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      Redefining IT Operations with AI and Automation

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      Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

      ignio AI.ERPOps

      End-to-end automation for incidents and service requests in SAP

      ignio AI.Digital Workspace

      Autonomously Detect, Triage and Remediate Endpoint issues

      ​ignio Cognitive Procurement

      AI-based analytics to improve Procure-to-Pay effectiveness

      ignio AI.Assurance

      Transform software testing and speed up software release cycles

      Let us demonstrate the power of Automation to transform your enterprise.
      Request a Demo
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      Business Health Monitoring

      Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

      IDoc Management for SAP

      Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

      IT Event Management

      Prevent outages with Predictive Intelligence and Autonomous Event Management

      Business SLA Prediction

      Never miss a business SLA with AI-powered monitoring and predictions

      Artificial Intelligence and Machine Learning
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ignio AIOps

Redefining IT Operations

Digitally evolve your business with autonomous IT operations to reduce manual IT tasks, focus on innovation, and adapt efficiently to business demands.

Introducing ignio™ Observe
VISIBILITY

Learns Context

ignio improves business agility by creating a unified view of your hybrid, multi-cloud environments, connecting business functions to applications and infrastructure. This is combined with the behavior profile of systems and applications, continuously learned using this blueprint. With multi-cloud support, it provides further visibility across your AWS and Azure cloud services, improving the transparency of your complex enterprise IT landscape.

EFFICIENCY

Manages Alerts

ignio enables silent operations by suppressing false positives and redundant alerts using advanced AI-based reasoning techniques, allowing your operations team to focus on actual incidents which matter most to your business. It autonomously manages all aspects of the alert lifecycle, from detection to remediation for your hybrid, multi-cloud environment, thus reducing efforts and improving productivity.

RESOLUTION

Handles Incidents

ignio reduces MTTR by over 90% and improves resilience by leveraging AI to analyze, determine the probable cause, recommend fix, and heal incidents autonomously. For issues requiring manual intervention, it auto-creates an integrated collaboration room with expert resolvers to expedite the incident triaging and resolution process.

FLEXIBILITY

Performs Actions

ignio enhances efficiency and agility with a vast library of pre-built capabilities to work with data centers, IaaS and PaaS systems. Based on the context, they are autonomously executed at run time to solve issues. These technical and context-specific procedures are adaptive to technology and policy changes, enabling positive business growth through improved customer experience.

PERFORMANCE

Optimizes Proactively

ignio proactively prescribes actions to continually improve operations. With its performance and capacity solution, ignio leverages ML to provide key capacity insights to identify risks and opportunities while providing recommendations for optimizing infrastructure and service capacity before problems occur.

Accelerate your digital transformation with intelligent automation.

ignio™ AIOps is an AI-driven software that combines enterprise IT context, insights, and automated actions to deliver resilient, agile, and autonomous IT operations across hybrid environments while eliminating repetitive manual processes.

Industries
Analyst Reports
White Papers
Product Sheets
Videos
Industries

Banking &
Financial Services

Managing risk and compliance across Retail or Commercial Banking & Investments is critical. ignio AIOps, ensures high availability of critical servers and applications, thus ensuring better resiliency and regulatory compliance and improving customer satisfaction.

Communications, Media & Technology

Order to activate is a critical process for revenue realization in telcos. ignio helps improve percentage of successful acquisition of new customer and ensures partner/business integration portal availability.

Energy, Resources & Utilities

Issues like bill presentment to consumers and system compliance can severely impact their business revenue and customer experience. ignio’s proactive checks help avoid revenue loss due to litigation, as well as ensures regulatory compliance.

Life Sciences & Healthcare

The healthcare industry relies heavily on Enterprise IT. ignio AIOps ensures high resiliency of systems to ensure seamless auto adjudications of claims. Its autonomous operations also make the supply planning processes more efficient thus ensuring smooth business operations.

Manufacturing

A disruption in manufacturing or distribution systems impacts the business revenue and results in delays in order processing, shipments and tracking. ignio’s autonomous IT operations ensure smooth warehouse operations with no shipment delays and productivity loss due to rework.

Retail

Retailers can face business losses due to disrupted supply chains, glitches in store operations, payment failures and e-commerce outages resulting in poor customer experiences. ignio AIOps mitigates these enterprise IT risks and helps retailers with uninterrupted operations.

Travel, Transportation & Hospitality

IT outages in travel, transportation and hospitality industries can be severe. This indirectly impacts customer loyalty and brand value of the Enterprise. ignio helps reduce the downtime. Reduced outages improves the guests’ experience and reduces business and revenue loss.

Analyst Reports

EMA Reports

EMA, a leading industry analyst firm, has selected ignio AIOps as value leader in their new AIOps Radar report in change impact and capacity optimization as well as in incident, performance, and availability management. According to the report, “Digitate successfully delivers on its vision for “autonomous IT operations”, and ignio AIOps offers solid support across all three use cases, with active ongoing investment to accelerate the growth of its AI/ML capabilities and expand its technological breadth, while making its platform strengths increasingly user friendly.

Read

White Papers

White paper

Today, enterprise systems lack a comprehensive and unified view of their IT estate. Absence of this contextual awareness often impacts decision making in all aspects of IT operations. Also, the effectiveness of IT operations inherently relies on intuition and tacit knowledge, making them costly, time consuming, of variable quality, and extremely difficult to scale to today’s volumes.

In this paper, we present ignio’s ability to provide a “360-degree Context” of an enterprise’s IT landscape and how this “system context” forms the foundation for all ignio functionalities and is central to all lifecycle services of IT operations.

Read

Product Sheets

ignio AIOps – Multi-cloud support

With rapid cloud adoption by businesses comes greater flexibility, scalability and cost-efficiency, but it also leads to greater complexity and less visibility to manage your cloud resources efficiently. Download the datasheet to know more about the multi-cloud support provided by ignioTM AIOps for your seamless cloud operations.

Download Now

ignio AIOps product sheet

ignio AIOps is an award-winning artificial intelligence solution that enables smarter and faster decision-making, allowing enterprises to predict and prevent problems. Pre-built with over 30 years of IT infrastructure technology knowledge through its lineage with TCS (Tata Consultancy Services), ignio brings unprecedented levels of contextual intelligence to transforming enterprises.

Download Now

Compliance Solution Brief

Security vulnerabilities can put businesses at risk. Hence, they need a solution that makes enterprise IT assets secure and robust. Download the solution brief to know how ignio AIOps’ Enterprise Compliance Management ensures compliance of the enterprise IT estate.
Download Now

Videos

ignio AIOps overview

ignio AIOps is a unique autonomous enterprise solution that combines artificial intelligence and machine learning to transform enterprise IT, for proactive, fast and reliable IT. Join other Fortune 500 companies who have adopted ignio into their organization for improved business availability, a better end-user experience, and a significant reduction in effort and cost. Watch this video to see how ignio AIOps can help you.

Industries

Banking &
Financial Services

Managing risk and compliance across Retail or Commercial Banking & Investments is critical. ignio AIOps, ensures high availability of critical servers and applications, thus ensuring better resiliency and regulatory compliance and improving customer satisfaction.

Communications, Media & Technology

Order to activate is a critical process for revenue realization in telcos. ignio helps improve percentage of successful acquisition of new customer and ensures partner/business integration portal availability.

Energy, Resources & Utilities

Issues like bill presentment to consumers and system compliance can severely impact their business revenue and customer experience. ignio’s proactive checks help avoid revenue loss due to litigation, as well as ensures regulatory compliance.

Life Sciences & Healthcare

The healthcare industry relies heavily on Enterprise IT. ignio AIOps ensures high resiliency of systems to ensure seamless auto adjudications of claims. Its autonomous operations also make the supply planning processes more efficient thus ensuring smooth business operations.

Manufacturing

A disruption in manufacturing or distribution systems impacts the business revenue and results in delays in order processing, shipments and tracking. ignio’s autonomous IT operations ensure smooth warehouse operations with no shipment delays and productivity loss due to rework.

Retail

Retailers can face business losses due to disrupted supply chains, glitches in store operations, payment failures and e-commerce outages resulting in poor customer experiences. ignio AIOps mitigates these enterprise IT risks and helps retailers with uninterrupted operations.

Travel, Transportation & Hospitality

IT outages in travel, transportation and hospitality industries can be severe. This indirectly impacts customer loyalty and brand value of the Enterprise. ignio helps reduce the downtime. Reduced outages improves the guests’ experience and reduces business and revenue loss.

Analyst Reports

EMA Reports

EMA, a leading industry analyst firm, has selected ignio AIOps as value leader in their new AIOps Radar report in change impact and capacity optimization as well as in incident, performance, and availability management. According to the report, “Digitate successfully delivers on its vision for “autonomous IT operations”, and ignio AIOps offers solid support across all three use cases, with active ongoing investment to accelerate the growth of its AI/ML capabilities and expand its technological breadth, while making its platform strengths increasingly user friendly.

Read

White Papers

White paper

Today, enterprise systems lack a comprehensive and unified view of their IT estate. Absence of this contextual awareness often impacts decision making in all aspects of IT operations. Also, the effectiveness of IT operations inherently relies on intuition and tacit knowledge, making them costly, time consuming, of variable quality, and extremely difficult to scale to today’s volumes.

In this paper, we present ignio’s ability to provide a “360-degree Context” of an enterprise’s IT landscape and how this “system context” forms the foundation for all ignio functionalities and is central to all lifecycle services of IT operations.

Read

Product Sheets

ignio AIOps – Multi-cloud support

With rapid cloud adoption by businesses comes greater flexibility, scalability and cost-efficiency, but it also leads to greater complexity and less visibility to manage your cloud resources efficiently. Download the datasheet to know more about the multi-cloud support provided by ignioTM AIOps for your seamless cloud operations.

Download Now

ignio AIOps product sheet

ignio AIOps is an award-winning artificial intelligence solution that enables smarter and faster decision-making, allowing enterprises to predict and prevent problems. Pre-built with over 30 years of IT infrastructure technology knowledge through its lineage with TCS (Tata Consultancy Services), ignio brings unprecedented levels of contextual intelligence to transforming enterprises.

Download Now

Compliance Solution Brief

Security vulnerabilities can put businesses at risk. Hence, they need a solution that makes enterprise IT assets secure and robust. Download the solution brief to know how ignio AIOps’ Enterprise Compliance Management ensures compliance of the enterprise IT estate.
Download Now

Videos

ignio AIOps overview

ignio AIOps is a unique autonomous enterprise solution that combines artificial intelligence and machine learning to transform enterprise IT, for proactive, fast and reliable IT. Join other Fortune 500 companies who have adopted ignio into their organization for improved business availability, a better end-user experience, and a significant reduction in effort and cost. Watch this video to see how ignio AIOps can help you.

Leverages AI and ML to troubleshoot incidents, predict future events and autonomously resolve incidents.

Request a Demo
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Products

ignio AIOps

Redefining IT Operations with AI and Automation

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
Products

ignio AIOps

Redefining IT Operations with AI and Automation

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
 

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