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      Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

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      Streamline daily retail readiness with AI and Automation

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      Prevent outages with Predictive Intelligence and Autonomous Event Management

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INDUSTRY

Digitate for Retail

Transform Retail Operations with AI and Intelligent Automation.

Request a Demo

Retail enterprises face challenges like never before, from supply-chain interruptions to ever-increasing shopper demands for more personalization and better promotions. Successful retail operations depend on  high-performing underlying technology platforms to connect far-flung physical and online stores, provide just-in-time service, and ensure smooth omni-channel experience. But every minute of downtime, or empty store shelves drain revenue and raises the risk that customers might walk away forever. Plus, IT teams rushing from incident to incident do not have time to focus on innovations required to drive future business competitiveness. 

Overview

Smooth retail operations depend on robust technology

Digitate for Retail streamlines daily retail readiness and eliminates system failures so that retail IT teams spend less time in resolving incidents and more time on innovations. 

Digitate combines AI, domain-specific Machine Learning models, and Intelligent Automation with deep knowledge of retail operations, to learn how the entire retail IT ecosystem operates, track health of key functions and processes, detect and diagnose problems, proactively solve them, even predict, and prevent them.  

The retail solution is built on award winning ignio™ AIOps platform, successfully deployed by more than 50 global leading retailers and Fortune 500 companies, to fundamentally transform their retail operations. 

With Digitate, retail enterprises can assure resilient operations for critical business functions across retail stores, ecommerce, and warehouses; reduce supply chain vulnerabilities, ensure business workflows like stock replenishments and deliveries are completed on-time, ensure timely data-sync across various applications systems, POS and ERP, plan for peak demands, and ensure 24*7 system availability and performance of ecommerce sites and digital stores 

Minimize dollar lost due to downtime

With improved availability and performance of key retail applications, ecommerce sites, and digital platforms.

Improve customer satisfaction

By reducing instances of missing orders, stuck payments, price and promotion discrepancies and other issues which impact customers.

Plan for peak seasons

Predict issues in advance and plan for peak season demands and ensure agility to respond to changes.

Ensure smooth supply chain and inventories

Meet business SLAs with on-time completion of stock replenishments, order shipments, printing, and other key functions.

CAPABILITIES

Leverage AI and Intelligent Automation to transform from reactive to proactive retail operations

Monitor Business Functions

Track health of key business functions and business KPIs, and their associated IT across the technology stack to ensure availability and performance.

Improve ERP Operations

Ensure health of retail ERP operations by avoiding master & transactional data errors.

Monitor Business Transactions

Ensure health of data flow across applications and platforms for POS Transactions, eCommerce transactions as other key business transactions.

Enhance Workload Management

Ensure SLA compliance of all batch jobs driving key retail functions, predict and resolve incidents and plan for peak demands.

RESOURCES

Find out more about the solution

Solution Brief

Know how Digitate for Retail solution can help improve the resilience of your retail business operations.

View Solution Brief

Case Study

Know how Walgreens Boots Alliance Partnered with Digitate to transform their organizational change journey.

Download Case Study

Customer Video

Key excerpts from The Total Economic Impactâ„¢ Of Digitate ignio â„¢, a study by Forrester Consulting, commissioned by Digitate, highlighting how Digitate helped a retail customer to get quantifiable improvements.

Watch Video

White Paper

Learn how retail observability can help the retailers deliver better customer experience and retain customers.

View White Paper

See Digitate solution in action

Request a Demo
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Products

ignio AIOps

Redefining IT Operations with AI and Automation

  • ignio Observe
  • ignio CloudOps

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

Digitate for Retail

Streamline daily retail readiness with AI and Automation

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignioâ„¢ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
Products

ignio AIOps

Redefining IT Operations with AI and Automation

  • ignio Observe
  • ignio CloudOps

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

Digitate for Retail

Streamline daily retail readiness with AI and Automation

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignioâ„¢ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
 

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