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      IDC MarketScape 2026

      Digitate Named a Leader in AIOps — Worldwide

      🏆
      An IDC MarketScape Leader Worldwide 2026

      Discover why IDC recognized Digitate as a Leader in AIOps. Get the full analyst report and see how ignio™ delivers unified observability & autonomous operations.

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Digitate Data Privacy Policy

TCS的隐私通知

您已经获得TCS针对东盟、中国大陆、香港、韩国和台湾的隐私附录文件。请点击此处返回TCS的一般隐私通知。

1. 中国大陆(“PRC”或“中国”)的居民或数据主体

当我们收集、存储、使用、处理、转移、提供、披露或删除(为执行中国隐私附录文件之目的,统称为“处理”)您的个人信息时,我们应遵循中国《个人信息保护法》(“PIPL”)和其他相关法律法规的原则和规范。下文是适用于您作为中国境内居民或数据主体的附加具体规定。

个人信息的跨境转移

如因任何业务需求或任何其他需要,我们有必要向中国境外的接收方提供您的个人信息,我们会将境外接收方的名称/姓名和联系信息、处理目的和方法、所涉的个人信息类型以及您根据PIPL针对境外接收方行使权利的方法告知予您。

在境外接收方对您的个人信息进行处理时,我们将采取必要的措施确保其符合PIPL规定的个人信息保护标准。

除非获得中国有关当局的批准,否则我们不会将储存在中国境内的任何您的个人信息提供给外国司法或执法机构。

同意

欧盟《通用数据保护条例》项下的合法权益可能不适用于中国。我们将按照PIPL和其他相关法律规定获得对于处理您的个人信息的同意。

如果我们的处理目的或方法或所处理的个人信息类型有任何变更,我们将再次征得您的同意。

对于以下数据的处理,我们将分别征得您的同意:

处理敏感个人信息;

利用个人信息进行自动化决策;

委托处理个人信息、向其他个人信息处理者提供个人信息;

将我们处理的个人信息进行披露;或

向境外提供个人信息。

个人信息保护影响评估

在执行下述任何活动之前,我们将开展个人信息保护影响评估,同时记录处理情况。个人信息保护影响评估报告和处理情况记录将留存至少3年:

处理敏感个人信息;

利用个人信息进行自动化决策;

委托处理个人信息、向其他个人信息处理者提供个人信息、公开个人信息;

向境外提供个人信息;或

其他对个人权益有重大影响的个人信息处理活动。

您享有的权利

个人信息更改

您必须确保我们掌握的关于您的个人信息是准确的、最新的,这一点至关重要。在我们有关联的期间,如果您的个人信息有所更改,请及时告知我们。

您享有的与个人信息相关的权利

在某些情况下,您可以依法享有下述权利:

知情和决定权。就个人信息的处理,您有知情权和决定权,同时有权限制或拒绝他人处理您的个人信息,中国相关法律和法规另有规定的除外。

查阅和复制的权利。您有权从我们这里查阅或复制您的个人信息,中国相关法律和法规另有规定的除外。

转移权。在您提出将您的个人信息向您指定的个人信息处理者转移时,我们将向您提供转移的途径,前提是满足中国网信部门规定的条件。

更正和完善的权利。如果您发现您的个人信息不正确或不完整,您有权要求我们更正您的个人信息,或对其进行完善。

删除的权利。在PIPL规定的情况下,我们将删除您的个人信息。如果我们未能删除,您有权按照法律规定的情形要求我们删除。

但是,如果中国相关法律和法规规定的保存期限未到期,或技术上难以删除个人信息,我们将停止处理个人信息,除非是为了储存信息和采取任何必须的安全措施保护信息安全。

要求解释的权利。您有权要求我们解释个人信息的处理规则。

撤回同意的权利。即使您之前同意处理个人信息,之后您也有权撤回此等同意。我们将针对您的撤回申请提供一种简便的方式。您撤回此等同意不应影响之前在您同意的基础上已经执行的个人信息处理的有效性。

我们建立了一个易于操作的机制,方便接收您关于行使上述权利的要求。如果您行使权利的要求无实际可行性,我们也会向您解释原因。

隐私声明问询和投诉

我们在中国指派了数据保护官(DPO)来负责监管TCS合规执行PIPL、其他适用的数据保护法、隐私通知和本附录的规定。如果您想行使上述与个人信息相关的任何权利,或如果您对我们的隐私通知或我们处理您个人信息的方式有任何疑问或投诉,请联系我们,联系方式:dpo.china@tcs.com

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© Tata Consultancy Services Limited, 2026. All rights reserved
Products

ignio Products
network_intel_node
AIOps
Observe & resolve
IT Event Management
Resolve events & incident management at scale
Cloud Cost Optimization
Reduce cloud spend with intelligent analysis
Business Health Monitoring
Real-time business KPI tracking & alerting
Observe
Full-stack observability & anomaly detection
avg_pace ️
Workload Management
SLA predictions
Business SLA Prediction
Predict and prevent SLA breaches proactively
settings ️
ERPOps
SAP integration
IDoc Management for SAP
Automate SAP IDoc error resolution end-to-end
devices ️
Digital Workspace
Employee ops
Platform
ignio™ Platform
SaaS-based autonomous operations platform combining observability and AIOps to solve enterprise challenges.
Platform Overview →
AI Agents
auto_awesome
AI Agents
ignio AI Agents for autonomous enterprise
AI Agent for IT Event Management
AI Agent for Incident Resolution
AI Agent for Cloud Cost Optimization
AI Agent for Proactive Problem Management
AI Agent for Business SLA Predictions
IDC MarketScape 2026

Digitate Named a Leader in AIOps — Worldwide

🏆
An IDC MarketScape Leader Worldwide 2026

Discover why IDC recognized Digitate as a Leader in AIOps. Get the full analyst report and see how ignio™ delivers unified observability & autonomous operations.

Download Report →

Industries

Industries
account_balance
BFSI
BFSI AI Operations
shopping_bag_speed ️
Retail
Supply chain intelligence
travel
Travel & Hospitality
Enhance travel and hospitality
health_metrics
Healthcare & Life Sciences
Intelligent health ops
grocery
Consumer Packaged Goods
Drive smarter CPG value chains
manufacturing
Manufacturing
Quality and compliance management

Digitate Named a G2 Leader in Enterprise Grid® Report for AIOps Platforms

Resources

Resources
analytics
Analyst Reports
Discover top industry analysts report
live_tv
Webinars & Events
On-demand sessions
podcasts
Podcasts
Explore our upcoming and recorded podcast
finance
ROI
Forrester Total Economic Impact™ study
donut_small
Infographics
Discover the capabilities of ignio™’s AI solutions
rss_feed
Blogs
Insights & thought leadership
file_copy
Case Studies
Customer success stories
article
White Papers and POV
Research & analysis
book_2
e-Books
eBooks provide insights into intelligent automation
menu_book ️
Reference Guides
Guides cover AIOps and SAP automation

Agentic AI and the Future of Enterprise IT

Explore more

Support

Support & Services
support_agent
Services and Support
Discover Digitate Service
menu_book ️
Documentation
Product & developer guides
diversity_2
Community
Connect, Share, & Exchange
request_quote
Pricing
ignio capability based pricing
security ️
Trust Center
Digitate policies on security, privacy, and licensing
Agreements
Global Compliance
Security and Privacy

Digitate Delivers Unmatched Value By Streamlining ITOps

Explore more

Company

Company
globe_asia
Leadership
Our story & meet the executive team
newspaper
Newsroom & Press
Announcements & media
school
Academy
Evolve your skills and get certified
contact_mail
Contact Us
Get in touch or request a demo
handshake ️
Partners
Alliances & ecosystem
Channel Partner
Technology Partner
Integration
Marketplace

Digitate Recognized as Solutions Partner from Microsoft

Explore more

Search
Request a Demo
Contact Us
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform1

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo