tapestry Inc. leverages closed-loop automation to drive revenue assurance
Sonal Sharan, Director Unified Commerce Operations, Tapestry Inc
Asif Iqbal, Client Director | VS Joshi, Head of Product Marketing, Digitate
Tapestry, Inc. , a well-known premium fashion brand, has been on a journey to transform their IT landscape. A key focus of this transformation is to ensure seamless business flows across processes like ecommerce, order management, and store management, which rely on a complex IT landscape with multiple SaaS-based apps and ERP system.
Tapestry partnered with Digitate to leverage ignio™, a SaaS-based AIOps and Observability platform, to leverage closed-loop automation capabilities, that have been instrumental in enabling seamless order processing, identifying pricing and promotional discrepancies, ensuring data integrity through self-healing and much more.
Join us for an engaging fire-side chat with Sonal Sharan, Director Unified Commerce Operations, at Tapestry, who has been leading the automation initiative, as she shares insights on:
- Identifying automation opportunities across the IT landscape
- Creating an automation roadmap to improve business process resilience
- Leveraging intelligent automation to prevent revenue loss
