Skip to content
Digitate - Autonomous Enterprise Software
  • Products

      Products

      ignio AIOps

      Redefining IT Operations with AI and Automation

      • ignio Observe
      • ignio CloudOps

      ignio AI.Workload Management

      Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

      ignio AI.ERPOps

      End-to-end automation for incidents and service requests in SAP

      ignio AI.Digital Workspace

      Autonomously Detect, Triage and Remediate Endpoint issues

      ​ignio Cognitive Procurement

      AI-based analytics to improve Procure-to-Pay effectiveness

      ignio AI.Assurance

      Transform software testing and speed up software release cycles

      Let us demonstrate the power of Automation to transform your enterprise.
      Request a Demo
  • Solutions

      Solutions

      Business Health Monitoring

      Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

      IDoc Management for SAP

      Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

      Digitate for Retail

      Streamline daily retail readiness with AI and Automation

      IT Event Management

      Prevent outages with Predictive Intelligence and Autonomous Event Management

      Business SLA Prediction

      Never miss a business SLA with AI-powered monitoring and predictions

      Artificial Intelligence and Machine Learning – a primer
      Artificial Intelligence and Machine Learning
      Read More
  • Resources

      Resources

      Analyst Reports

      Discover what the top industry analysts have to say about Digitate

      Blogs

      Explore Insights on Intelligent Automation from Digitate experts

      ROI

      Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

      Case Studies

      Learn how Digitate ignio helped transform the Walgreens Boots Alliance

      Trust Center

      Digitate policies on security, privacy, and licensing

      e-Books

      Digitate ignio™ eBooks Provide Insights into Intelligent Automation

      Infographics

      Discover the Capabilities of ignio™’s AI Solutions

      Reference Guides

      Guides cover AIOps and SAP automation examples, use cases, and selection criteria

      White Papers and POV

      Discover ignio White papers and Point of view library

      Webinars & Events

      Explore our upcoming and recorded webinars & events

  • About

      About Us

      Leadership

      We’re committed to helping enterprise companies realize autonomous operations

      Newsroom

      Explore the Latest News and information about Digitate

      Partners

      Grow your business with our Elevate Partner Program

      Academy

      Evolve your skills and get certified

      Contact Us

      Get in Touch or Request a Demo

      Let us demonstrate the power of Automation to transform your enterprise.
      Request a Demo
Request a Demo
Search
Close this search box.
Digitate - Autonomous Enterprise Software
navigation hamburger icon
BLOG

Busting common workload management myths

By Somdipto Ghosh

Workload automation has developed rapidly in the last few years, as it evolves to meet changing business requirements. There is now a proliferation of automation technologies across the digital enterprise, but workload automation for batch jobs is still the preferred technology for enabling most business-critical tasks with strict SLAs for timely completion. However often workload automation does not get the due attention it deserves in digital transformation plans. This blog aims to “bust” common myths that may prompt its being overlooked. 

Myth #1: Workload automation is a legacy technology and doesn’t fit into modernization plans

Some organizations use the term “workload automation” interchangeably with “batch scheduling” – a legacy process of executing a series of automated tasks or programs at a specific date or time as a part of a lengthy process series of steps. Such a definition conjures up the image of a complex mesh of tasks, usually running in the middle of the night in the back rooms of IT departments without needing much rethinking. This implies that it doesn’t fit into the modern world of agile, responsive digital business. 

Reality: 

Workload automation evolved from batch job scheduling to fit the modern enterprise’s needs – which include running processes across platforms and applications/operating systems, and leveraging public cloud capabilities. It is also more agile now with the ability to support both schedule- and event-based triggers like the arrival of a file or completion of another process, like end user interacting with an online portal, completion of a predecessor batch job and so on. 

Workload automation is rapidly adapting to newer challenges with increased capabilities, like better orchestration capabilities and the ability to manage variable workloads. 

A recent EMA (Enterprise Management Associates) study reinforces this line of thought, with 53% of respondents agreeing that workload automation tools should be expanded to orchestrate automation tools across the enterprise. 

This makes workload management a strategic piece of automation for the autonomous enterprise, as it can help orchestrate functions across a wide variety of tools, technologies, and integration points. 

Myth #2: Workload management doesn’t have strategic impact

Due to the legacy of running back-end tasks as batch jobs, workload management is often considered as a non-strategic piece of automation. From this perspective, its primary importance is to “keep the lights on” for other IT processes and applications that are more critical for business operations. 

Reality: 

Over the last few years, one of the critical capabilities that evolved in workload management is the ability to set up, track, and prioritize business SLAs (Service Level Agreements). In simple terms, SLAs are commitments between IT and business teams that ensure IT processes meet business requirements. As businesses increasingly adopt digitization, they are now highly dependent on workload management because it can ensure timely completion of deliverables.  

In fact, in another recent report, EMA stated that it believes “WLA (workload automation) is the class of software best positioned to become one of the key IT operations automation tools and even expand to directly automate business processes.”  

Myth #3: Workload automation schedulers alone are sufficient to ensure smooth operations

Originally there used to be multiple workload schedulers for each type of OS (operating system) or platform. More recently workload automation platforms have appeared that aim to consolidate diverse types of workload processes in a single scheduler. As more and more workload processes are brought under a single scheduler, some organizations believe that the ability to centralize the workload management itself will ensure that they are ready to meet increasing demands. 

Reality: 

While centralized workload automation providers help reduce the complexity and provide the functionalities needed by a modern automation provider, like most automation tools they need to be complemented by intelligent analytics and automation. Workload management today is dynamic and complex and needs intelligent systems to manage it better. 

Typically, workload analytics are required for a variety of use cases, such as: 

  • Dealing with changes to the workload ecosystem due to modernizations and migrations 
  • Planning to meet sudden spikes in volumes due to dynamic business requirements  
  • Ensuring the IT system can meet seasonal peaks like financial year ends and Black Friday sales 
  • Simulating the impact of any IT outages that can cause down times in business processes 
  • Simulating the impact of change in the blueprint in the ITOps ecosystem  
  • Predicting key business SLAs in real time or for future dates. 

Looking beyond the myths

To sum up, we at Digitate recognize that workload automation is a far more valuable component of the modern enterprise IT platform than its somewhat dowdy reputation and needs to be a key component of digital transformation plans. 

Since we recognize workload management’s importance to IT operations and understand the need to have better AI-based analytics and predictions to make workloads more efficient and robust, we developed a unique product to not just manager workload-related incidents but provide intelligent analytics across SLA management, batch optimization, change analytics, peak season predictions, and many more workload specific use cases.  

Digitate ignio™ AI.Workload Management has been developed to meet common enterprise requirements for workload management, by providing a strategic, analytical layer on top of the existing in-house or third-party automation engines. It leverages domain-specific AI/ML models to provide descriptive, predictive, and preventive intelligence to help organizations build agile workload management systems. It “learns” how your system works and then automatically takes necessary actions and fix delays and failures without manual intervention, ensuring critical business operations are not impacted.  

To learn more, go to https://digitate.com/ignio-ai-workload-management/ 

Recent Posts

Smoother, healthier SAP operations with ignio AI.ERPOps Eagle release

April 19, 2023

There’s no glory in crafting SOPs – but they’re essential to successful ignio transformations

April 14, 2023

Stop blowing your money in the cloud

March 29, 2023

Busting common workload management myths

March 28, 2023

Statistical significance tests: A statistical way to compare data populations

March 23, 2023

With better business transaction monitoring, enterprises move away from manual tasks, curb revenue loss

March 7, 2023
Author

Somdipto Ghosh

Product Marketing Manager | Digitate
Contacts
Head Office

5201 Great America Parkway Suite 522
Santa Clara, CA 95054 USA

Twitter Linkedin Youtube Facebook Instagram
Company
  • About Digitate
  • Partner With Us
  • Newsroom
  • Blogs
  • Contact Us
Googke-Play-Store
Support
  • Data Privacy Notice
  • Website Use Terms
  • Cookie Policy Notice
  • Trust Center
  • Cookies Settings
Apple-Store
Stay Connected
© Tata Consultancy Services Limited, 2023. All rights reserved
Products

ignio AIOps

Redefining IT Operations with AI and Automation

  • ignio Observe
  • ignio CloudOps

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

Digitate for Retail

Streamline daily retail readiness with AI and Automation

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

ignio AIOps

Redefining IT Operations with AI and Automation

  • ignio Observe
  • ignio CloudOps

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

Digitate for Retail

Streamline daily retail readiness with AI and Automation

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo