Skip to content
IDC MarketScape · Worldwide AIOps 2026 - Digitate Named a Leader in AIOpsDOWNLOAD NOW
Webinar: ACI worldwide showing operational resilience for digital paymentsWATCH NOW
Reimagining IT Operations: The Role of AI Agents in Modern IT Teams WATCH NOW
Enterprise AI & Automation Software Solutions - Digitate
Main Menu
  • Products
      What we solve

      Digitate’s SaaS AIOps empowers organizations to transform their operations with intelligence, insights, and actions.​

      Platform Overview
      ignio Products

      AIOps

      • Observe
      • Cloud Cost Optimization
      • Business Health Monitoring
      • IT Event Management

      Workload Management

      • Business SLA Prediction

      ERPOps

      • IDoc Management for SAP

      Digital Workspace

      Cognitive Procurement

      Assurance

      Platform

      ignioâ„¢ Platform

      ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

      Agents

      AI Agents

      ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

      • AI Agent for IT Event Management
      • AI Agent for Incident Resolution
      • AI Agent for Cloud Cost Optimization
      • AI Agent for Proactive Problem Management
      • AI Agent for Business SLA Predictions
  • Industries
      Industries?

      Explore purpose-built solutions for your industry’s evolving challenges

      View all Industries
      Industries

      BFSI

      AI-powered operations and automation for resilient, efficient banking and financial services.

      Travel & Hospitality

      Enhance travel and hospitality performance with AI, improving service quality and operational resilience

      Retail

      Transform retail operations with AI, automation, and insights for seamless customer experiences

      Consumer Packaged Goods

      Drive smarter CPG value chains with AI-powered automation and real-time consumer insights

      Healthcare & Life Sciences

      Drive resilient life sciences operations with automation, analytics, and regulatory-ready insights

  • Resources
      Looking for something?

      Discover how we empower customer success and explore our latest eBooks, white papers, blogs, and more.

      Blogs
      Podcasts
      Customers Success
      IDC MarketScape Report
      Resources

      Analyst Reports

      Discover what top industry analysts have to say about Digitate​

      ROI

      Get insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

      Webinars & Events

      Explore our upcoming and recorded webinars & events

      Infographics

      Discover the capabilities of ignio™’s AI solutions

      Blogs

      Explore insights on intelligent automation from Digitate experts

      Podcasts

      Explore our upcoming and recorded podcast

      e-Books

      Digitate ignioâ„¢ eBooks provide insights into intelligent automation

      Case Studies

      Learn how businesses overcame key AI-driven automation issues

      Reference Guides

      Guides cover AIOps and SAP automation examples, use cases, criteria

      White Papers and POV

      A library of in-depth insights and actionable strategies

  • Support
      Looking for Support?

      Access your instances, manage tasks and explore self-service help all in one place.

      Security and Privacy
      Global Compliance
      Agreements
      Support

      Service and Support

      Discover what top industry analysts have to say about Digitate​

      Community

      Connect with other customers to share tips, exchange resources

      Pricing

      Every ignio capability is priced on a usage metric tightly correlated to the value it delivers

      Trust Center

      Digitate policies on security, privacy, and licensing

      Documentation

      Find answers to your technical questions and learn how to use Digitate products

  • Company

      Who we are​

      At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

      Integration
      Channel Partner
      Technology Partner
      Azure Marketplace
      Company

      Leadership

      We’re committed to helping enterprise companies realize autonomous operations

      Academy

      Evolve your skills and get certified

      Newsroom

      Explore the latest news and information about Digitate

      Contact Us

      Get in touch or request a demo

      Partners

      Grow your business with our Elevate Partner Program

Request a Demo
Request a Demo
Enterprise AI & Automation Software Solutions - Digitate
BLOG

Ignioâ„¢ Predicts Batch Operations! By The Way, It Also Predicted A Marathon!

By Satya Samudrala
  • Thought leadership
🕒 5 min read
Table of Contents
Recent Blogs

Why Modern Enterprises Still Get Blindsided And How Business Process Observability Changes That

May 31, 2026

Why Autonomous IT Is Becoming Essential for the Modern Industry

May 28, 2026

Autonomous IT for Life Sciences: From Downtime to Compliance-Ready Resilience

May 19, 2026

Digitate is Positioned as a Leader in the IDC MarketScape: Worldwide AIOps 2026 Vendor Assessment

April 28, 2026

Why Enterprise AI Demands More Than Just Automation

April 22, 2026

The Shift Toward Autonomous Enterprises

April 16, 2026

If we tell you that Artificial Intelligence can predict the winner of a Marathon even before it finished, would you believe it? Maybe now your guess might be as good as anyone else’s, but by the time you finish reading this, you will believe it that it can happen and it has happened. ignioTM has predicted the leaderboard of the one of leading Marathon globally, halfway into the event. Though that Marathon is cancelled in its glorious 50th year, this year due to Covid-190; Not a bad day’s work for an AI right? But how did we end up here? Let’s rewind a bit, back to 2018.

Marathons are one of the high visibility events in the world. With TCS and Tata group being sponsors of the top marathon events in the world, this gave us at ignio a large stage to run the experiment. We chose A leading Marathon event for a proof of concept because of its sheer event size. The 2018 edition of saw more than 50,000 runners and a million followers. We did a proof-of-concept for this marathon and correctly predicted the leader-board half way before the finish with less than 40 seconds error.

Figure 1 – ignio –a product designed for enterprise IT used to predict marathons

Challenges

Our biggest challenge was to apply ignio in a completely new domain (marathons) for us. We had to abstract the problem of predicting marathons to the right level to draw parallels between the prediction of a runner’s finish time and predicting the response time of a URL / or the read time of a disk / or the execution time of a business process! Another challenge was to capture and model various factors that influence a runner’s finish time, such as temperature, terrain, and humidity thus making prediction a complex multi-variate problem.

A challenge that was unique to marathon prediction was the small-data problem. A marathon event is held once a year, hence relevant history available for a runner is only of the past five to seven years, which translates to five to seven data points per runner! Another unique challenge was to predict the first-time runners with no history at all!

Key Idea

Our break-through moment in this challenge was when we could draw parallels between predicting the finish time of a marathon runner and the execution time of a batch process!

ignioTM AI.WorkloadManagement has the ability to predict batch process, adapt its predictions with real-time progress, and generate ahead-of-time notifications of SLA targets. By modeling a marathon runner as a batch process, we were able to leverage the entire product functionality of real-time batch predictions to predict a marathon runner!

We modeled a marathon run as a batch process as follows:

  • A batch process is modeled as complex sequence of batch jobs.

We mapped each runner as a batch process and each mile as a batch job. Thus, each runner was modeled as a batch process with a linear sequence of 26 batch jobs. 26 jobs correspond to 26 miles of the marathon.

  • Execution time of each batch job is predicted based on a multi-variate prediction algorithm, which considers historical trends and patterns and variables such as business workload, CPU utilization, and so on.

The same multi-variate prediction algorithm was used to predict the run time of each mile of each runner. The algorithms considered trend and patterns in historical runs as well as environmental variables of that mile such as temperature, elevation, and humidity.

  • The predictions of a batch process were adapted in real-time based on the feeds of success, failures, and delays of batch jobs.

We received real-time feeds about the runner’s run time as well as changes in elevation, temperature, and humidity. These feeds were used to adapt the predictions in real-time.

Figure 2: ignio collects feeds of enironment and runner’s progress to predict the runner’s finish time in real-time

First Proof of Concept

Earlier, we had collaborated with the Parent organization of Marathon event for our first proof of concept. They organizes various high-profile marathons round the year. Marathon organizers provided us the historical data of past 10 years of runs of 61 elite runners from four running categories – pro men, pro women, push rim men, push rim women. We used this data to create prediction models.

Furthermore, during the live event of the Marathon, we also received real-time feeds of the runners’ progress which was used to adapt the predictions in real-time. ignio was predicting the runner’s leaderboard in real-time and publishing its predictions on a WhatsApp group.

ignio correctly predicted the finishing order of runners of the 2018 Marathon at the half-way point in the race with a prediction error of 36 seconds!

Way Forward

The 2018 Marathon was just one event. We can replicate these results. to not only predict results, but also for many decision-making instances in IT operations and business operations. It is only a matter of time that the world witnesses the true value of AI and ignio.

Author

Satya Samudrala

Data Analyst | ignioâ„¢AI.WorkloadManagement | Digitate

Get started with Digitate

Demo

Contact Us

Become a Partner

Contacts

Head Office

3975 Freedom Circle
10th Floor, Suite #1000
Santa Clara, CA 95054

X-twitter Linkedin Youtube Facebook Instagram
Company
  • About Digitate
  • Partner With Us
  • Newsroom
  • Blogs
  • Contact Us
Googke-Play-Store
Support
  • Data Privacy Policy
  • Website Use Terms
  • Cookie Policy Notice
  • Trust Center
  • Services and Support
  • Cookies Settings
  • California Notice At Collection
Apple-Store
Stay Connected
© Tata Consultancy Services Limited, 2025. All rights reserved
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignioâ„¢ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Looking for something?

Discover how we empower customer success and explore our latest eBooks, white papers, blogs, and more.

Blogs
Podcasts
Customers Success
IDC MarketScape Report
Resources

Analyst Reports

Discover what top industry analysts have to say about Digitate​

ROI

Get insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

Webinars & Events

Explore our upcoming and recorded webinars & events

Infographics

Discover the capabilities of ignio™’s AI solutions

Blogs

Explore insights on intelligent automation from Digitate experts

Podcasts

Explore our upcoming and recorded podcast

e-Books

Digitate ignioâ„¢ eBooks provide insights into intelligent automation

Case Studies

Learn how businesses overcame key AI-driven automation issues

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, criteria

White Papers and POV

A library of in-depth insights and actionable strategies

Support

Looking for Support?

Access your instances, manage tasks and explore self-service help all in one place.

Security and Privacy
Global Compliance
Agreements
Support

Service and Support

Discover what top industry analysts have to say about Digitate​

Community

Connect with other customers to share tips, exchange resources

Pricing

Every ignio capability is priced on a usage metric tightly correlated to the value it delivers

Trust Center

Digitate policies on security, privacy, and licensing

Documentation

Find answers to your technical questions and learn how to use Digitate products

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Search
Request a Demo
Contact Us
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignioâ„¢ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignioâ„¢ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform1

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignioâ„¢ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impactâ„¢ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignioâ„¢ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo