Skip to content
IDC MarketScape · Worldwide AIOps 2026 - Digitate Named a Leader in AIOpsDOWNLOAD NOW
Webinar: ACI worldwide showing operational resilience for digital paymentsWATCH NOW
Reimagining IT Operations: The Role of AI Agents in Modern IT Teams WATCH NOW
Enterprise AI & Automation Software Solutions - Digitate
Main Menu
  • Products
      What we solve

      Digitate’s SaaS AIOps empowers organizations to transform their operations with intelligence, insights, and actions.​

      Platform Overview
      ignio Products

      AIOps

      • Observe
      • Cloud Cost Optimization
      • Business Health Monitoring
      • IT Event Management

      Workload Management

      • Business SLA Prediction

      ERPOps

      • IDoc Management for SAP

      Digital Workspace

      Cognitive Procurement

      Assurance

      Platform

      ignio™ Platform

      ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

      Agents

      AI Agents

      ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

      • AI Agent for IT Event Management
      • AI Agent for Incident Resolution
      • AI Agent for Cloud Cost Optimization
      • AI Agent for Proactive Problem Management
      • AI Agent for Business SLA Predictions
  • Industries
      Industries?

      Explore purpose-built solutions for your industry’s evolving challenges

      View all Industries
      Industries

      BFSI

      AI-powered operations and automation for resilient, efficient banking and financial services.

      Travel & Hospitality

      Enhance travel and hospitality performance with AI, improving service quality and operational resilience

      Retail

      Transform retail operations with AI, automation, and insights for seamless customer experiences

      Consumer Packaged Goods

      Drive smarter CPG value chains with AI-powered automation and real-time consumer insights

      Healthcare & Life Sciences

      Drive resilient life sciences operations with automation, analytics, and regulatory-ready insights

  • Resources
      Looking for something?

      Discover how we empower customer success and explore our latest eBooks, white papers, blogs, and more.

      Blogs
      Podcasts
      Customers Success
      IDC MarketScape Report
      Resources

      Analyst Reports

      Discover what top industry analysts have to say about Digitate​

      ROI

      Get insights from the Forrester Total Economic Impact™ study on Digitate ignio

      Webinars & Events

      Explore our upcoming and recorded webinars & events

      Infographics

      Discover the capabilities of ignio™’s AI solutions

      Blogs

      Explore insights on intelligent automation from Digitate experts

      Podcasts

      Explore our upcoming and recorded podcast

      e-Books

      Digitate ignio™ eBooks provide insights into intelligent automation

      Case Studies

      Learn how businesses overcame key AI-driven automation issues

      Reference Guides

      Guides cover AIOps and SAP automation examples, use cases, criteria

      White Papers and POV

      A library of in-depth insights and actionable strategies

  • Support
      Looking for Support?

      Access your instances, manage tasks and explore self-service help all in one place.

      Security and Privacy
      Global Compliance
      Agreements
      Support

      Service and Support

      Discover what top industry analysts have to say about Digitate​

      Community

      Connect with other customers to share tips, exchange resources

      Pricing

      Every ignio capability is priced on a usage metric tightly correlated to the value it delivers

      Trust Center

      Digitate policies on security, privacy, and licensing

      Documentation

      Find answers to your technical questions and learn how to use Digitate products

  • Company

      Who we are​

      At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

      Integration
      Channel Partner
      Technology Partner
      Azure Marketplace
      Company

      Leadership

      We’re committed to helping enterprise companies realize autonomous operations

      Academy

      Evolve your skills and get certified

      Newsroom

      Explore the latest news and information about Digitate

      Contact Us

      Get in touch or request a demo

      Partners

      Grow your business with our Elevate Partner Program

Request a Demo
Request a Demo
Enterprise AI & Automation Software Solutions - Digitate

Data Privacy Notice China Mandarin

Digitate Data Privacy Notice.

TCS的隐私通知

您已经获得TCS针对东盟、中国大陆、香港、韩国和台湾的隐私附录文件。请点击此处返回TCS的一般隐私通知。

1. 中国大陆(“PRC”或“中国”)的居民或数据主体

当我们收集、存储、使用、处理、转移、提供、披露或删除(为执行中国隐私附录文件之目的,统称为“处理”)您的个人信息时,我们应遵循中国《个人信息保护法》(“PIPL”)和其他相关法律法规的原则和规范。下文是适用于您作为中国境内居民或数据主体的附加具体规定。

个人信息的跨境转移

如因任何业务需求或任何其他需要,我们有必要向中国境外的接收方提供您的个人信息,我们会将境外接收方的名称/姓名和联系信息、处理目的和方法、所涉的个人信息类型以及您根据PIPL针对境外接收方行使权利的方法告知予您。

在境外接收方对您的个人信息进行处理时,我们将采取必要的措施确保其符合PIPL规定的个人信息保护标准。

除非获得中国有关当局的批准,否则我们不会将储存在中国境内的任何您的个人信息提供给外国司法或执法机构。

同意

欧盟《通用数据保护条例》项下的合法权益可能不适用于中国。我们将按照PIPL和其他相关法律规定获得对于处理您的个人信息的同意。

如果我们的处理目的或方法或所处理的个人信息类型有任何变更,我们将再次征得您的同意。

对于以下数据的处理,我们将分别征得您的同意:

处理敏感个人信息;

利用个人信息进行自动化决策;

委托处理个人信息、向其他个人信息处理者提供个人信息;

将我们处理的个人信息进行披露;或

向境外提供个人信息。

个人信息保护影响评估

在执行下述任何活动之前,我们将开展个人信息保护影响评估,同时记录处理情况。个人信息保护影响评估报告和处理情况记录将留存至少3年:

处理敏感个人信息;

利用个人信息进行自动化决策;

委托处理个人信息、向其他个人信息处理者提供个人信息、公开个人信息;

向境外提供个人信息;或

其他对个人权益有重大影响的个人信息处理活动。

您享有的权利

个人信息更改

您必须确保我们掌握的关于您的个人信息是准确的、最新的,这一点至关重要。在我们有关联的期间,如果您的个人信息有所更改,请及时告知我们。

您享有的与个人信息相关的权利

在某些情况下,您可以依法享有下述权利:

知情和决定权。就个人信息的处理,您有知情权和决定权,同时有权限制或拒绝他人处理您的个人信息,中国相关法律和法规另有规定的除外。

查阅和复制的权利。您有权从我们这里查阅或复制您的个人信息,中国相关法律和法规另有规定的除外。

转移权。在您提出将您的个人信息向您指定的个人信息处理者转移时,我们将向您提供转移的途径,前提是满足中国网信部门规定的条件。

更正和完善的权利。如果您发现您的个人信息不正确或不完整,您有权要求我们更正您的个人信息,或对其进行完善。

删除的权利。在PIPL规定的情况下,我们将删除您的个人信息。如果我们未能删除,您有权按照法律规定的情形要求我们删除。

但是,如果中国相关法律和法规规定的保存期限未到期,或技术上难以删除个人信息,我们将停止处理个人信息,除非是为了储存信息和采取任何必须的安全措施保护信息安全。

要求解释的权利。您有权要求我们解释个人信息的处理规则。

撤回同意的权利。即使您之前同意处理个人信息,之后您也有权撤回此等同意。我们将针对您的撤回申请提供一种简便的方式。您撤回此等同意不应影响之前在您同意的基础上已经执行的个人信息处理的有效性。

我们建立了一个易于操作的机制,方便接收您关于行使上述权利的要求。如果您行使权利的要求无实际可行性,我们也会向您解释原因。

隐私声明问询和投诉

我们在中国指派了数据保护官(DPO)来负责监管TCS合规执行PIPL、其他适用的数据保护法、隐私通知和本附录的规定。如果您想行使上述与个人信息相关的任何权利,或如果您对我们的隐私通知或我们处理您个人信息的方式有任何疑问或投诉,请联系我们,联系方式:dpo.china@tcs.com

Contacts

Head Office

3975 Freedom Circle
10th Floor, Suite #1000
Santa Clara, CA 95054

X-twitter Linkedin Youtube Facebook Instagram
Company
  • About Digitate
  • Partner With Us
  • Newsroom
  • Blogs
  • Contact Us
Googke-Play-Store
Support
  • Data Privacy Policy
  • Website Use Terms
  • Cookie Policy Notice
  • Trust Center
  • Services and Support
  • Cookies Settings
  • California Notice At Collection
Apple-Store
Stay Connected
© Tata Consultancy Services Limited, 2022. All rights reserved
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Looking for something?

Discover how we empower customer success and explore our latest eBooks, white papers, blogs, and more.

Blogs
Podcasts
Customers Success
IDC MarketScape Report
Resources

Analyst Reports

Discover what top industry analysts have to say about Digitate​

ROI

Get insights from the Forrester Total Economic Impact™ study on Digitate ignio

Webinars & Events

Explore our upcoming and recorded webinars & events

Infographics

Discover the capabilities of ignio™’s AI solutions

Blogs

Explore insights on intelligent automation from Digitate experts

Podcasts

Explore our upcoming and recorded podcast

e-Books

Digitate ignio™ eBooks provide insights into intelligent automation

Case Studies

Learn how businesses overcame key AI-driven automation issues

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, criteria

White Papers and POV

A library of in-depth insights and actionable strategies

Support

Looking for Support?

Access your instances, manage tasks and explore self-service help all in one place.

Security and Privacy
Global Compliance
Agreements
Support

Service and Support

Discover what top industry analysts have to say about Digitate​

Community

Connect with other customers to share tips, exchange resources

Pricing

Every ignio capability is priced on a usage metric tightly correlated to the value it delivers

Trust Center

Digitate policies on security, privacy, and licensing

Documentation

Find answers to your technical questions and learn how to use Digitate products

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Search
Request a Demo
Contact Us
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform1

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo