been slow owing to various reasons.

But with predictions of AI and Hyperautomation going to be one of the key strategic trends for 2021, how are organizations using or looking to utilize AIOps into their IT Operations?
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Resiliency with Autonomous Operations and AIOps

White Paper
Digital Transformation Journey towards

• Enterprise resiliency via autonomous operations and AIOps
• Transformation from people-centric to autonomous operations.

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Learn Context

White Paper
Today, enterprise systems lack a comprehensive and unified view of their IT estate. Absence of this contextual awareness often impacts decision making in all aspects of IT operations. Also, the effectiveness of IT operations inherently relies on intuition and tacit knowledge, making them costly, time consuming, of variable quality, and extremely difficult to scale to today’s volumes.
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The Toolbelt Tasked with Empowering I&O leaders

White Paper
We are in uncharted territory as individuals, communities and businesses. For most organizations the priorities during this time are pretty simple: community, workforce, customers and navigating this onslaught of exceptional business circumstances. Organizations can effectively operate and thrive in the current scenario – if IT ensures resiliency, stability and availability of services for business continuity.
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CIO Quick Pulse: Accelerate Digital Transformation with Cognitive Automation

White Paper
As enterprises move toward digital transformation, incoming demands and clashing priorities are shifting focus away from strategic initiatives. Furthermore, unexpected outages redirect attention toward routine firefighting tactics, slowing the pace of IT innovation.
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Intelligent Alerts Management

White Paper
The problem of receiving too many alerts has been the bane of enterprise IT operations for decades with increasingly complex systems comprising hardware devices, virtual machines, middleware, and applications sending out a flood of alert notifications. So many alerts that the helpdesk/operations teams cannot possibly analyze all of them. A great deal of time is spent in sifting through the noise to uncover legitimate alerts. More importantly, the high alert volume carries the risk of drowning out critical alerts that need urgent attention.
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