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      Digitate Named a Leader in AIOps — Worldwide

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Data Privacy Notice Qatar

Digitate Data Privacy Policy

You have reached the TCS privacy addendum for Qatar. To go back to the general TCS privacy notice, please click here. 

For natural persons (data subjects) in QATAR, when we collect and use personal data (information) about you, we may be subject to the Law No. (13) of 2016 on Protecting Personal Data Privacy (“PPDP”) and responsible as a ‘data controller’ for such personal data. Below you will find the additional specific provisions applicable to you in Qatar; including your rights to your data as it may be processed by TCS. 

How we will use your personal data –

Where the PPDP is applicable to TCS, we are only permitted to process your personal data on the basis of certain legal requirements which are outlined in the applicable legislation. As such, you will find below the valid legal bases which permits us to process your personal data for the fulfilment of one of the below purposes (which are outlined more specifically above in our general notice).  

1.     To ensure access to our website and online services 

Under the PPDP, the lawful basis for this processing is our legitimate interest in enabling and improving our website and online services, or consent, where requested and obtained. 

2.     To answer your queries, support and contact requests  

Under the PPDP, the lawful basis for this processing may be for the performance of a contract with you or to take steps at your request before entering into a contract with you, or for our legitimate interests in behaving as a responsible organization in dealing with these matters, or consent, where requested and obtained. 

3.     Subscriptions to our promotional communications  

Under the PPDP, the lawful basis for this processing is the consent, where requested and obtained. 

4.     To administer events and associated activities  

Under the PPDP, the lawful basis for this processing is our legitimate interest in organizing and running such events, or consent, where requested and obtained. 

5.     To manage, administer and fulfil the obligations under contracts, and regulations 

Under the PPDP, and depending on the processing activity, the lawful bases for this processing may be for the performance of a contract with you or to take steps at your request before entering into a contract with you, our legitimate interest in providing services to your company or employer, or legal obligation. 

6.     To promote TCS brand, products, initiatives, and values with marketing communications 

Under the PPDP, the lawful basis for this processing is TCS’ legitimate interests in promoting its brand, products, initiatives and values, or consent, where requested and obtained. 

Transferring Qatar Data Subject information outside the Qatar

We may transfer the personal data we collect about you to one of more countries outside Qatar, including India, in order to perform one of the activities listed above (see “How we will use information about you”). Where there isn’t an adequacy decision by the Qatar authorities in respect of those countries – meaning that these are not deemed to provide an adequate level of protection for your personal data – we have put in place the appropriate measures to ensure that your personal data will be secure. These measures include Data Transfer Agreements. If you require further information about these protective measures, you can request it from our Data Protection Officers (see contacts below). 

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. 

Your rights in connection with personal data 

Under certain circumstances, by law you have the following rights: 

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you. 
  • Request for correction. This enables you to request for correction the personal data that we hold about you. You can ask us to update any incomplete, inaccurate, or out of date information we hold about you, to be corrected. 
  • Request to omission/erasure. This enables you to ask us, in certain situations, to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below). 
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes. 
  • Right to withdraw consent. In the limited circumstances where you may have provided your consent to the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our Data Protection Officer (see contacts below). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legal basis for doing so. 
  • Right to complain to the relevant data protection authority. This enables you the right to file a complaint if you consider that the processing of your personal data infringes PPDP. Qatar Competent Authority is the regulatory and enforcing authority responsible for the protection of the privacy of individuals and for information held in digital database. 

If you are Qatar resident and want to exercise a data subject right in connection to your personal data, please contact our Data Protection Officer for the Qatar (see contacts below). 

What we may need from you

If you exercise one of the above rights, we may need to request specific information from you to help us confirm your identity and that you are entitled to make such a request. This is to ensure that personal data is not disclosed to any person who has no right to receive it. 

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance of TCS with applicable data protection laws and with this privacy notice. If you have any questions about this privacy notice or how we handle your personal data, please contact: 

Data Protection Officer for Qatar 

Email – mea.privacy@tcs.com 

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© Tata Consultancy Services Limited, 2026. All rights reserved
Products

ignio Products
network_intel_node
AIOps
Observe & resolve
IT Event Management
Resolve events & incident management at scale
Cloud Cost Optimization
Reduce cloud spend with intelligent analysis
Business Health Monitoring
Real-time business KPI tracking & alerting
Observe
Full-stack observability & anomaly detection
avg_pace ️
Workload Management
SLA predictions
Business SLA Prediction
Predict and prevent SLA breaches proactively
settings ️
ERPOps
SAP integration
IDoc Management for SAP
Automate SAP IDoc error resolution end-to-end
devices ️
Digital Workspace
Employee ops
Platform
ignio™ Platform
SaaS-based autonomous operations platform combining observability and AIOps to solve enterprise challenges.
Platform Overview →
AI Agents
auto_awesome
AI Agents
ignio AI Agents for autonomous enterprise
AI Agent for IT Event Management
AI Agent for Incident Resolution
AI Agent for Cloud Cost Optimization
AI Agent for Proactive Problem Management
AI Agent for Business SLA Predictions
IDC MarketScape 2026

Digitate Named a Leader in AIOps — Worldwide

🏆
An IDC MarketScape Leader Worldwide 2026

Discover why IDC recognized Digitate as a Leader in AIOps. Get the full analyst report and see how ignio™ delivers unified observability & autonomous operations.

Download Report →

Industries

Industries
account_balance
BFSI
BFSI AI Operations
shopping_bag_speed ️
Retail
Supply chain intelligence
travel
Travel & Hospitality
Enhance travel and hospitality
health_metrics
Healthcare & Life Sciences
Intelligent health ops
grocery
Consumer Packaged Goods
Drive smarter CPG value chains
manufacturing
Manufacturing
Quality and compliance management

Digitate Named a G2 Leader in Enterprise Grid® Report for AIOps Platforms

Resources

Resources
analytics
Analyst Reports
Discover top industry analysts report
live_tv
Webinars & Events
On-demand sessions
podcasts
Podcasts
Explore our upcoming and recorded podcast
finance
ROI
Forrester Total Economic Impact™ study
donut_small
Infographics
Discover the capabilities of ignio™’s AI solutions
rss_feed
Blogs
Insights & thought leadership
file_copy
Case Studies
Customer success stories
article
White Papers and POV
Research & analysis
book_2
e-Books
eBooks provide insights into intelligent automation
menu_book ️
Reference Guides
Guides cover AIOps and SAP automation

Agentic AI and the Future of Enterprise IT

Explore more

Support

Support & Services
support_agent
Services and Support
Discover Digitate Service
menu_book ️
Documentation
Product & developer guides
diversity_2
Community
Connect, Share, & Exchange
request_quote
Pricing
ignio capability based pricing
security ️
Trust Center
Digitate policies on security, privacy, and licensing
Agreements
Global Compliance
Security and Privacy

Digitate Delivers Unmatched Value By Streamlining ITOps

Explore more

Company

Company
globe_asia
Leadership
Our story & meet the executive team
newspaper
Newsroom & Press
Announcements & media
school
Academy
Evolve your skills and get certified
contact_mail
Contact Us
Get in touch or request a demo
handshake ️
Partners
Alliances & ecosystem
Channel Partner
Technology Partner
Integration
Marketplace

Digitate Recognized as Solutions Partner from Microsoft

Explore more

Search
Request a Demo
Contact Us
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

What we solve

Digitate’s empowers organizations to transform their operations with intelligence, insights, and actions.​

Platform Overview
Products

ignio AIOps

Redefining IT operations with AI and automation

  • ignio Observe
  • Cloud Visibility and Cost Optimization
  • Business Health Monitoring
  • IT Event Management

ignio AI.Workload Management

Enabling predictable, Agile and Silent batch operations in a closed-loop solution

  • Business SLA Prediction

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

  • IDoc Management for SAP

ignio AI.Digital Workspace

Autonomously detect, triage and remediate endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Platform1

What we do

Digitate helps enterprises improve the resilience and agility of their IT and business operations with our SaaS–based platform.

Platform Overview
Platform

ignio™ Platform

ignio™, Digitate’s SaaS-based platform for autonomous operations, combines observability and AIOps capabilities to solve operational challenges

Industries

Autonomous IT Solutions for the Modern Industry

  • BFSI
  • Retail
  • Healthcare & Life Sciences
  • Travel & Hospitality
  • Consumer Packaged Goods

AI Agents

ignio’s AI agents, with their ability to perceive, reason, act, and learn deliver measurable business value and transform IT operations.​

  • AI Agent for IT Event Management
  • AI Agent for Incident Resolution
  • AI Agent for Cloud Cost Optimization
  • AI Agent for Proactive Problem Management
  • AI Agent for Business SLA Predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Who we are

At Digitate, we’re committed to helping enterprise companies, realize autonomous operations.

Integration
Channel Partner
Technology Partner
Azure Marketplace
Company

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the latest news and information about Digitate

Partners

Grow your business with our Elevate Partner program

Academy

Evolve your skills and get certified

Contact Us

Get in touch or request a demo

Request a Demo