AI Agent forIT Event Management
Detect potential service disruptions, filter the right signals from noise, and avoid alert fatigue
Purpose-built AI Agent reduces alert complexity
and proactively detects issues
Modern IT environments generate massive volumes of alerts, overwhelming command center teams, and leading to alert fatigue. Traditional event management approaches struggle with scale and are usually reactive in approach.
ignio™ AI Agent for IT Event Management continuously sifts through data from multiple monitoring tools to predict events that may cause service disruptions and suppress the noise.
Autonomously reduces noise and suppresses false alerts
ignio AI Agent for IT Event Management understands normal behavior patterns and relationships to set up dynamic thresholds, suppresses false alerts, and uses reasoning to filter out maintenance alerts, duplicates, and other unwanted alerts.
Groups together related alerts to simplify operations
The AI Agent leverages ignio’s patented, tried-and-tested AI/ML models for correlation and aggregation to perceive the relationship between alerts from different IT components and monitoring tools. It then groups together related alerts and assigns priorities to further reduce noise and complexity.
Predicts potential issues by identifying anomalies early
Trained on patented prediction models, the AI Agent can identify and spot anomalous behavior that can lead to future incidents, helping them proactively detect issues before it impacts end users.
Provides insights for adaptive noise reduction
The AI Agent autonomously scans resolution notes and finds patterns in alerts that have not been actioned, to suggest opportunities to improve noise reduction.
Smart conversations for faster insights
Through intelligent conversations with experts, the AI Agent provides quick, accurate responses that eliminates the need to dig through dashboards or logs and continuously learns from the interaction to improve accuracy.
Reduces manual tasks with intelligent actions
By enabling proactive event management – suppressing unwanted alerts, putting correlated alerts on hold, sending notifications to stakeholders, or creating ITSM tickets, the AI Agent can autonomously and continuously perform various actions.
Empowering AIOps with an Agentic AI platform
Digitate’s Agentic AI platform can orchestrate multiple AI Agents to get work done and boost productivity with minimal human intervention.
- Reduced downtime by proactive issue resolution
- Increased efficiency by autonomous decision making
- Improved resilience by automated incident resolution
- Improved stability by proactive problem management
Frequently asked questions
How does the ignio™ AI Agent for IT Event Management reduce alert noise?
It understands normal behavior patterns, sets dynamic thresholds, and uses reasoning to filter out duplicates, maintenance alerts, and other false or unwanted alerts.
How does the AI Agent for IT Event Management group related alerts?
It uses ignio’s patented AI/ML models for correlation and aggregation to identify relationships between alerts from different IT components and monitoring tools, grouping them together and assigning priorities.
Can the AI Agent for IT Event Management predict future IT issues?
Yes, it uses patented prediction models to detect anomalous behavior early, helping prevent incidents before they affect end users.
