Business Health Monitoring for Retail
Proactively monitors health of retail stores, ensuring smooth operations and high-quality customer experience
Benefits
Manage the health of critical processes, such as retail, for enhanced business continuity
Digitate’s Business Health Monitoring Solution for Retail is a proactive health monitoring solution to check health of retail stores and e-commerce sites, and automatically diagnose and resolve unhealthy components. It uses AI-diagnosis techniques to ensure smooth retail operations and high-quality customer experience.
Improved business process visibility
Improved performance, availability, and functional KPIs
Reduced sale losses due to technology outages
Lower operating costs
Capabilities
Proactive health checks, “ready for business” checks, auto-triaging, and resolution for detected and reported anomalies
Business function monitoring
Blueprinting business functions
Creates blueprints of business functions with out-of-the-box models for store business processes spanning applications, infrastructure, and devices.
Business transaction monitoring
Blueprinting transactions
Creates blueprints of transaction flows and influencing applications, middleware, and infrastructure using out-of-the-box data sources.
Diagnostics and notifications
Performs proactive hierarchical health checks, diagnostics, triaging, and provides auto-resolution for the detected and reported issues.
Analyzing transactions
Detects anomalies in transactions (missing/long-running/stuck). Rule/pattern-based anomaly detection, triage, and auto-resolve functions.
Health dashboards
Provides views by geographies plus hierarchical drill-down views across dependent applications, platforms, servers, and devices.
Visualizing transactions
Provides anomaly-based views including transaction, hop, and trend view.
Employs all the key capabilities of ignioTM AIOps for providing a closed-loop solution, from visualization to remediation.
Integrations
Enhance the value of your existing tools
Integrates with all third-party monitoring tools through out-of-the-box adapters or REST API, SNMP, and email integrations, to provide visibility across all technology layers.
Resources
Find out more about the solution
Case Study
Learn how Digitate’s AI-driven solution can help retailers minimize revenue losses caused by disruption in warehouse IT operations.
View case study
Solution Brief
Find out more about Digitate Business Health Monitoring for Retail.
View solution brief