Redefine IT operations with closed-loop AIOps
Deliver resilient IT operations across hybrid environments with enterprise context, AI-based analytics, and intelligent automation.
Embark on digital transformation with ignio™ AIOps
Ensure agile and autonomous IT operations and eliminate repetitive manual processes with unique closed-loop capabilities.
Streamlining and optimizing IT operations
Learn context
ignio AIOps to automate blueprinting of complex IT landscapes, connecting applications, platforms, and infrastructure to improve visibility and transparency across hybrid digital environments. Combined with AI-based behavior profiling, this helps identify IT trends, patterns, and outliers.
Manage alerts
Intelligent alert management using AI-based reasoning to suppress false positives and redundant alerts, correlate related alerts, and prioritize them based on inferred risk and business impact. ignio enables silent operations, with predictive insights to help IT teams focus only on critical incidents.
Handle incidents
Autonomous resolution for common incidents through the power of AI and intelligent automation. For issues requiring manual intervention, ignio AIOps identifies expert resolver teams and provides advanced data insights including detailed root-cause analysis and prescriptive actions for faster issue resolution. As a result, it reduces overall MTTR by 90%.
Perform actions
Intelligent and adaptive automation to drive autonomous technology lifecycle operations such as patching, provisioning, validation, configuration, compliance management, backup and restore spanning across more than 45 technologies.
Optimize proactively
Proactive capacity analytics and problem identification to identify risks and opportunities, provide recommendations for optimizing infrastructure/service capacity, and continually improve efficiency of IT operations.
Learn context
Automated blueprinting of complex IT landscapes, connecting applications, platforms, and infrastructure to improve visibility and transparency across hybrid digital environments. Combined with AI-based behavior profiling, this helps identify IT trends, patterns, and outliers.
Manage alerts
Intelligent alert management using AI-based reasoning to suppress false positives and redundant alerts, correlate related alerts, and prioritize them based on inferred risk and business impact. ignio enables silent operations, with predictive insights to help IT teams focus only on critical incidents.
Handle incidents
Autonomous resolution for common incidents through the power of AI and intelligent automation. For issues requiring manual intervention, ignio AIOps identifies expert resolver teams and provides advanced data insights including detailed root-cause analysis and prescriptive actions for faster issue resolution. As a result, it reduces overall MTTR by 90%.
Perform actions
Intelligent and adaptive automation to drive autonomous technology lifecycle operations such as patching, provisioning, validation, configuration, compliance management, backup and restore spanning across more than 45 technologies.
Optimize proactively
Proactive capacity analytics and problem identification to identify risks and opportunities, provide recommendations for optimizing infrastructure/service capacity, and continually improve efficiency of IT operations.
Patented technology for the observe-engage-act lifecycle
Leverage unique AIOps capabilities on a scalable, single stack SaaS solution with industry-leading availability.
Industry-leading AI/ML capabilities
Rule-based, case-based, and model-based reasoning to accurately detect and predict events, with supervised, unsupervised, and reinforcement learning.
Intelligent automation
Built-in automation capabilities covering 45+ technologies, 10,000+ service operators, and 175+ fixes, including automated patch management and 5500+ OOB compliance controls.
Enterprise-wide technology coverage
Digitate is the only AIOps provider to provide seamless coverage across a hybrid cloud environment, including infrastructure, cloud, applications, ERPs, batch jobs, and digital workspaces.
Closed-loop incident management
360° closed-loop operations for incident management including topology creation, behavior profiling, event management, RCA, auto-triaging, and self-heal.
Comprehensive platform to meet multiple ITOps needs
Unlock the power of AIOps on a central platform covering observability, analytics, and automation. ignio AIOps can detect and assess deviations in system behavior, triage and resolve incidents, predict the future state, and prescribe actions to prevent any disruptions of datacenter and cloud operations.
ignio Observe, an add-on module of ignio AIOps, provides in-depth observability and monitoring capabilities. It mines distinct patterns from log files of historical data and monitors metrics across various technology stacks, deriving actionable insights.
Learn MoreA comprehensive solution to help prevent outages with predictive intelligence and autonomous actions. By applying intelligence and reasoning to contextual knowledge, Digitate IT Event Management provides actionable intelligence to reduce time, effort, and risk involved in manual event management tasks. It also predicts future incidents, enabling proactive operations to improve business availability.
Learn Moreignio CloudOps, a module, provides vendor-agnostic visibility across multi-cloud environments, as well as cost analytics and lifecycle automation for effective governance and optimized cloud costs.
Learn MoreProactive Problem Management, a key ignio AIOps component enables intelligent problem lifecycle management by proactively identifying problems and performance/capacity risks in the enterprise IT landscape, then orchestrating, triaging, and solving them.
ignio Studio is an integrated modelling environment (IDE) to help adapt to enterprises’ needs and custom requirements, by developing new integrations and automation use cases, and extending AIOps capabilities.
Reduce revenue losses from downtime
Enhance efficiency of IT operations
Reduce manual effort spent managing IT operations by up to 60%.
Improve IT operational risk and compliance
Enforce operational policy with autonomous compliance controls and support industry best practices and standards.
Ensure proactive IT operations
Identify and eliminate up to 40% of issues proactively with built-in predictive analytics.
North American retail store chain embraces digital technologies with ignio
Retailers globally are under immense stress to counter the aggressive competition from global retail behemoths. This has resulted in retailers having to rethink and reinvent their businesses, which includes ensuring top-notch customer experience along with reduction of operating costs to sustain and retain customers. Know how ignio AIOps helped the customer achieve uninterrupted store logistics operations, enhanced end user experience, and reduced incidents to avert business loss.
Trusted by global businesses
“ignio has the flexibility to be implemented in any size organization, and handle well complex environments where security restrictions are in place. We use Ignio to automate, incidents, requests and change governance, and this is working well and saving approximately 5800 man hours a year”
– Senior Product Manager, Leading Banking and Financial Services Company
Find out more about closed-loop AIOps
Digitate’s ignio AIOps offers a potent blend of machine learning, AI, and intelligent automation to drive digital transformation within enterprises and improve their effectiveness and efficiency through autonomous IT operations.
Redefine IT operations with closed-loop AIOps
