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      Observe & resolve
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      Resolve events & incident management at scale
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      Reduce cloud spend with intelligent analysis
      Business Health Monitoring
      Real-time business KPI tracking & alerting
      Observe
      Full-stack observability & anomaly detection
      avg_pace ️
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      Business SLA Prediction
      Predict and prevent SLA breaches proactively
      settings ️
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      Automate SAP IDoc error resolution end-to-end
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      SaaS-based autonomous operations platform combining observability and AIOps to solve enterprise challenges.
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      IDC MarketScape 2026

      Digitate Named a Leader in AIOps — Worldwide

      🏆
      An IDC MarketScape Leader Worldwide 2026

      Discover why IDC recognized Digitate as a Leader in AIOps. Get the full analyst report and see how ignio™ delivers unified observability & autonomous operations.

      Download Report →
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      Enhance travel and hospitality
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      Healthcare & Life Sciences
      Intelligent health ops
      grocery
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      Drive smarter CPG value chains
      manufacturing
      Manufacturing
      Quality and compliance management

      Digitate Named a G2 Leader in Enterprise Grid® Report for AIOps Platforms

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Enterprise AI & Automation Software Solutions - Digitate
school Digitate Academy

Build deep expertise in autonomous operations.

Role-based learning paths, instructor-led training, and ignio™ certification built for the enterprise teams who run, sell, and scale AI-driven IT operations.
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school Live on Udemy & TCS iEvolve
groups 8,600+ Associates Enrolled
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30+
Virtual Training Modules
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110+
Instructor-Led Programs
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Certified
Foundation → Intermediate → Role-Based
How You Learn

Three formats. One certification standard.

Whether your team learns best in a live classroom or on their own schedule, every path leads to the same rigorously assessed ignio™ credential.

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Instructor-Led Training

Live classroom sessions with Q&A and hands-on demos inside a dedicated ignio training environment, guided by Digitate faculty in real time.

ILT
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Self-Paced Training

Modular courses built by our tech writers and designers, organized by product line, skill level, and persona — delivered live on Udemy.

On-Demand
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ignio™ Certification

Assessed credentials spanning foundation to intermediate level, then specialized further by role, product line, and persona.

Credential
The Road to ignio™ Certification

A structured path for every role in the deal cycle.

Each track is purpose-built to progress step by step—every course builds the depth needed for the next, from overview to implementation.

Track 01

ignio Sales

menu_book2 Mandatory Courses schedule~5 hrs
1
ignio OverviewFoundational concepts, self-learning & self-healing capabilities, and how ignio compares to traditional ITOM tools.
2
Sales Bootcamp for Product LinesCore value drivers, customer positioning, and competitive differentiation across the ignio suite.
3
Assessment & FeedbackMultiple-choice evaluation per topic, plus a structured course-experience review.
verified Earns: ignio Certified Sales Executive
Track 02

ignio Presales

menu_book3 Mandatory Courses schedule~7 hrs
1
ignio OverviewThe same foundational grounding in Learn, Resolve, and Prevent that anchors every track.
2
Presales Bootcamp for Product LinesLive product demonstrations, target-customer profiles, business benefits, and real customer stories.
3
Assessment & FeedbackTopic-level evaluation and a structured review of course delivery and interactivity.
verified Earns: ignio Certified Product Specialist
Track 03

ignio Implementations

menu_book8 Mandatory Courses schedule~120 hrs
1
ignio OverviewFoundational concepts shared across every certification track.
2
Implementation for Product LinesIntermediate-level feature training with guided, self-learning exercises inside the live application.
3
Assessment & AssignmentMultiple-choice assessment plus hands-on lab exercises and case studies in a live environment.
verified Earns: ignio Certified Solution Architect

Every product line. Every skill level.

Browse the full catalog of virtual and instructor-led modules across AIOps, AI.ERPOps, AI.Assurance, AI.Workload Management, and more.

smart_toyVirtual Training

28 Modules
  • ignio Overview — Getting Started
  • ignio AIOps Sales Bootcamp
  • ignio AIOps Presales Bootcamp
  • Introduction to ignio AIOps
  • Intro to ignio Intelligent Command Center
  • ignio AIOps — Foundation
  • ignio AIOps — Intermediate
  • ignio ICC — Intermediate
  • ignio AI.ERPOps — Sales Bootcamp
  • ignio AI.ERPOps — Presales Bootcamp
  • ignio AI.ERPOps — Foundation
  • ignio AI.ERPOps — Intermediate
  • ignio Studio — Foundation
  • ignio Studio — Intermediate
  • ignio AI.Assurance — Foundation
  • ignio AI.Assurance — Intermediate (Part 1)
  • ignio AI.Assurance — Intermediate (Part 2)
  • ignio AI.Digital Workspace — Foundation
  • Intro to AI.Workload Management Fundamentals
  • ignio AI.Workload Management — Intermediate
  • ignio Observe — Foundation
  • ignio Observe — Intermediate
  • ignio Business Health Monitoring — Foundation
  • ignio AIOps for Multicloud — Foundation
  • ignio AIOps for Multicloud — Intermediate
  • ignio PCM and PPM — Foundation

groupsInstructor-Led Training

10 Programs
  • ignio AIOps
  • ignio Studio
  • ignio AI.Workload Management
  • ignio AI.ERPOps
  • ignio ICC (Event Management)
  • ignio Multi-cloud
  • ignio Observe
  • ignio PCM and PPM
  • ignio BHM (Business Health Monitoring)
  • ignio Hardening & Compliance

Pick your course. Start learning today.

groups8,600+ enrolled on Udemy workspace_premium8,600+ certified on iEvolve menu_book32 live self-paced courses
Foundationrocket_launch

ignio Overview - Getting Started with ignio

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Foundationmonitoring

ignio AIOps - Foundation

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Intermediateinsights

ignio AIOps - Intermediate

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Foundationintegration_instructions

ignio AI.ERPOps - Foundation

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Foundationdeveloper_board

ignio Studio - Foundation

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Foundationnetwork_check

ignio Observe - Foundation

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Foundationverified

Introduction to ignio AI.Assurance - Foundation

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Foundationdns

ignio AI.Digital Workspace - Foundation

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View Full Course Catalog on Udemy

Transforming Autonomous Operations into a Learnable Skill

Built for ignio. Designed for enterprise teams. Digitate Academy helps IT, sales, and implementation teams turn learning into applied expertise.

Our Identity

One platform, every product line

A comprehensive training and certification platform for the ignio product line, built to give learners a working understanding of ignio across digital, business intelligence, retail, supply chain, and beyond.

Our Pedagogy

Curated by role, not by chapter

Every program is built around what a learner needs to take away, then sequenced and delivered to match how they actually absorb material, at their level and in their role.

Our Faculty

Practitioners, not presenters

Trainers with deep, real-world ignio experience, backed by a support team that keeps materials current and the training environment ready for every cohort.

mail Questions about a course or certification path? Reach the Academy team at digitate.academy@digitate.com

Get started with Digitate

See ignio in action, talk to our team, or explore how partners grow with Digitate’s Elevate program.
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© Tata Consultancy Services Limited, 2026. All rights reserved
Products

ignio Products
network_intel_node
AIOps
Observe & resolve
IT Event Management
Resolve events & incident management at scale
Cloud Cost Optimization
Reduce cloud spend with intelligent analysis
Business Health Monitoring
Real-time business KPI tracking & alerting
Observe
Full-stack observability & anomaly detection
avg_pace ️
Workload Management
SLA predictions
Business SLA Prediction
Predict and prevent SLA breaches proactively
settings ️
ERPOps
SAP integration
IDoc Management for SAP
Automate SAP IDoc error resolution end-to-end
devices ️
Digital Workspace
Employee ops
Platform
ignio™ Platform
SaaS-based autonomous operations platform combining observability and AIOps to solve enterprise challenges.
Platform Overview →
AI Agents
auto_awesome
AI Agents
ignio AI Agents for autonomous enterprise
AI Agent for IT Event Management
AI Agent for Incident Resolution
AI Agent for Cloud Cost Optimization
AI Agent for Proactive Problem Management
AI Agent for Business SLA Predictions
IDC MarketScape 2026

Digitate Named a Leader in AIOps — Worldwide

🏆
An IDC MarketScape Leader Worldwide 2026

Discover why IDC recognized Digitate as a Leader in AIOps. Get the full analyst report and see how ignio™ delivers unified observability & autonomous operations.

Download Report →

Industries

Industries
account_balance
BFSI
BFSI AI Operations
shopping_bag_speed ️
Retail
Supply chain intelligence
travel
Travel & Hospitality
Enhance travel and hospitality
health_metrics
Healthcare & Life Sciences
Intelligent health ops
grocery
Consumer Packaged Goods
Drive smarter CPG value chains
manufacturing
Manufacturing
Quality and compliance management

Digitate Named a G2 Leader in Enterprise Grid® Report for AIOps Platforms

Resources

Resources
analytics
Analyst Reports
Discover top industry analysts report
live_tv
Webinars & Events
On-demand sessions
podcasts
Podcasts
Explore our upcoming and recorded podcast
finance
ROI
Forrester Total Economic Impact™ study
donut_small
Infographics
Discover the capabilities of ignio™’s AI solutions
rss_feed
Blogs
Insights & thought leadership
file_copy
Case Studies
Customer success stories
article
White Papers and POV
Research & analysis
book_2
e-Books
eBooks provide insights into intelligent automation
menu_book ️
Reference Guides
Guides cover AIOps and SAP automation

Agentic AI and the Future of Enterprise IT

Explore more

Support

Support & Services
support_agent
Services and Support
Discover Digitate Service
menu_book ️
Documentation
Product & developer guides
diversity_2
Community
Connect, Share, & Exchange
request_quote
Pricing
ignio capability based pricing
security ️
Trust Center
Digitate policies on security, privacy, and licensing
Agreements
Global Compliance
Security and Privacy

Digitate Delivers Unmatched Value By Streamlining ITOps

Explore more

Company

Company
globe_asia
Leadership
Our story & meet the executive team
newspaper
Newsroom & Press
Announcements & media
school
Academy
Evolve your skills and get certified
contact_mail
Contact Us
Get in touch or request a demo
handshake ️
Partners
Alliances & ecosystem
Channel Partner
Technology Partner
Integration
Marketplace

Digitate Recognized as Solutions Partner from Microsoft

Explore more

Search
Request a Demo
Contact Us
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform1

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo