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      IDC MarketScape 2026

      Digitate Named a Leader in AIOps — Worldwide

      🏆
      An IDC MarketScape Leader Worldwide 2026

      Discover why IDC recognized Digitate as a Leader in AIOps. Get the full analyst report and see how ignio™ delivers unified observability & autonomous operations.

      Download Report →
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      Digitate Named a G2 Leader in Enterprise Grid® Report for AIOps Platforms

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Enterprise AI & Automation Software Solutions - Digitate
auto_awesome AI Agent for Patch Planning

Patch What Matters. Keep Business Running.

ignio™ AI Agent for Patch Planning turns vulnerability risk, business context and operational constraints into a feasible, prioritized patch schedule, with your patch planner always in control.

When every patch looks urgent, planning becomes the bottleneck

New vulnerabilities arrive faster than teams can plan for them. Severity scores alone do not show what matters most to the business. Maintenance windows are limited, dependencies are hard to track, and every change to the plan means rework across security, application and operations teams.

Patch fast and risk disruption, or patch carefully and leave critical exposure open for longer.

dashboardToo many patches, not enough context to prioritize them
scheduleLimited downtime windows and complex dependencies
workflowManual, spreadsheet-driven planning that breaks when plans change
psychologyPlanning knowledge locked with a few experts

From risk context to an executable patch schedule

The agent reasons through the decisions your teams make every patch cycle.
Perceive · Reason

Prioritize patches by real business risk

Not every critical vulnerability is equally urgent for your business. The agent brings vulnerability severity, patch advisories, business criticality and system dependencies together to build a risk-scored patch baseline. Your teams see what to patch first, and why, based on your environment rather than severity scores alone.

  • analytics
    Contextual risk viewCombines vulnerability data with business criticality and application ownership.
  • account_tree
    Dependency-aware baselineOrders patches so related systems and prerequisites are handled in the right sequence.
  • lightbulb
    Explainable prioritiesShows the reasoning behind each priority so decisions are easy to review and defend.
securityVulnerability severity and patch advisories
business_centerBusiness criticality and ownership
account_treeSystem dependencies
south
insightsRisk-scored patch baseline
Placeholder: swap with capability block diagram
Reason · Act

Build a schedule that works in the real world

A good plan is only useful if it can be executed. The agent turns the risk-scored baseline into a feasible patch schedule that respects downtime windows, blackout and freeze periods, boot order, and tool and team capacity. Planners get an optimized, ready-to-review schedule in a fraction of the time it takes to build one manually.

  • event_available
    Constraint-aware planningFits patching into the windows the business can actually support.
  • sync
    Optimized sequencingBalances risk reduction against operational limits and concurrent workloads.
  • shield
    Less disruptionAvoids conflicts with critical business periods before they become incidents.
insightsRisk-scored patch baseline
scheduleDowntime, blackout and freeze windows
developer_boardBoot order, tool and team capacity
south
calendar_monthFeasible, optimized schedule
Placeholder: swap with capability block diagram
Reason · Collaborate

Replan through conversation, with the planner in control

Plans change. Ask the agent to move non-critical patches to next weekend, exclude an application or reduce concurrent patching, and it evaluates the change against risk, dependencies and available windows. It explains the trade-offs before you accept. A built-in self-assist experience guides users step by step, so anyone can create and refine a plan with confidence.

  • forum
    Conversational replanningAdjust the plan in plain language instead of rebuilding it manually.
  • monitoring
    Instant what-if analysisSee the impact of every change on risk and schedule before committing.
  • auto_awesome
    Guided self-assistWalks users through planning choices so expertise is not a bottleneck.
chatPlanner asks for a change
south
monitoringAgent checks risk, dependencies and windows
south
task_altTrade-offs explained, planner accepts
Placeholder: swap with capability block diagram
Act · Learn

Move from approval to execution, and get smarter every cycle

Once the planner approves, the schedule is handed off for governed execution through ignio Patch Manager, with human approval as the control point. The agent then learns from planner overrides and outcomes, capturing decisions as reusable knowledge so every planning cycle is faster and more relevant than the last.

  • verified_user
    Governed hand-offApproved schedules move into execution.
  • model_training
    Continuous learningPlanner overrides and outcomes improve future recommendations.
  • memory
    Knowledge that staysPlanning judgment is retained beyond individual experts.
task_altPlanner approves the schedule
south
terminalGoverned execution in ignio Patch Manager
south
model_trainingOverrides and outcomes become knowledge
Placeholder: swap with capability block diagram
Business value

Lower risk. Less disruption. Faster planning.

security

Reduce residual risk faster

Close the most business-critical exposure first, based on real context, not severity alone.

event_available

Minimize business disruption

Patch within the windows the business can support, with dependencies handled up front.

bolt

Plan faster, with less effort

Replace manual, spreadsheet-driven planning with plans that adapt in minutes.

Built for every team in the patch cycle

security

Security teams

Prioritize real risk and see exposure close faster.

dashboard

Application owners

Keep business-critical services running through every patch cycle.

dns

Operations teams

Get feasible schedules that fit real windows and team capacity.

Frequently Asked Questions

What is ignio AI Agent for Patch Planning?

ignio AI Agent for Patch Planning is an AI agent from Digitate that helps IT teams decide what to patch, when to patch and in what order. It combines vulnerability risk, business context, dependencies and operational constraints to create a feasible, risk-prioritized patch schedule that planners can review, refine and approve.

How is the AI Agent for Patch Planning different from a traditional patch management tool?

Traditional patch management tools focus on deploying patches. The AI Agent for Patch Planning focuses on the decision before deployment: prioritizing patches by business risk, sequencing them around dependencies and fitting them into real maintenance windows. It then hands the approved schedule over for execution.

How does the agent prioritize which patches to apply first?

The agent goes beyond severity scores. It considers vulnerability severity, patch advisories, the business criticality of affected systems and the dependencies between them to build a risk-scored baseline, and it explains why each patch is prioritized the way it is.

Can the agent schedule patches around maintenance windows and blackout periods?

Yes. The agent creates a constraint-aware schedule that respects downtime windows, blackout and freeze periods, boot order and tool and team capacity, so patching happens without disrupting critical business operations.

Can patch planners change the plan using natural language?

Yes. Planners can ask the agent to move, exclude or reprioritize patches through conversation. The agent evaluates each change against risk, dependencies and available windows and explains the trade-offs before the planner accepts it. A guided self-assist experience helps users through the process.

Does the AI agent apply patches automatically without human approval?
No. The planner stays in control. The agent recommends and adapts the schedule, but human approval is required before the schedule is handed off for execution through ignio Patch Manager.
Does the agent improve over time?

Yes. The agent learns from planner overrides and execution outcomes, capturing decisions as reusable knowledge. Each planning cycle builds on the last, making future recommendations more relevant and reducing repeated manual effort.

Which teams benefit from the AI Agent for Patch Planning?

Security teams reduce residual risk faster, application owners get patching that respects business-critical periods, and IT operations teams get feasible schedules that fit real capacity and maintenance windows, all from one shared, explainable plan.

Connect with Our AI Experts

Make every patch cycle safer and simpler

See how ignio™ AI Agent for Patch Planning helps your teams reduce risk without disrupting the business.

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© Tata Consultancy Services Limited, 2026. All rights reserved
calendar_monthLive enterprise event

The Agentic AIOps Tour

An exclusive, in-person look at agentic AI running autonomous IT operations live, across 11 cities worldwide.

Reserve your seat arrow_forward
Products

ignio Products
network_intel_node
AIOps
Observe & resolve
Observe
Full-stack observability & anomaly detection
IT Event Management
Resolve events & incident management at scale
Business Health Monitoring
Real-time business KPI tracking & alerting
Business Transaction Monitoring
Tracks business transactions, predicts issues.
Cloud Cost Optimization
Reduce cloud spend with intelligent analysis
avg_pace ️
Workload Management
SLA predictions
Business SLA Prediction
Predict and prevent SLA breaches proactively
settings ️
ERPOps
SAP integration
IDoc Management for SAP
Automate SAP IDoc error resolution end-to-end
devices ️
Digital Workspace
Employee ops
Platform
ignio™ Platform
SaaS-based autonomous operations platform combining observability and AIOps to solve enterprise challenges.
Platform Overview →
AI Agents
auto_awesome
AI Agents
ignio AI Agents for autonomous enterprise
AI Agent for IT Event Management
AI Agent for Incident Resolution
AI Agent for Cloud Cost Optimization
AI Agent for Proactive Problem Management
AI Agent for Business SLA Predictions
AI Agent for Patch Planning
AI Agent for Service Desk Management
AI Agent for IDoc Management
IDC MarketScape 2026

Digitate Named a Leader in AIOps — Worldwide

🏆
An IDC MarketScape Leader Worldwide 2026

Discover why IDC recognized Digitate as a Leader in AIOps. Get the full analyst report and see how ignio™ delivers unified observability & autonomous operations.

Download Report →

Industries

Industries
account_balance
BFSI
BFSI AI Operations
shopping_bag_speed ️
Retail
Supply chain intelligence
travel
Travel & Hospitality
Enhance travel and hospitality
health_metrics
Healthcare & Life Sciences
Intelligent health ops
grocery
Consumer Packaged Goods
Drive smarter CPG value chains
manufacturing
Manufacturing
Quality and compliance management

Digitate Named a G2 Leader in Enterprise Grid® Report for AIOps Platforms

Resources

Resources
analytics
Analyst Reports
Discover top industry analysts report
live_tv
Webinars & Events
On-demand sessions
podcasts
Podcasts
Explore our upcoming and recorded podcast
finance
ROI
Forrester Total Economic Impact™ study
donut_small
Infographics
Discover the capabilities of ignio™’s AI solutions
rss_feed
Blogs
Insights & thought leadership
file_copy
Case Studies
Customer success stories
article
White Papers and POV
Research & analysis
book_2
e-Books
eBooks provide insights into intelligent automation
menu_book ️
Reference Guides
Guides cover AIOps and SAP automation

Agentic AI and the Future of Enterprise IT

Explore more

Support

Support & Services
support_agent
Services and Support
Discover Digitate Service
menu_book ️
Documentation
Product & developer guides
diversity_2
Community
Connect, Share, & Exchange
request_quote
Pricing
ignio capability based pricing
security ️
Trust Center
Digitate policies on security, privacy, and licensing
Agreements
Global Compliance
Security and Privacy

Digitate Delivers Unmatched Value By Streamlining ITOps

Explore more

Company

Company
globe_asia
Leadership
Our story & meet the executive team
newspaper
Newsroom & Press
Announcements & media
school
Academy
Evolve your skills and get certified
contact_mail
Contact Us
Get in touch or request a demo
handshake ️
Partners
Alliances & ecosystem
Channel Partner
Technology Partner
Integration
Marketplace

Digitate Recognized as Solutions Partner from Microsoft

Explore more

Search
Request a Demo
Contact Us
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform1

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo