AI Agent forIncident Resolution
Resolve incidents faster with accurate insights and
self-healing for known issues.
Purpose-built AI Agent reduces complexity
and volume of manual resolutions
Modern businesses are built on the premise of always-on operations, requiring IT issues to be resolved quickly and proactively. But increasing volume and complexity of incidents leave little room for manual investigation and resolution of incidents.Â
ignioâ„¢ AI Agent for Incident Resolution helps scale operations by proactively investigating and triaging incidents, localizing probable causes, recommending corrective actions, and autonomously mitigating common incidents.Â
Autonomously triages incidents to locate probable root causes
The AI Agent for Incident Resolution performs autonomous health checks of all associated components to understand affected areas and uses in-built intelligence to triage the issue.
Provides rich intelligence for incident resolutions
Automatically surfaces learnings from similar incidents in the past, recommends intelligent fixes, finds influencers and provides side-by-side view of anomalous behaviors for faster visual diagnosis.
Quickly involves the right teams for resolution
Identifies expert resolvers for every incident, notifies the stakeholders and creates war-rooms on common collaboration tools to help in incident management.Â
Proactively self-heals common incidents
Proactively detects known incident patterns and autonomously resolves or mitigates them using 200+ in-built fault-fix automations, reducing human dependence.
Empowering AIOps with an Agentic AI platform​
Digitate’s Agentic AI platform can orchestrate multiple AI Agents to get work done and boost productivity with minimal human intervention. ​
- Reduced downtime by proactive issue resolution
- Increased efficiency by autonomous decision making
- Improved resilience by automated incident resolution
- Improved stability by proactive problem management​
Frequently asked questions
What does the ignioâ„¢ AI Agent for Incident Resolution do?
It helps resolve IT incidents faster by autonomously investigating issues, identifying probable root causes, recommending fixes, and self-healing common problems.
How does the AI Agent for Incident Resolution triage incidents?
It performs autonomous health checks of all related components, pinpoints affected areas, and uses built-in intelligence to determine the probable root cause.
Can the AI Agent for Incident Resolution assist in faster diagnosis?
Yes, it leverages learnings from past incidents, recommends intelligent fixes, identifies influencers, and presents side-by-side views of anomalies for quicker visual diagnosis.
