Business Health Monitoring for Retail

Proactively monitors health of retail stores, ensuring smooth operations and high-quality customer experience


Manage the health of critical processes, such as retail, for enhanced business continuity

Digitate’s Business Health Monitoring Solution for Retail is a proactive health monitoring solution to check health of retail stores and e-commerce sites, and automatically diagnose and resolve unhealthy components. It uses AI-diagnosis techniques to ensure smooth retail operations and high-quality customer experience.

  • Improved business process visibility Improved business process visibility
  • Improved performance Improved performance, availability, and functional KPIs
  • Reduced sale losses due to technology outages Reduced sale losses due to technology outages
  • Lower operating costs Lower operating costs


Proactive health checks, “ready for business” checks, auto-triaging, and resolution for detected and reported anomalies

Business function monitoring

Blueprinting business functions

Blueprinting business functions

Creates blueprints of business functions with out-of-the-box models for store business processes spanning applications, infrastructure, and devices.

Business transaction monitoring

Blueprinting transactions

Blueprinting transactions

Creates blueprints of transaction flows and influencing applications, middleware, and infrastructure using out-of-the-box data sources.

Diagnostics and notifications

Diagnostics and notifications

Performs proactive hierarchical health checks, diagnostics, triaging, and provides auto-resolution for the detected and reported issues.

Analyzing transactions

Analyzing transactions

Detects anomalies in transactions (missing/long-running/stuck). Rule/pattern-based anomaly detection, triage, and auto-resolve functions.

Health dashboards

Health dashboards

Provides views by geographies plus hierarchical drill-down views across dependent applications, platforms, servers, and devices.

Visualizing transactions

Visualizing transactions

Provides anomaly-based views including transaction, hop, and trend view.

 

Employs all the key capabilities of ignioTM AIOps for providing a closed-loop solution, from visualization to remediation.


Enhance the value of your existing tools

Integrates with all third-party monitoring tools through out-of-the-box adapters or REST API, SNMP, and email integrations, to provide visibility across all technology layers.

Enhance the value of your existing tools


Find out more about the solution

Case Study

Learn how Digitate’s AI-driven solution can help retailers to ensure their stores are ready for business
View case study

Solution Brief

Find out more about Digitate Business Health Monitoring for Retail.
View solution brief

Case Study

Learn how Digitate’s AI-driven solution can help retailers minimize revenue losses caused by disruption in warehouse IT operations.
View case study


Get end-to-end visibility of the IT issues impacting retail stores and e-commerce

Request a Demo