Achieving smart SAP operations through order reconciliation with ignio AI.ERPOps
Improving the customer experience by ensuring on time deliveries and smooth operations globally for a global leader in building solutions.
To win customers and retain them, B2B companies need to deliver frictionless experiences. According to a report by PwC, 1 in 3 loyal customers can leave a brand after just one bad experience. Delivering great customer experience starts with smooth order management. As the first step of the order-to-cash (O2C) process, order management is critical in driving revenue and customer satisfaction.
With ignio, the customer achieved
- 30% reduction in time to market
- ~100% elimination of P1 issues related to OMS( Order Management System) master data
- Happy Customers