IT Event Management
Proactive Command Center Operations
Transform your IT service operations with less noise, better incident management , and reduced mean time to resolve (MTTR).
Prevent outages with predictive intelligence and autonomous event management
Get a 360° view of all alerts across your enterprise technology stacks. Unleash Machine Learning to remove unwanted event noise and autonomously resolve business-critical issues to prevent downtime.
Improve Business Velocity
Boost Performance and Availability by Reducing MTTR and MTTD
Reduce Operating Costs
Enhance Event Governance
Eliminate noise, gain actionable insights and remediate issues before they impact your business
This automated solution employs case-based, rule-based, and model-based reasoning techniques, by using historical data, tacit knowledge, and enterprise context to transform your command center from reactive to proactive and predictive.
360° view of alerts across the enterprise
Provides complete visibility across all technology layers with insights on the past, current and future alert state of the enterprise.
Alert prediction
Uses Machine Learning to derive alert trends and patterns from historical data; it also leverages tacit knowledge to predict outages.
Prompt event notifications
Notifies relevant stakeholders in real-time with aggregation and triaging-related updates for critical alerts and incidents.
Noise reduction
Suppresses false positives and irrelevant alerts and correlates related alerts across the stack to identify genuine, actionable alerts.
Proactive event management process
Provides insights to eliminate incidents using event profiling, based on temporal patterns and spatio-temporal event correlation patterns to appropriately prioritize problem management.
Automated and assisted remediation of incidents
Leverages out-of-the-box knowledge library and artificial intelligence (AI) abilities to analyze the issue, conduct root cause analysis to determine the appropriate action, and resolve the incident autonomously or through IT team collaboration.
Enhance the value from your existing tools through integration
Digitate IT Event Management solution integrates with all monitoring tools through out-of-the-box adapters or via REST API, SNMP or email integrations, providing visibility across all technology layers.
Find out more about the solution
Solution Brief
With the Digitate IT Event Management Solution, enterprises can achieve IT operational efficiency and reduce the risk of the command center operations.
Case Study
Find out how Digitate’s IT Event Management solution helped improve the resilience of Avis through a business-aware command center.
Point of View
Learn why traditional command centers aren’t working for modern IT systems – there a need for an autonomous event management solution.
Transform your operations with less noise, fewer incidents, and reduced MTTR.
