IDoc Management Services for SAP
Intelligent automation For Business Continuity
Digitate’s IDoc Management services enable you to monitor, prioritize, and resolve IDoc errors autonomously.
Achieve flawless business data communications for your SAP operations
Minimize risk by proactive monitoring of IDocs, issue identification, prioritization, and resolution. With the intuitive dashboard get a bird’s eye view of all IDoc communications.
Optimize Supply Chain Operations
Ensure Business Continuity
Minimize Losses
De-Risk Operations
Monitor IDocs, identify errors, prioritize & auto resolve issues to optimize supply chain operations
IDoc management provides a zero-touch solution to monitor and optimize IDoc communications to keep operations flowing smoothly.
Monitor IDocs proactively​
Monitors IDocs autonomously with zero human touch. It checks the SAP system interface health for past x minutes/hours based on the scheduled frequency.
Take autonomous corrective actions
Auto-resolves and reprocesses the failed IDocs or provides recommendations to fix. In other cases, issues will be auto-assigned by the solution to manual queue for faster resolution.
Get the right notifications to the right stakeholders
Informs the key stakeholders based on the dashboard output. It also notifies select stakeholders, in case of critical issues for faster analysis and decision-making for fixes.
Identify IDoc errors and Prioritize based on financial impact
Not only identifies the IDoc errors but also finds the root cause. It further prioritizes the errors for resolution, based on the financial impact determined through the critical business processes.​
Visualize IDocs across the enterprise with a unified view
An Executive Dashboard provides interactive graphs along with detailed reports that highlight the impacted IDocs across dimensions.
SAP-Certified integrations
- Certified by SAP for integrations with SAP ECC and S/4 HANA.
- Ready integration with popular ITSM tools including ServiceNow, Cherwell, and Remed.
Find out more about the solution
Optimize your supply chain operations and planning with automated monitoring of IDocs and autonomous resolution of issues.
