AIOps On The Road To The Autonomous Enterprise
By Akhilesh Tripathi
The concept of IT in our current global economy as a cost center is disappearing, and enterprises that viewed IT as a source of business innovation are leading this change.
Innovation Under Fire
The issue is that human efforts can’t keep up with the complexity of a sprawling IT landscape. AIOps uses artificial intelligence and machine learning to improve IT operations by moving from the classic observe-engage-act model to predict-prescribe-prevent.
How AIOps Can Make IT Management Smarter
AIOps solves a problem created by previous generation of solutions – technology management tools. They are merely reactive and limited by technology and management silos.
Enhancing Operations with Human Feedback
AI and automation are a closed-loop, one-two punch that requires humans to be deeply involved, first in training the intelligence and then manually resolving complex or ambiguous issues as its backup.
Harvard Business Review Report
Harvard Business Review Analytic Services – The Autonomous Enterprise Intelligence at the Core.
Moving AIOps from Concept to Reality
Enterprises using the automation-first approach to AIOps have seen the maximum value benefits of digital transformation.
Deploying AIOps begins with context. It ingests data from multiple sources and codifies tacit aggregated knowledge of the workforce to create a digital twin of your IT landscape.
AIOps continuously compares its digital twin against real-time operations, looking for changes. It consults historical patterns, rules, and policies to predict negative outcomes and autonomously take action to prevent them.
Closing The Loop with AIOps and the Autonomous Enterprise
Start with finite, high-impact use cases to solve focused problems by integrating AIOps with existing tools. Successful, quantifiable results can guide your next moves.
Combining AI and automation can transform IT functions and boost appreciation of IT as a key business partner.
Read the Forbes article, AIOps On the Road to The Autonomous Enterprise, to discover why automation is a business proposition enabled by technology, rather than merely a tool for business processes.
