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      Redefining IT Operations with AI and Automation

      • ignio Observe
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      Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

      ignio AI.ERPOps

      End-to-end automation for incidents and service requests in SAP

      ignio AI.Digital Workspace

      Autonomously Detect, Triage and Remediate Endpoint issues

      ​ignio Cognitive Procurement

      AI-based analytics to improve Procure-to-Pay effectiveness

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      Transform software testing and speed up software release cycles

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      Business Health Monitoring

      Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

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      Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

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      Streamline daily retail readiness with AI and Automation

      IT Event Management

      Prevent outages with Predictive Intelligence and Autonomous Event Management

      Business SLA Prediction

      Never miss a business SLA with AI-powered monitoring and predictions

      Artificial Intelligence and Machine Learning
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ignio AIOps

Redefine IT operations with closed-loop AIOps

Deliver resilient IT operations across hybrid environments with enterprise context, AI-based analytics, and intelligent automation.

Request a Demo
Get Product Sheet

Embark on digital transformation with ignio™ AIOps

Ensure agile and autonomous IT operations and eliminate repetitive manual processes with unique closed-loop capabilities.

CAPABILITIES

Streamlining and optimizing IT operations

Learn context
Manage alerts
Handle incidents
Perform actions
Optimize proactively
Learn context

Learn context

ignio AIOps to automate blueprinting of complex IT landscapes, connecting applications, platforms, and infrastructure to improve visibility and transparency across hybrid digital environments. Combined with AI-based behavior profiling, this helps identify IT trends, patterns, and outliers.

Manage alerts

Manage alerts

Intelligent alert management using AI-based reasoning to suppress false positives and redundant alerts, correlate related alerts, and prioritize them based on inferred risk and business impact. ignio enables silent operations, with predictive insights to help IT teams focus only on critical incidents.

Handle incidents

Handle incidents

Autonomous resolution for common incidents through the power of AI and intelligent automation. For issues requiring manual intervention, ignio AIOps identifies expert resolver teams and provides advanced data insights including detailed root-cause analysis and prescriptive actions for faster issue resolution. As a result, it reduces overall MTTR by 90%.

Perform actions

Perform actions

Intelligent and adaptive automation to drive autonomous technology lifecycle operations such as patching, provisioning, validation, configuration, compliance management, backup and restore spanning across more than 45 technologies.

Optimize proactively

Optimize proactively

Proactive capacity analytics and problem identification to identify risks and opportunities, provide recommendations for optimizing infrastructure/service capacity, and continually improve efficiency of IT operations.

Learn context

Learn context

Automated blueprinting of complex IT landscapes, connecting applications, platforms, and infrastructure to improve visibility and transparency across hybrid digital environments. Combined with AI-based behavior profiling, this helps identify IT trends, patterns, and outliers.

Manage alerts

Manage alerts

Intelligent alert management using AI-based reasoning to suppress false positives and redundant alerts, correlate related alerts, and prioritize them based on inferred risk and business impact. ignio enables silent operations, with predictive insights to help IT teams focus only on critical incidents.

Handle incidents

Handle incidents

Autonomous resolution for common incidents through the power of AI and intelligent automation. For issues requiring manual intervention, ignio AIOps identifies expert resolver teams and provides advanced data insights including detailed root-cause analysis and prescriptive actions for faster issue resolution. As a result, it reduces overall MTTR by 90%.

Perform actions

Perform actions

Intelligent and adaptive automation to drive autonomous technology lifecycle operations such as patching, provisioning, validation, configuration, compliance management, backup and restore spanning across more than 45 technologies.

Optimize proactively

Optimize proactively

Proactive capacity analytics and problem identification to identify risks and opportunities, provide recommendations for optimizing infrastructure/service capacity, and continually improve efficiency of IT operations.

HIGHLIGHTS

Patented technology for the observe-engage-act lifecycle

Leverage unique AIOps capabilities on a scalable, single stack SaaS solution with industry-leading availability.

Industry-leading AI/ML capabilities

Rule-based, case-based, and model-based reasoning to accurately detect and predict events, with supervised, unsupervised, and reinforcement learning. 

Intelligent automation

Built-in automation capabilities covering 45+ technologies, 10,000+ service operators, and 175+ fixes, including automated patch management and 5500+ OOB compliance controls.

Enterprise-wide technology coverage

Digitate is the only AIOps provider to provide seamless coverage across a hybrid cloud environment, including infrastructure, cloud, applications, ERPs, batch jobs, and digital workspaces.

Closed-loop incident management

360° closed-loop operations for incident management including topology creation, behavior profiling, event management, RCA, auto-triaging, and self-heal.

KEY COMPONENTS

Comprehensive platform to meet multiple ITOps needs

Unlock the power of AIOps on a central platform covering observability, analytics, and automation. ignio AIOps can detect and assess deviations in system behavior, triage and resolve incidents, predict the future state, and prescribe actions to prevent any disruptions of datacenter and cloud operations.

Applied Observability

ignio Observe, an add-on module of ignio AIOps, provides in-depth observability and monitoring capabilities. It mines distinct patterns from log files of historical data and monitors metrics across various technology stacks, deriving actionable insights.

Learn More
IT Event Management

A comprehensive solution to help prevent outages with predictive intelligence and autonomous actions. By applying intelligence and reasoning to contextual knowledge, Digitate IT Event Management provides actionable intelligence to reduce time, effort, and risk involved in manual event management tasks. It also predicts future incidents, enabling proactive operations to improve business availability.

Learn More
Cloud Operations

ignio CloudOps, a module, provides vendor-agnostic visibility across multi-cloud environments, as well as cost analytics and lifecycle automation for effective governance and optimized cloud costs.

Learn More
Proactive Problem Management

Proactive Problem Management, a key ignio AIOps component enables intelligent problem lifecycle management by proactively identifying problems and performance/capacity risks in the enterprise IT landscape, then orchestrating, triaging, and solving them. 

 

Low-code extensibility

ignio Studio is an integrated modelling environment (IDE) to help adapt to enterprises’ needs and custom requirements, by developing new integrations and automation use cases, and extending AIOps capabilities.  

BENEFITS

Reduce revenue losses from downtime

Enhance efficiency of IT operations

Reduce manual effort spent managing IT operations by up to 60%.

Improve IT operational risk and compliance

Enforce operational policy with autonomous compliance controls and support industry best practices and standards.

Ensure proactive IT operations

Identify and eliminate up to 40% of issues proactively with built-in predictive analytics.

CASE STUDY

North American retail store chain embraces digital technologies with ignio

Retailers globally are under immense stress to counter the aggressive competition from global retail behemoths. This has resulted in retailers having to rethink and reinvent their businesses, which includes ensuring top-notch customer experience along with reduction of operating costs to sustain and retain customers. Know how ignio AIOps helped the customer achieve uninterrupted store logistics operations, enhanced end user experience, and reduced incidents to avert business loss.

Learn More
Case Study

Avis Group reimagines the digital enterprise using AIOps

Case Study

Woolworths leverages ignio for autonomous patch management and order reconciliation

Analyst Report

Digitate named as a Leader in Omdia Universe AIOps solution vendor comparison report

Video

Building the business case for AIOps

View All Case Studies
CUSTOMER SUCCESS

Trusted by global businesses

“ignio has the flexibility to be implemented in any size organization, and handle well complex environments where security restrictions are in place. We use Ignio to automate, incidents, requests and change governance, and this is working well and saving approximately 5800 man hours a year” 

– Senior Product Manager, Leading Banking and Financial Services Company 

RESOURCES

Find out more about closed-loop AIOps

Digitate’s ignio AIOps offers a potent blend of machine learning, AI, and intelligent automation to drive digital transformation within enterprises and improve their effectiveness and efficiency through autonomous IT operations.

Analyst Reports

Market guide for AIOps platforms 2022
Omdia universe AIOps
EMA radar report for AIOps

White Papers and eBooks

Delivering autonomous enterprise operations

Product Sheet

ignio AIOps

POV Papers

Event management done right cuts incidents as well as MTTR
Proactive Problem Management – Towards a zero-incident enterprise
Resiliency with autonomous operations and AIOps
Autonomous Enterprise - The case for AIOps

Infographics

AIOps infographics
ignio mobile app infographics

Redefine IT operations with closed-loop AIOps

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Products

ignio AIOps

Redefining IT Operations with AI and Automation

  • ignio Observe
  • ignio CloudOps

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

Digitate for Retail

Streamline daily retail readiness with AI and Automation

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
Products

ignio AIOps

Redefining IT Operations with AI and Automation

  • ignio Observe
  • ignio CloudOps

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

Digitate for Retail

Streamline daily retail readiness with AI and Automation

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
 

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