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Enterprise AI & Automation Software Solutions - Digitate
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  • Products
      What we solve

      Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

      Platform Overview
      ignio Products

      AIOps

      Redefining IT operations with AI and automation

      • Observe
      • Cloud Visibility and Cost Optimization
      • Business Health Monitoring
      • IT Event Management

      Workload Management

      Enabling predictable, agile and silent batch operations in a closed-loop solution

      • Business SLA Prediction

      ERPOps

      End-to-end automation for incidents and service requests in SAP

      • IDoc Management for SAP

      Digital Workspace

      Autonomously detect, triage and remediate endpoint issues

      Cognitive Procurement

      AI-based analytics to improve Procure-to-Pay effectiveness

      Assurance

      Transform software testing and speed up software release cycles

  • Platform
      What we do

      Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

      Platform Overview
      Platform

      ignioâ„¢ Platform

      ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

      Industries

      Autonomous IT Solutions for the Modern Industry

      • BFSI
      • Retail
      • Healthcare & Life Sciences
      • Travel & Hospitality
      • Consumer Packaged Goods

      AI Agents

      ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

      • AI Agent for IT Event Management
      • AI Agent for Incident Resolution
      • AI Agent for Cloud Cost Optimization
      • AI Agent for Proactive Problem Management
      • AI Agent for Business SLA Predictions
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      Looking for something?

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      Discover what top industry analysts have to say about Digitate​

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      Get insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

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      Explore insights on intelligent automation from Digitate experts

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      Digitate ignioâ„¢ eBooks provide insights into intelligent automation

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      Learn how businesses overcame key AI-driven automation issues

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      Guides cover AIOps and SAP automation examples, use cases, criteria

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Enterprise AI & Automation Software Solutions - Digitate

Partner Code of Conduct

Digitate Partner Code of Conduct.

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Leadership that Inspires

For over 150 years, the Tata group and its affiliated organizations, including Digitate, have stayed true to the vision of the founder, Jamsetji Tata.

A vision that placed the greater good of society at par with business growth.

A vision that put into practice pioneering social initiatives that changed the way responsible business was run.

And a vision that brought into the group a strong social conscience.

Introduction

This Code of Conduct articulates the values and ideals that guide and govern the conduct and practices we expect you to comply with in all matters relating to your business relationship with Digitate, a product unit of Tata Consultancy Services Limited.

Today, the Code is a bedrock on which we base our individual, as well as leadership commitments to core values. This Code of Conduct outlines our commitment to each of our stakeholders, including the communities in which we operate, and is our guiding light when we are sometimes faced with business dilemmas that leave us at ethical crossroads. The Code is also dynamic in that it has been periodically refreshed in order to remain contemporary and contextual to the changes in law and regulations. However, it remains unaltered at its core. Our stellar reputation and success as a business entity has been defined by the powerful commitment and adherence to the core values and principles expressed in this Code, by all our employees, directors and Business Partners. We expect Business Partners will comply with the laws and regulations that govern our business interests around the world and will continue to set new standards of ethical conduct that will generate deep respect and inspire emulation by others.

A. Our Values Our five core values that underpin the way we conduct our business activities include:

  • INTEGRITY – We will be fair, honest, transparent and ethical in our conduct; everything we do must stand the test of public scrutiny.
  • RESPONSIBILITY – We will integrate environmental and social principles in our businesses, ensuring that what comes from the people goes back to the people many times over.
  • UNITY – We will invest in our employees and Business Partners, enable continuous learning, and build caring and collaborative relationships based on trust and mutual respect.
  • PIONEERING – We will be bold and agile, courageously taking on challenges, using deep customer insight to develop innovative solutions.
  • EXCELLENCE – We will be passionate about achieving the highest standards of quality, always promoting meritocracy.

B. Purpose of this Code

This Code outlines our expectations of all those who work with us, and in order to work with us, Business Partners need to act in a manner consistent with it. You must ensure that this Code of Conduct and any changes to this Code of Conduct that are made from time to time are provided to your employees and contractors and that they are aware of the obligations that apply under this Code of Conduct. Digitate will inform Partners when changes to this Code of Conduct occur.

Dignity and Respect. Digitate Business Partners must treat their employees, customers and Digitate with dignity and respect, and not tolerate any form of harassment, whether sexual, physical, verbal or psychological.

Financial integrity and accounting. Digitate Business Partners must not make any willful omissions or material misrepresentation that would compromise the integrity of financial records, statements, internal or external communications and reports. You must ensure that all communications and reports provided to Digitate and/or your Distributor involving orders are complete and accurate.

Regulatory compliance. Digitate Business Partners shall comply with laws relating to anti-trust, competition, bribery, corruption, harassment, equal opportunity, and other such laws and regulations, both in letter and in spirit, in all the localities and/or territories in which they operate. You must demonstrate the highest standards of ethical conduct in all your actions and avoid any activities that create even the perception of misconduct.

Intellectual property. Digitate Business Partners shall respect and protect all confidential information and intellectual property of both Digitate and their clients.

Bribery and Corruption. Digitate Business Partners shall not engage in any form of bribery or corruption.

Gifts and Hospitality. Business gifts and hospitality are sometimes used in the normal course of business activity. However, if offers of gifts or hospitality (including entertainment or travel) are frequent or of substantial value, they may create the perception of, or an actual conflict of interest or an ‘illicit payment’. Therefore, gifts and hospitality given or received should be modest in value, appropriate, and compliant with the law and company policies. Digitate Business Partners must not offer or provide gifts or hospitality of substantial value which may create the perception of, or an actual conflict of interest or an ‘illicit payment’. to any Digitate employee or to Digitate prospects and/or clients to win business or influence a decision in any way.

Digitate employees will decline any offer of gift or hospitality that does not comply with the Digitate gifts and hospitality policy.

Competing fairly. Digitate expects you and your employees to compete fairly and ethically for all business opportunities. You shall not enter into any activity constituting anti-competitive behavior such as abuse of market dominance, collusion and participation in inappropriate exchange of information with competitors. You shall market Digitate products and services on their own merits and not make unfair or misleading statements about the products and services of our competitors.

Social media. In using social media, in particular blogs or social networking sites, you should exercise great caution while talking about Digitate or the business we do together, and not share any Digitate confidential information. You must act in accordance with applicable laws and government guidelines governing social media.

Securities transactions and confidential information. If a Digitate Business Partner becomes aware of material, non-public information relating to Digitate, TCS or its business, they may not buy or sell TCS securities or engage in any other action to take advantage of that information, including passing that information on to others. In addition, if the Business Partner becomes aware of material, non-public information about any other company, including TCS or Digitate customers, suppliers, vendors or other Business Partners, that is obtained by virtue of the Business Partner’s interaction with TCS, then the Business Partner may not buy or sell that company’s securities or engage in any other action to take advantage of that information, including passing that information on to others.

Monitoring / record keeping. You must maintain effective policies and documentation that incorporate the requirements and guidelines in this Digitate Partner Code of Conduct.

Compliance. This Code is more than a set of prescriptive guidelines issued solely for the purpose of formal compliance. It represents our collective commitment to our value system and to our core principles. Every Business Partner, directly or indirectly, should expect to be held accountable for his/her behavior. Should such behavior violate this Code, you may be subject to action including the termination of your business relationship with Digitate. When followed in letter and in spirit, this Code is ‘lived’ by our employees and our Partner community. It represents our shared responsibility to all our stakeholders, and our mutual commitment to each other.

Reporting violations. The Digitate Business Partner shall notify Digitate regarding any known or suspected improper behavior by the Business Partner relating to its dealings with Digitate, or any known or suspected improper behavior by Digitate employees by email to: corporate.ethics@tcs.com

Reported violations will be treated confidentially without retaliation.

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© Tata Consultancy Services Limited, 2024. All rights reserved
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignioâ„¢ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Looking for something?

Discover how we empower customer success and explore our latest eBooks, white papers, blogs, and more.

Blogs
Podcasts
Customers Success
Omdia Research Report
Resources

Analyst Reports

Discover what top industry analysts have to say about Digitate​

ROI

Get insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

Webinars & Events

Explore our upcoming and recorded webinars & events

Infographics

Discover the capabilities of ignio™’s AI solutions

Blogs

Explore insights on intelligent automation from Digitate experts

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignioâ„¢ eBooks provide insights into intelligent automation

Podcasts

Explore our upcoming and recorded podcast

Case Studies

Learn how businesses overcame key AI-driven automation issues

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, criteria

White Papers and POV

A library of in-depth insights and actionable strategies

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Search
Request a Demo
Contact Us
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignioâ„¢ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignioâ„¢ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform1

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignioâ„¢ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignioâ„¢ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo