Skip to content
Reimagining IT Operations: The Role of AI Agents in Modern IT Teams WATCH NOW
ignio™ release - Digitate Unveils Industry's Most Comprehensive AI AgentsREAD MORE
Agentic AI for Autonomous IT – Unveiling Digitate’s AI AgentsWATCH NOW
Enterprise AI & Automation Software Solutions - Digitate
Main Menu
  • Products
      What we solve

      Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

      Platform Overview
      ignio Products

      AIOps

      Redefining IT operations with AI and automation

      • Observe
      • Cloud Visibility and Cost Optimization
      • Business Health Monitoring
      • IT Event Management

      Workload Management

      Enabling predictable, agile and silent batch operations in a closed-loop solution

      • Business SLA Prediction

      ERPOps

      End-to-end automation for incidents and service requests in SAP

      • IDoc Management for SAP

      Digital Workspace

      Autonomously detect, triage and remediate endpoint issues

      Cognitive Procurement

      AI-based analytics to improve Procure-to-Pay effectiveness

      Assurance

      Transform software testing and speed up software release cycles

  • Platform
      What we do

      Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

      Platform Overview
      Platform

      ignio™ Platform

      ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

      AI Agents

      ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

      • AI Agent for IT Event Management
      • AI Agent for Incident Resolution
      • AI Agent for Cloud Cost Optimization
      • AI Agent for Proactive Problem Management
      • AI Agent for Business SLA Predictions
  • Resources
      Looking for something?

      Discover how we empower customer success and explore our latest eBooks, white papers, blogs, and more.

      Blogs
      Podcasts
      Customers Success
      Omdia Research Report
      Resources

      Analyst Reports

      Discover what top industry analysts have to say about Digitate​

      ROI

      Get insights from the Forrester Total Economic Impact™ study on Digitate ignio

      Webinars & Events

      Explore our upcoming and recorded webinars & events

      Infographics

      Discover the capabilities of ignio™’s AI solutions

      Blogs

      Explore insights on intelligent automation from Digitate experts

      Trust Center

      Digitate policies on security, privacy, and licensing

      e-Books

      Digitate ignio™ eBooks provide insights into intelligent automation

      Podcasts

      Explore our upcoming and recorded podcast

      Case Studies

      Learn how businesses overcame key AI-driven automation issues

      Reference Guides

      Guides cover AIOps and SAP automation examples, use cases, criteria

      White Papers and POV

      A library of in-depth insights and actionable strategies

  • Company

      What we solve

      At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

      Integration
      Channel Partner
      Technology Partner
      Azure Marketplace
      Resources

      Leadership

      We’re committed to helping enterprise companies realize autonomous operations

      Academy

      Evolve your skills and get certified

      Newsroom

      Explore the latest news and information about Digitate

      Contact Us

      Get in touch or request a demo

      Partners

      Grow your business with our Elevate Partner Program

Request a Demo
Request a Demo
Academy

Evolve Your Skills And Get Certified

Our courses are now Live on Udemy and TCS Learning Platform (iEvolve)! Acquire competencies to transform your IT operations and stay future resilient!

Instructor-led Training (ILT)

Academy offers ILTs which provide opportunities for the associates to interact, participate in Q&A sessions, and experience ignio in action with the demo training environment that is designed for the classroom training. Upon completion, learners get awarded the ignio certifications.

Self-paced Training

The tech writers and designers collaborate to create self-paced training modules. The modules are categorized into different product lines, skill levels, and personas. Learners can navigate to Udemy and subscribe to the course. Upon completion, learners get awarded the ignio certifications.

ignio Certification

Academy offers certifications, which span from foundation to intermediate level and further goes to role, product, and persona based.

certificate

Road to become ignio Certified

Ignio Sales

Mandatory Courses: 2 | Duration: ~5hrs

Ignio Overview

Get a foundational level understanding of the basic concepts and capabilities related to ignio and its products, its usability at a functional level explaining its features of self-learning, self-healing using AI & ML by three core features of “Learn, Resolve and Prevent”, its application among customers and case studies and, finally its capability, compatibility and comparison with other technologies and processes like ITOM tools.

Sales Bootcamp for ignio Product Lines

Get acquainted with the ignio product lines specifically designed for sales professionals. This course helps you to understand the core concepts and functionality of the ignio suite of products, value it can deliver among domains & customers, and positioning & differentiators vis-à-vis competition. 

Ignio Assessment

Take an assessment of a desired course upon completion to evaluate your understanding on the course. It includes multiple-choice questions related to each topic covered in the course.

ignio Feedback

Evaluate the overall experience while taking the course on the basis of course structure, course content, knowledge check, interactivity level, and so on. 

ignio Certification

Get awarded with “ignio Certified Sales Executive”, “ignio Certified Product Specialist”, or “ignio Certified Solution Architect/ Knowledge Engineer” or “ignio Sales Engineer” certificate upon successful course completion, assessment, and feedback. 

Ignio Presales

Mandatory Courses: 3 | Duration: ~7hrs

Ignio Overview

Get a foundational level understanding of the basic concepts and capabilities related to ignio and its products, its usability at a functional level explaining its features of self-learning, self-healing using AI & ML by three core features of “Learn, Resolve and Prevent”, its application among customers and case studies and, finally its capability, compatibility and comparison with other technologies and processes like ITOM tools.

Presales Bootcamp for ignio Product Lines

Get a one-step deeper understanding of ignio and its products with the modules that are effectively curated for pre–sales professionals. This course gives you an opportunity to further get certified via live product demonstrations, understanding target customers and its business benefits, use cases, and customer stories.

Ignio Assessment

Take an assessment upon completion of a desired/coveted course to evaluate your understanding on the course. It includes multiple-choice questions related to each topic covered in the course.

ignio Feedback

Evaluate the overall experience while taking the course on the basis of course structure, course content, knowledge check, interactivity level, and so on. 

ignio Certification

Get awarded with “ignio Certified Sales Executive”, “ignio Certified Product Specialist”, or “ignio Certified Solution Architect/ Knowledge Engineer” or “ignio Sales Engineer” certificate upon successful course completion, assessment, and feedback. 

Ignio Implementations

Mandatory Courses: 8 | Duration: ~120hrs

Ignio Overview

Get a foundational level understanding of the basic concepts and capabilities related to ignio and its products, its usability at a functional level explaining its features of self-learning, self-healing using AI & ML by three core features of “Learn, Resolve, and Prevent”, its application among customers and case studies and, finally its capability, compatibility and comparison with other technologies and processes like ITOM tools.

Implementation for ignio Product Lines

Get an intermediate level understanding of the product features and its related concepts. This course offers several self-learning exercises that guides you to manoeuvre through the application and help understand how different features of ignio work. 

Ignio Assessment & Assignment

Take an assessment and assignment upon completion of a particular course to evaluate your understanding on the course. The assessment includes multiple-choice questions related to each topic covered in the course and the assignment includes hands-on lab exercises and case studies, which learners need to complete in the lab environment.  

To know more about this course, please download the Training Blueprint document.

ignio Feedback

Evaluate the overall experience while taking the course on the basis of course structure, course content, knowledge check, interactivity level, and so on. 

ignio Certification

Get awarded with “ignio Certified Sales Executive”, “ignio Certified Product Specialist”, or “ignio Certified Solution Architect/ Knowledge Engineer” or “ignio Sales Engineer” certificate upon successful course completion, assessment, and feedback. 

Available modules

Virtual Training

  • ignio Overview – Getting Started with ignio
  • ignio AIOps Sales Bootcamp
  • ignio AIOps Presales Bootcamp
  • Introduction to ignio AIOps
  • Introduction to ignio Intelligent Command Center (ICC)
  • ignio AIOps – Foundation
  • ignio AIOps – Intermediate
  • ignio Intelligent Command Center – Intermediate
  • ignio AI.ERPOps – Sales Bootcamp
  • ignio AI.ERPOps – Presales Bootcamp
  • ignio AI.ERPOps – Foundation
  • ignio AI.ERPOps – Intermediate
  • ignio Studio – Foundation
  • ignio Studio – Intermediate
  • Introduction to ignio AI.Assurance – Foundation
  • Introduction to ignio AI.Assurance – Intermediate (Part 1)
  • Introduction to ignio AI.Assurance – Intermediate (Part 2)
  • ignio AI.Digital Workspace – Foundation
  • Introduction to AI.Workload Management Fundamentals 
  • ignio AI.Workload Management – Intermediate
  • ignio Observe – Foundation
  • ignio Observe – Intermediate
  • ignio Business Health Monitoring – Foundation
  • ignio AIOps for Multicloud – Foundation
  • ignio AIOps for Multicloud – Intermediate
  • ignio PCM and PPM – Foundation

Instructor Led Training

  • ignio AIOps
  • ignio Studio
  • ignio AI.Workload Management
  • ignio AI.ERPOps
  • ignio ICC (Event Management)
  • ignio Multi-cloud
  • ignio Observe
  • ignio PCM and PPM
  • ignio BHM (Business Health Monitoring)
  • ignio Hardening & Compliance
Instructor-led Training (ILT)
Self-paced Training
Instructor-led Training (ILT)

  • ignio AIOps
  • ignio Studio
  • ignio AI.Workload Management
  • ignio AI.ERPOps
  • ignio ICC (Event Management)
  • ignio Multi-cloud
  • ignio Observe
  • ignio PCM and PPM
  • ignio BHM (Business Health Monitoring)
  • ignio Hardening & Compliance

Self-paced Training

  • ignio Overview – Getting Started with ignio
  • ignio AIOps Sales Bootcamp
  • ignio AIOps Presales Bootcamp
  • Introduction to ignio AIOps
  • Introduction to ignio Intelligent Command Center (ICC)
  • ignio AIOps – Foundation
  • ignio AIOps – Intermediate
  • ignio Intelligent Command Center – Intermediate
  • ignio AI.ERPOps – Sales Bootcamp
  • ignio AI.ERPOps – Presales Bootcamp
  • ignio AI.ERPOps – Foundation
  • ignio AI.ERPOps – Intermediate
  • ignio Studio – Foundation
  • ignio Studio – Intermediate
  • Introduction to ignio AI.Assurance – Foundation
  • Introduction to ignio AI.Assurance – Intermediate (Part 1)
  • Introduction to ignio AI.Assurance – Intermediate (Part 2)
  • ignio AI.Digital Workspace – Foundation
  • Introduction to AI.Workload Management Fundamentals 
  • ignio AI.Workload Management – Intermediate
  • ignio Observe – Foundation
  • ignio Observe – Intermediate
  • ignio Business Health Monitoring – Foundation
  • ignio AIOps for Multicloud – Foundation
  • ignio AIOps for Multicloud – Intermediate
  • ignio PCM and PPM – Foundation

7900+ associates have enrolled for our courses on Udemy while more than 3800 associates have completed courses on iEvolve. Have you? 

Browse through our offerings below and pick your learning! 

Introduction to ignio AI.Assurance - Foundation
Introduction to ignio AI.Assurance - Foundation
Introduction to ignio AI.Assurance - Intermediate (Part 1)
Introduction to ignio AI.Assurance - Intermediate (Part 1)
Introduction to ignio AI.Assurance - Intermediate (Part 2)
Introduction to ignio AI.Assurance - Intermediate (Part 2)
ignio AI.Digital Workspace – Foundation
ignio AI.Digital Workspace – Foundation
ignio AI.ERPOps – Foundation
ignio AI.ERPOps – Foundation
ignio AI.ERPOps - Intermediate
ignio AI.ERPOps - Intermediate
ignio AI.ERPOps – Presales Bootcamp
ignio AI.ERPOps – Presales Bootcamp
ignio AI.ERPOps – Sales Bootcamp
ignio AI.ERPOps – Sales Bootcamp
ignio AI.Workload Management - Intermediate
ignio AI.Workload Management - Intermediate
ignio AIOps - Foundation
ignio AIOps - Foundation
ignio AIOps - Intermediate
ignio AIOps - Intermediate
ignio AIOps Presales Bootcamp
ignio AIOps Presales Bootcamp
ignio AIOps Sales Bootcamp
ignio AIOps Sales Bootcamp
ignio Intelligent Command Center - Intermediate
ignio Intelligent Command Center - Intermediate
ignio Observe - Foundation
ignio Observe - Foundation
ignio Overview - Getting Started with ignio
ignio Overview - Getting Started with ignio
ignio Studio - Foundation
ignio Studio - Foundation
ignio Studio - Intermediate
ignio Studio - Intermediate
Introduction to AI.Workload Management Fundamentals
Introduction to AI.Workload Management Fundamentals
Introduction to ignio AIOps
Introduction to ignio AIOps
Introduction to ignio Intelligent Command Center (ICC)
Introduction to ignio Intelligent Command Center (ICC)
ignio Observe - Intermediate
ignio Observe - Intermediate
ignio Business Health Monitoring - Foundation
ignio Business Health Monitoring - Foundation
ignio AIOps for Multicloud - Foundation
ignio AIOps for Multicloud - Foundation
ignio PCM and PPM – Foundation
ignio PCM and PPM – Foundation
ignio AIOps for Multicloud - Intermediate
ignio AIOps for Multicloud - Intermediate

About Digitate Academy

Our Identity

Digitate Academy is a comprehensive platform that facilitates trainings and certifications on the ignio product lines. We aim to impart an immersive training experience and help build expertise on ignio. The Academy enables you to get a fair understanding of ignio features, which further assists you to automate IT operations by acquiring competency on ignio functionalities in diversified domains such as digital, business intelligence, retail, supply chain, and so on.

Our Pedagogy

At Digitate Academy, we believe trainings, if delivered diligently, add value, and leave a long lasting impact. Each ignio training program has been curated to address specific learner needs at various levels/roles and products, helping them up-skill and progress effectively. We prepare the content by establishing what the learners eventually acquire, present, and deliver it according to the learning styles of the individuals we work with.

Our Faculty

The faculty at Digitate Academy are experts in their respective domain and share real life experiences with learners. They possess extensive industry experience and specialize in delivering best in-class trainings. They have a vested interest in learners’ success and share a deep commitment to imparting knowledge. Our trainers aim to offer an engaging hands-on learning experience, and opportunity to explore ignio’s functionality and its applications. To achieve this, our faculty is equipped with a network of support staff, who ensure availability of updated learning material and support of a well configured training environment for learners’.

For any queries, please contact us at digitate.academy@digitate.com

Get started with Digitate

Demo

Contact Us

Become a Partner

Contacts

Head Office

3975 Freedom Circle
10th Floor, Suite #1000
Santa Clara, CA 95054

X-twitter Linkedin Youtube Facebook Instagram
Company
  • About Digitate
  • Partner With Us
  • Newsroom
  • Blogs
  • Contact Us
Googke-Play-Store
Support
  • Data Privacy Policy
  • Website Use Terms
  • Cookie Policy Notice
  • Trust Center
  • Services and Support
  • Cookies Settings
  • California Notice At Collection
Apple-Store
Stay Connected
© Tata Consultancy Services Limited, 2025. All rights reserved
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Looking for something?

Discover how we empower customer success and explore our latest eBooks, white papers, blogs, and more.

Blogs
Podcasts
Customers Success
Omdia Research Report
Resources

Analyst Reports

Discover what top industry analysts have to say about Digitate​

ROI

Get insights from the Forrester Total Economic Impact™ study on Digitate ignio

Webinars & Events

Explore our upcoming and recorded webinars & events

Infographics

Discover the capabilities of ignio™’s AI solutions

Blogs

Explore insights on intelligent automation from Digitate experts

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks provide insights into intelligent automation

Podcasts

Explore our upcoming and recorded podcast

Case Studies

Learn how businesses overcame key AI-driven automation issues

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, criteria

White Papers and POV

A library of in-depth insights and actionable strategies

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Search
Request a Demo
Contact Us
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform1

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo