What we solve Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions. Platform Overview Products ignio AIOps Redefining IT operations with AI and automation ignio Observe Cloud Visibility and Cost Optimization Business Health Monitoring IT Event Management ignio AI.Workload Management Enabling predictable, Agile and Silent batch operations in a closed-loop solution Business SLA Prediction ignio AI.ERPOps End-to-end automation for incidents and service requests in SAP IDoc Management for SAP ignio AI.Digital Workspace Autonomously detect, triage and remediate endpoint issues ignio Cognitive Procurement AI-based analytics to improve Procure-to-Pay effectiveness ignio AI.Assurance Transform software testing and speed up software release cycles

Who we are At Digitate, we’re committed to helping enterprise companies, realize autonomous operations. Integration Channel Partner Technology Partner Azure Marketplace Resources Leadership We’re committed to helping enterprise companies realize autonomous operations Newsroom Explore the latest news and information about Digitate Partners Grow your business with our Elevate Partner program Academy Evolve your skills and get certified Contact Us Get in touch or request a demo

What we solve Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions. Platform Overview Products ignio AIOps Redefining IT operations with AI and automation ignio Observe Cloud Visibility and Cost Optimization Business Health Monitoring IT Event Management ignio AI.Workload Management Enabling predictable, Agile and Silent batch operations in a closed-loop solution Business SLA Prediction ignio AI.ERPOps End-to-end automation for incidents and service requests in SAP IDoc Management for SAP ignio AI.Digital Workspace Autonomously detect, triage and remediate endpoint issues ignio Cognitive Procurement AI-based analytics to improve Procure-to-Pay effectiveness ignio AI.Assurance Transform software testing and speed up software release cycles

Who we are At Digitate, we’re committed to helping enterprise companies, realize autonomous operations. Integration Channel Partner Technology Partner Azure Marketplace Resources Leadership We’re committed to helping enterprise companies realize autonomous operations Newsroom Explore the latest news and information about Digitate Partners Grow your business with our Elevate Partner program Academy Evolve your skills and get certified Contact Us Get in touch or request a demo

What we solve Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions. Platform Overview Products ignio AIOps Redefining IT operations with AI and automation ignio Observe Cloud Visibility and Cost Optimization Business Health Monitoring IT Event Management ignio AI.Workload Management Enabling predictable, Agile and Silent batch operations in a closed-loop solution Business SLA Prediction ignio AI.ERPOps End-to-end automation for incidents and service requests in SAP IDoc Management for SAP ignio AI.Digital Workspace Autonomously detect, triage and remediate endpoint issues ignio Cognitive Procurement AI-based analytics to improve Procure-to-Pay effectiveness ignio AI.Assurance Transform software testing and speed up software release cycles

Who we are At Digitate, we’re committed to helping enterprise companies, realize autonomous operations. Integration Channel Partner Technology Partner Azure Marketplace Resources Leadership We’re committed to helping enterprise companies realize autonomous operations Newsroom Explore the latest news and information about Digitate Partners Grow your business with our Elevate Partner program Academy Evolve your skills and get certified Contact Us Get in touch or request a demo

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.

ignio Products

AIOps

Redefining IT operations with AI and automation

Workload Management

Enabling predictable, agile and silent batch operations in a closed-loop solution

ERPOps

End-to-end automation for incidents and service requests in SAP

Digital Workspace

Autonomously detect, triage and remediate endpoint issues

Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

Assurance

Transform software testing and speed up software release cycles

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.

Looking for something?

Discover how we empower customer success and explore our latest eBooks, white papers, blogs, and more.

Blogs

Podcasts

Customers Success

Omdia Research Report

Resources

Analyst Reports

Discover what top industry analysts have to say about Digitate

ROI

Get insights from the Forrester Total Economic Impact™ study on Digitate ignio

Webinars & Events

Explore our upcoming and recorded webinars & events

Infographics

Discover the capabilities of ignio™’s AI solutions

Blogs

Explore insights on intelligent automation from Digitate experts

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks provide insights into intelligent automation

Podcasts

Explore our upcoming and recorded podcast

Case Studies

Learn how businesses overcame key AI-driven automation issues

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, criteria

White Papers and POV

A library of in-depth insights and actionable strategies

INDUSTRY

Future-Proof your retail operations with AI-powered solutions

Transform Retail Operations with AI and Intelligent Automation.

Transform retail operations with Observability,
AI, and Automation

The success of modern retail depends on the resilience of underlying applications, IT layers and processes. With ignio™, Digitate’s SaaS-based platform, retailers get Unified Observability, AI-powered Insights and Closed-loop Automation to :

Assure seamless processes across retail stores, ecommerce and warehouses

Enable on-time completion of processes like stock replenishments and deliveries

Ensure 24*7 availability of ecommerce sites, digital stores and more

Minimize dollar loss due to
downtime

Streamline tasks, reduce errors, and ramp up efficiency to meet organizational growth.

Plan ahead for peak
demands

Predict issues in advance and plan for peak season demands and ensure agility to respond to changes.

Deliver smooth omni-channel customer experiences

Retail success requires high-performing underlying technology platforms to connect physical and online stores, provide just-in-time service, and ensure smooth omni-channel experience.

Proactively check daily retail store readiness

Experience how ignio optimizes complex retail operations such as a store control tower to check daily store readiness.

How Walgreens Boots Alliance is accelerating process transformation to optimize retail operations

Over the past 18 months, Digitate has worked with the Walgreens Boots Alliance to implement AI-driven automation for 900 of Walgreens’ SOPs (Standard Operating Procedures) and has resolved approximately 31% of Walgreens’ total tickets, along with monitoring and managing 95% of all events thus far.