Skip to content
Reimagining IT Operations: The Role of AI Agents in Modern IT Teams WATCH NOW
ignioâ„¢ release - Digitate Unveils Industry's Most Comprehensive AI AgentsREAD MORE
Agentic AI for Autonomous IT – Unveiling Digitate’s AI AgentsWATCH NOW
Enterprise AI & Automation Software Solutions - Digitate
Main Menu
  • Products
      What we solve

      Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

      Platform Overview
      ignio Products

      AIOps

      Redefining IT operations with AI and automation

      • Observe
      • Cloud Visibility and Cost Optimization
      • Business Health Monitoring
      • IT Event Management

      Workload Management

      Enabling predictable, agile and silent batch operations in a closed-loop solution

      • Business SLA Prediction

      ERPOps

      End-to-end automation for incidents and service requests in SAP

      • IDoc Management for SAP

      Digital Workspace

      Autonomously detect, triage and remediate endpoint issues

      Cognitive Procurement

      AI-based analytics to improve Procure-to-Pay effectiveness

      Assurance

      Transform software testing and speed up software release cycles

  • Platform
      What we do

      Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

      Platform Overview
      Platform

      ignioâ„¢ Platform

      ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

      AI Agents

      ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

      • AI Agent for IT Event Management
      • AI Agent for Incident Resolution
      • AI Agent for Cloud Cost Optimization
      • AI Agent for Proactive Problem Management
      • AI Agent for Business SLA Predictions
  • Resources
      Looking for something?

      Discover how we empower customer success and explore our latest eBooks, white papers, blogs, and more.

      Blogs
      Podcasts
      Customers Success
      Omdia Research Report
      Resources

      Analyst Reports

      Discover what top industry analysts have to say about Digitate​

      ROI

      Get insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

      Webinars & Events

      Explore our upcoming and recorded webinars & events

      Infographics

      Discover the capabilities of ignio™’s AI solutions

      Blogs

      Explore insights on intelligent automation from Digitate experts

      Trust Center

      Digitate policies on security, privacy, and licensing

      e-Books

      Digitate ignioâ„¢ eBooks provide insights into intelligent automation

      Podcasts

      Explore our upcoming and recorded podcast

      Case Studies

      Learn how businesses overcame key AI-driven automation issues

      Reference Guides

      Guides cover AIOps and SAP automation examples, use cases, criteria

      White Papers and POV

      A library of in-depth insights and actionable strategies

  • Company

      What we solve

      At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

      Integration
      Channel Partner
      Technology Partner
      Azure Marketplace
      Resources

      Leadership

      We’re committed to helping enterprise companies realize autonomous operations

      Academy

      Evolve your skills and get certified

      Newsroom

      Explore the latest news and information about Digitate

      Contact Us

      Get in touch or request a demo

      Partners

      Grow your business with our Elevate Partner Program

Request a Demo
Request a Demo
Enterprise AI & Automation Software Solutions - Digitate
ignioâ„¢

Business Health Monitoring

Observable, predictable, and resilient functioning of businesses.

Request a Demo

Proactively track and manage the health of business functions and processes 

Smooth functioning of digital operations is the backbone of today’s technology-driven enterprises and has a huge impact on business efficiency, innovations, customer experience, and financial health. With so much at stake, can enterprises afford to just fix issues post-facto, or should they prevent them altogether?  

ignio AIOps puts you back in charge. With Business Health Monitoring capabilities, you can detect any abnormal behavior in business functions, processes, and their underlying IT infrastructure. The tool also leverages AI to correlate and  predict potential damage to business operations, and helps to fast-track resolutions,  all on the same platform.  

This ensures business and IT leaders get enhanced observability to ensure resilient business processes, improve customer experience, enhance employee productivity, improve cash flows, and reduce  cycle times. 

Horizontal observability

Detect failed, missing, stuck transactions across multi-cloud, hybrid environments

Vertical observability

Across business functions, KPIs, related applications and infrastructure layers

Business KPI insights

Automated insights on business KPIs with real-time correlation

Business KPI predictions

Multi-variate forecasting of Business KPIs

KEY COMPONENTS

Get observability into health and fitness your business operations

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s

Lorem Ipsum has been the industry's standard

Business Health Monitoring lets you observe the health and fitness of business operations, with conjoint business-IT dashboards to detect, diagnose, and remediate issues.​ This visibility helps strengthen synergy between various operational teams, ensuring that all stakeholders have access to real-time insights and can collaborate effectively for business resilience. 

Lorem Ipsum has been the industry's standard

As an add-on module of ignio AIOps, it helps improve synergy between business operations leaders, SRE teams, AppOps teams, and IT operations teams, ensuring unified observability and a proactive approach to business continuity, that takes advantage of advanced IT observability solutions 

Get observability into health and fitness your business operations

Vertical Observability

Business Function Monitoring

Horizontal Observability

Business transaction monitoring

Vertical Observability

Business Function Monitoring

Digitate ignio

Get vertical observability across business-to-IT layers, with conjoint business-IT dashboards to detect, diagnose, and remediate issues.​ This visibility helps strengthen synergy between various operational teams, ensuring that all stakeholders have access to real-time insights and can collaborate effectively for business resilience.  

Business Health Monitoring equips you with predictive analysis, forecasting, and correlation of business and IT KPIs; and hierarchical health checks and alerts to spot and locate anomalies. Seamlessly drill-down from business functions to application performance metrics and related infrastructure and devices, to optimize availability and performance.

Flexible business modeling

Leverage out-of-the-box (OOB) capabilities to model company-specific blueprints of IT and business entities that define how business and IT operations are related, dependent, and impacted by each other. Model specific metrics and KPIs on these entities to track and assess their health on demand. This ensures real-time observability at every level of your operations.  

Configurable health checks

Define the scope of automated checks on various entities that make up the company-specific blueprint, configure and assign the importance of these checks as per your own business rules and needs, and elevate business and IT observability. Leverage automated insights drawn from correlations between relevant metrics and KPIs to take proactive decisions. Track metrics and KPIs as they change over time and gauge their future movement through out-of-box predictions.  

Detailed operational dashboards

Elevate your business monitoring abilities by aggregating health check insights and metrics data from third party monitoring tools on one platform. View health of business operations across geo-specific locations, and drill down from physical locations to business functions and supporting IT landscape providing full stack observability. Leverage default dashboards or create your own using a library of reusable widgets.  

Automated actions

Leverage inbuilt capabilities to take automation to the next level with automated, self-healing actions, alerts for specific teams, real-time notifications, and more.  

Horizontal Observability

Business transaction monitoring

Get Horizontal Observability across key business processes by monitoring process and/or transaction flows they weave their way across applications that may be on premise or cloud-native or SaaS. Proactively detect process anomalies like stuck, long-running, missing, and failed transactions using AI-based monitoring techniques, helping you separate IT and business-related issues and take appropriate actions 

Business Health Monitoring helps improve synergy between business operations leaders, SRE teams, AppOps teams, and IT operations teams, ensuring unified observability and a proactive approach to business continuity, with advanced IT observability techniques.  

Flexible process modeling 

Leverage out-of-the-box (OOB) capabilities and seamless integrations to create company-specific blueprints of IT and business process flows spanning across applications and middleware.  

Transaction anomaly detection 

Profile historical transaction data to understand dynamic behavior and leverage the knowledge to spot real-time anomalies like delayed, failed, missing or stuck transactions, elevating business transaction monitoring capabilities.  

Transaction failure analysis 

Automatically diagnose the root cause of a transaction failure, be it IT applications / infrastructure related or data related.  

Automated actions

Trigger automated actions to self-heal or help resolve any transaction issues, enhancing your observability strategy, with closed loop actions 

Find out more about Business Health Monitoring

Learn how leading enterprises are leveraging vertical and horizontal observability to improve business resilience.

Case study

  • Business Health Monitoring helps a large US-based retailer ensure that their stores are ready for business every single day.
  • Business Health Monitoring helps an american supercenter chain minimize revenue losses caused by disruption in warehouse IT operations.

Solution brief

  • Find out more about Digitate Business Health Monitoring

White paper

  • Learn how retail observability can help the retailers deliver better customer experience and retain customer

Connect with our AI experts

Demo

Contact Us

Become a Partner

Get end-to-end visibility of the IT issues impacting retail stores and e-commerce.

Request a Demo
Contacts

Head Office

3975 Freedom Circle
10th Floor, Suite #1000
Santa Clara, CA 95054

X-twitter Linkedin Youtube Facebook Instagram
Company
  • About Digitate
  • Partner With Us
  • Newsroom
  • Blogs
  • Contact Us
Googke-Play-Store
Support
  • Data Privacy Policy
  • Website Use Terms
  • Cookie Policy Notice
  • Trust Center
  • Services and Support
  • Cookies Settings
  • California Notice At Collection
Apple-Store
Stay Connected
© Tata Consultancy Services Limited, 2025. All rights reserved
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignioâ„¢ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Looking for something?

Discover how we empower customer success and explore our latest eBooks, white papers, blogs, and more.

Blogs
Podcasts
Customers Success
Omdia Research Report
Resources

Analyst Reports

Discover what top industry analysts have to say about Digitate​

ROI

Get insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

Webinars & Events

Explore our upcoming and recorded webinars & events

Infographics

Discover the capabilities of ignio™’s AI solutions

Blogs

Explore insights on intelligent automation from Digitate experts

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignioâ„¢ eBooks provide insights into intelligent automation

Podcasts

Explore our upcoming and recorded podcast

Case Studies

Learn how businesses overcame key AI-driven automation issues

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, criteria

White Papers and POV

A library of in-depth insights and actionable strategies

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Search
Request a Demo
Contact Us
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignioâ„¢ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignioâ„¢ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform1

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignioâ„¢ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignioâ„¢ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Resources

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo