Case Studies

Welcome to Digitate Case Studies

In the past 18 months, Digitate has implemented automation with AI for 900 of Walgreens’ SOPs (Standard Operating Procedures) and has resolved approximately 31% of Walgreens’ total tickets, along with monitoring and managing 95% of all events this far.
Irene Fu of Digitate sits down for a candid conversation with Lisa Hackbart Snyder, Senior Director of IT Rx Platform at Walgreens, on how ignio™ was essential to Walgreens’ successful operations.

Customer Testimonials
“Our use of ignio™ has been a key part of our organizational change journey, because it has helped us to reduce the number of incidents that our colleagues are having to log, it is helping us to reduce recurring incidents and also we have been using it to drive a significant amount of user adoption as well”
– Steve Clark, Sr Director – BSP Services & Technology at WBA

Making Patch Management and Order Reconciliation Autonomous with ignio

Making Patch Management and Order Reconciliation Autonomous with ignio ignio helped Woolworths save AU$250,000 in operational costs a year Woolworths is Australia's largest supermarket chain, with 33%...

Higher Business Agility, Resilience, and Customer Satisfaction with ignio AIOps

Higher Business Agility, Resilience, and Customer Satisfaction with ignio AIOps Improved operational stability, reliance, and business assurance for a leading UK supermarket chain Retail chains rely on...

Resilient IT Operations for Critical Business Operations with ignio AIOps

Resilient IT Operations for Critical Business Operations with ignio AIOps Improved business assurance for a leading American energy and utilities company Being a utility company involves always...

Leveraging AI-powered Predictive Analytics with ignio AI.Workload Management

Leveraging AI-powered Predictive Analytics with ignio AI.Workload Management Achieving resilient batch operations for major Australian retail organization Large retail operations are highly dependent on effective distribution networks...

Proactive and Predictive Batch Operations by ignio™ AI.Workload Management

Proactive and Predictive Batch Operations by ignio™ AI.Workload Management Increased productivity and agility in business processes for global IT services and consulting organization With its Machine First...

Reliable and Seamless Business Operations with ignio

Reliable and Seamless Business Operations with ignio Ensuring SLA and regulatory compliance with continuous business availability for a leading financial institution For banking and financial institutions, security,...

Modernizing the Legacy Applications and Embracing the Digital Technologies with ignio

Modernizing the Legacy Applications and Embracing the Digital Technologies with ignio Reduced effort and cost saving for large North American retail store chain Retailers globally are under...

Digital Transformation of SAP Operations with ignio AI.ERPOps

Digital Transformation of SAP Operations with ignio AI.ERPOps Reduced non-productive hours and eliminated the need for manual monitoring for Leading Swedish Retail Customer Large retail businesses like...

Experiencing Resilient and Assured IT Operations for Critical Business Operations with ignio AIOps

Experiencing Resilient and Assured IT Operations for Critical Business Operations with ignio AIOps Improved business assurance for a leading American energy and utilities company Being a utility...

Transforming Enterprise IT to “AI-first” with ignio AIOps

Transforming Enterprise IT to “AI-first” with ignio AIOps Achieving agile and resilient operations for leading home improvement retailer For any retail enterprise, optimizing operating cost is one...

Optimizing Retail Operations with Predictive Intelligence with ignio AI.Workload Management

Optimizing Retail Operations with Predictive Intelligence with ignio AI.Workload Management Optimized warehouse and smooth store operations for an American Supercenter chain Seamless retail operations rely on the smooth...

Digital Transformation of Engie’s Utility Operations with ignio AI.ERPOps

Digital Transformation of Engie’s Utility Operations with ignio AI.ERPOps Improving resiliency and customer experience for the largest global independent power producer Engie has always ensured to provide...

Redefining Retail Operations with ignio AIOps

Redefining Retail Operations with ignio™ AIOps Improved resiliency and enhanced customer experience for an American supercenter chain Running successful large retail operations requires a substantially large IT...

Automating Workload Management System with ignio AI.Workload Management

Automating Workload Management System with ignio™ AI.Workload Management Prevented SLA violations for an American health services organizations Batch systems play a key role in services companies in...

Enhancing Business Resiliency and Transforming Operations with ignio AIOps

Enhancing Business Resiliency and Transforming Operations with ignio™ AIOps Transformed operations from reactive to proactive for a global health services company Availability and resiliency of business-critical applications...

Predicting Invoice Fallouts for a Multinational Life-sciences Company with ignio

Predicting Invoice Fallouts for a Multinational Life-sciences Company with ignio Predicting anomalies and reducing blocked invoices, backlogs and delays Procuring substantial quantities of raw materials for healthcare...

Journey towards Resilient Operations with ignio

Journey towards Resilient Operations with ignio Journey towards a machine-first approach and zero touch automation process For enterprises heavily reliant on technology, especially IT infrastructure, any lapses...

Resilient Supply Chain and Batch Operations with ignio

Resilient Supply Chain and Batch Operations with ignio Reliable and resilient supply chain planning process For a market leading enterprise with a substantial operation and global presence,...

Resilience of Rental Experience powered by ignio

Resilience of Rental Experience powered by ignio Transforming IT operations from reactive to proactive For an enterprise that relies on its business applications to connect and serve...

Transforming IT Operations with ignio AIOps

Transforming IT Operations with ignio AIOps Journey towards Digital Transformation for the enterprise For a market leading enterprise with a substantial operation and global presence, it is...

Enabling Intelligent Enterprise Operations with ignio AI.ERPOps

Enabling Intelligent Enterprise Operations with ignio AI.ERPOps Future ready operations by eliminating manual operations and high dependency on human experts Stable and efficient operations is the need...

Payment Modernization by ignio AIOps

Payment Modernization by ignio AIOps Increase the trust of customers in the banking partner through enhanced resiliency and customer experience For banking operations, to deliver the best...

Performance Delivery with ignio AIOps

Performance Delivery with ignio AIOps Enhancing customer experience by resolving operational risk and inefficiency With digital innovation, the direct selling marketing channels are undergoing transformation for dynamic...

Improving Resiliency of B2B Transactions with ignio AIOps

Improving Resiliency of B2B Transactions with ignio AIOps Analyzing patters of business transactions and predicting future occurrences for non-disruptive business and improved customer experience Supply Chain Management...

Overcoming Limitless Business Expenditure by Optimization Spend with ignio™

Overcoming Limitless Business Expenditure by Optimizing Spend with ignio™ Build a resilient and transparent enterprise by optimizing travel and entertainment spend to increase saving potential Investment banking...

Optimize Procurement Spend with ignio™

Optimize Procurement Spend with ignio™ Reimagine procurement expenditure by enhancing visibility and increasing granularity of insights Most manufacturers experience cashflow challenges due to low visibility of the...

Test Automation to Autonomous Assurance with ignio AI.Assurance

Test Automation to Autonomous Assurance with ignio AI.Assurance Welcome to the next level of software testing Software testing has transformed tremendously since its inception in the 1980s....

Powering Digital Transformation through ignio AI.ERPOps

Powering Digital Transformation through ignio AI.ERPOps Glimpse into the future of enterprises with reduced dependence on experts and automated manual operations For power management organizations to be...

Predict. Prescribe. Prevent.

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