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      Business Health Monitoring

      Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

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CASE STUDY

Making change happen

Learn how Digitate helps organizations embark on their Digital transformation journey.

WALGREENs BOOTS ALLIANCE

Implementing AI-Driven Automation

Over the past 18 months, Digitate has worked with the Walgreens Boots Alliance to implement AI-driven automation for 900 of Walgreens’ SOPs (Standard Operating Procedures) and has resolved approximately 31% of Walgreens’ total tickets, along with monitoring and managing 95% of all events thus far. Lisa Hackbart Snyder, Senior Director of IT Rx Platform at Walgreens sits down for a candid conversation with Irene Fu of Digitate on how ignio™ was essential to Walgreens’ successful operations.

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Accelerated Ticket Resolution

Event Monitoring and Management

Reduced Recurring Incident

Learn More About ignio AIOps
Customer Testimonial

“Our use of ignio™ has been a key part of our organizational change journey because it has helped us to reduce the number of incidents that our colleagues are having to log, it is helping us to reduce recurring incidents and also we have been using it to drive a significant amount of user adoption as well”

Walgreens Boots Alliance Partners with Digitate to Transform their Organizational Change Journey.

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CUSTOMER TESTIMONIALS

NBS

Nationwide Building Society has collaborated with Digitate in identifying 50 scenarios focused on monitoring and generating alerts in their core customer data systems.

As a result, they were able to:

  • Improve the resiliency of critical systems
  • Identify potential issues before they arise
  • Save an estimated $1.2 million in indirect costs
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Leading utility company transforms workload process with ignio™

March 23, 2023 No Comments
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Achieving smart SAP operations through order reconciliation with ignio AI.ERPOps

January 12, 2023 No Comments
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Improve system agility, security, and operational efficiency with ignio AIOps

November 3, 2022 No Comments
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Transforming Enterprise IT to “AI-first” with ignio AIOps

October 17, 2022 No Comments
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Digital Transformation of Engie’s Utility Operations with ignio AI.ERPOps

October 17, 2022 No Comments
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Experiencing Resilient and Assured IT Operations for Critical Business Operations with ignio AIOps

October 17, 2022 No Comments
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Digital Transformation of SAP Operations with ignio AI.ERPOps

October 17, 2022 No Comments
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Modernizing the Legacy Applications and Embracing the Digital Technologies with ignio

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Reliable and Seamless Business Operations with ignio

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Proactive and Predictive Batch Operations by ignio™ AI.Workload Management

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Products

ignio AIOps

Redefining IT Operations with AI and Automation

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
Products

ignio AIOps

Redefining IT Operations with AI and Automation

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
 

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