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      Redefining IT Operations with AI and Automation

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      Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

      ignio AI.ERPOps

      End-to-end automation for incidents and service requests in SAP

      ignio AI.Digital Workspace

      Autonomously Detect, Triage and Remediate Endpoint issues

      ​ignio Cognitive Procurement

      AI-based analytics to improve Procure-to-Pay effectiveness

      ignio AI.Assurance

      Transform software testing and speed up software release cycles

      Let us demonstrate the power of Automation to transform your enterprise.
      Request a Demo
  • Solutions

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      Business Health Monitoring

      Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

      IDoc Management for SAP

      Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

      IT Event Management

      Prevent outages with Predictive Intelligence and Autonomous Event Management

      Business SLA Prediction

      Never miss a business SLA with AI-powered monitoring and predictions

      Artificial Intelligence and Machine Learning
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      Analyst Reports

      Discover what the top industry analysts have to say about Digitate

      Blogs

      Explore Insights on Intelligent Automation from Digitate experts

      ROI

      Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

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      Learn how Digitate ignio helped transform the Walgreens Boots Alliance

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      Discover ignio White papers and Point of view library

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Academy

Evolve your ignio skills with Digitate Academy

Acquire competencies to transform your IT operations and stay future ready.

Instructor led training

The instructor led trainings offer opportunities for the associates to interact, participate in Q&A sessions, and experience ignio in action with the demo training environment that is designed for the classroom training. Upon completion, leaners get awarded the ignio certifications.

Virtual training

The tech writers, designers work together to create virtual training modules. The modules are categorized into different product lines, skill levels, and personas. Learners can go to the LMS and register themselves. Upon completion, learners get awarded the ignio certifications.

ignio Certification

Academy offers diversified certifications, which span from foundation to intermediate level and further does to role, product, and persona based.

certificate

Road to become ignio Certified

Ignio Sales

Mandatory Courses: 2 | Duration: ~5hrs

Ignio Overview

Get a foundational level understanding of the basic concepts and capabilities related to ignio and its products, its usability at a functional level explaining its features of self-learning, self-healing using AI & ML by three core features of “Learn, resolve and Prevent”, its application among customers and case studies and, finally its capability, compatibility and comparison with other technologies and processes like ITOM tools.

Sales Bootcamp for ignio Product Lines

Get acquainted with the ignio product lines specifically designed for sales professionals. This course helps you to understand the core concepts and functionality of the ignio suite of products, value it can deliver among domains & customers, and positioning & differentiators vis-à-vis competition.

Ignio Assessment

Take an assessment upon completion of a desired course to evaluate your understanding on the course. It includes multiple-choice questions related to each topic covered in the course.

ignio Feedback

Evaluate the overall experience while taking the course on the basis of course structure, course content, knowledge check, interactivity level, and so on.

ignio Feedback

Get awarded with “ignio Certified Sales Executive” certificate upon successful completion of the course, assessment, and feedback.

Ignio Presales

Mandatory Courses: 3 | Duration: ~7hrs

Ignio Overview

Get a foundational level understanding of the basic concepts and capabilities related to ignio and its products, its usability at a functional level explaining its features of self-learning, self-healing using AI & ML by three core features of “Learn, resolve and Prevent”, its application among customers and case studies and, finally its capability, compatibility and comparison with other technologies and processes like ITOM tools.

Presales Bootcamp for ignio Product Lines

Get a one-step deeper understanding of ignio and its products with the modules that are effectively curated for presales professionals. This course gives you an opportunity to further get certified via live product demonstrations, understanding target customers and its business benefits, use cases, and customer stories.

Ignio Assessment

Take an assessment upon completion of a desired course to evaluate your understanding on the course. It includes multiple-choice questions related to each topic covered in the course.

ignio Feedback

Evaluate the overall experience while taking the course on the basis of course structure, course content, knowledge check, interactivity level, and so on.

ignio Certification

Get awarded with “ignio Certified Product Specialist” certificate upon successful completion of the course, assessment, and feedback.

Ignio Implementations

Mandatory Courses: 8 | Duration: ~120hrs

Ignio Overview

Get a foundational level understanding of the basic concepts and capabilities related to ignio and its products, its usability at a functional level explaining its features of self-learning, self-healing using AI & ML by three core features of “Learn, resolve and Prevent”, its application among customers and case studies and, finally its capability, compatibility and comparison with other technologies and processes like ITOM tools.

Implementation for ignio Product Lines

Get an intermediate level understanding of the product features and its related concepts. This course offers several self-learning exercises that guides you to maneuver through the application and help understand how different features of ignio work.

Ignio Assessment & Assignment

Take an assessment and assignment upon completion of a particular course to evaluate your understanding on the course. The assessment includes multiple-choice questions related to each topic covered in the course and the assignment includes hands-on lab exercises and case studies, which learners need to complete in the lab environment.

ignio Feedback

Evaluate the overall experience while taking the course on the basis of course structure, course content, knowledge check, interactivity level, and so on.

ignio Certification

Get awarded with “ignio Certified Product Specialist” certificate upon successful completion of the course, assessment, and feedback.

Available modules

Virtual Training

  • ignio overview
  • ignio Cheetah Architecture
  • ignio Cognitive Procurement
  • ignio AIOps
  • ignio ICC
  • Sales Bootcamp for ignio product lines
  • ignio AI.ERPOps
  • ignio AI.Assurance
  • Presales Bootcamp for ignio product lines
  • ignio installation – Non-HA
  • ignio AI.Workload Management
  • ignio AI.Digital Workspace

Instructor Led Training

  • ignio AIOps
  • ignio ICC
  • ignio AI.ERPOps
  • ignio AI.Digital Workspace
  • ignio Studio
  • ignio AI.Workload Management
  • ignio Cognitive Procurement
Virtual Training
Instructor Led Training
Virtual Training

  • ignio overview
  • ignio Cheetah Architecture
  • ignio Cognitive Procurement
  • ignio AIOps
  • ignio ICC
  • Sales Bootcamp for ignio product lines
  • ignio AI.ERPOps
  • ignio AI.Assurance
  • Presales Bootcamp for ignio product lines
  • ignio installation – Non-HA
  • ignio AI.Workload Management
  • ignio AI.Digital Workspace

Instructor Led Training

  • ignio AIOps
  • ignio ICC
  • ignio AI.ERPOps
  • ignio AI.Digital Workspace
  • ignio Studio
  • ignio AI.Workload Management
  • ignio Cognitive Procurement

About Digitate Academy

Who We Are

Digitate Academy is a comprehensive platform that facilitates trainings and certifications on the ignio product lines. We aim to impart an immersive training experience and help build expertise on ignio. The Academy enables you to get a fair understanding of ignio features, which further assists you to automate IT operations by acquiring competency on ignio functionalities in diversified domains such as digital, business intelligence, retail, supply chain, and so on.

Our Pedagogy

Digitate Academy believes that training, if delivered diligently, adds value, and leaves a long-lasting impact. Each ignio program has been curated to address the distinct needs of learners at various levels/roles and products, helping them up-skill and progress.

Our Faculty

Faculty at Digitate Academy specializes in delivering best-in-class trainings. Our trainers aim to offer an engaging hands-on learning experience, and opportunity to explore ignio’s functionality and its applications. To achieve this, our faculty is equipped with a network of support staff, who ensures availability of updated learning material and support of a well configured training environment for the trainees.

Grab the key to unbox your ignio knowledge with Digitate Academy.

Request a Demo
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Santa Clara, CA 95054 USA

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Products

ignio AIOps

Redefining IT Operations with AI and Automation

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
Products

ignio AIOps

Redefining IT Operations with AI and Automation

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
 

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