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Press Release

Digitate ignio™ AIOps Awarded Significant Industry Accolades

Digitate ignio recognized for powerful AI capabilities and ability to improve operational efficiency across the enterprise.

SANTA CLARA, Calif. – March 23, 2023 – Digitate, a leading provider of SaaS-based autonomous enterprise software for IT and business operations, today announced that its ignio™ Artificial Intelligence for IT Operations (AIOps) platform recently earned recognition in several major industry awards. In particular, Digitate’s ignio™ was honored for its powerful AI capabilities and its value in simplifying the management of cloud deployments and uplevelling an enterprise’s overall operational efficiency.

Chief among these awards, Digitate’s work for Avis Budget Group (ABG) won a major case study award. During the pandemic, Avis was having difficulty adjusting to a large loss of staff and new regulatory rules. The company struggled to accommodate these changes because of the complexity of its IT infrastructure, which covered multiple geographies, included a mix of technologies, and lacked automation. Avis leveraged ignio™ AIOps to overhaul their IT operations and deliver greater business efficiency. The company was able to automate tasks and reduce resources spent on IT, isolate noise from monitoring tools to expedite the resolution of service requests and employ model-based context building to predict and prevent operational failures ahead of time.

“Our event management and correlation capabilities were limited. As a result, our operational teams were inundated with false positives and event overload and paralyzed by an inability to understand priority responses,” said Steven Boyles, Head of IT Operations – International at Avis Budget Group. “Using Digitate, we reduced the effort on our operational staff by a substantial number and continue to roll out event correlation and self-heal capabilities across our wider business systems. In addition, Avis improved compliance reporting and efficiency using ignio™ autonomous action on our SOX, quarterly access reviews & user access review processes.”

Digitate’s other recent accolades include:

  • Digitate ignio™ was honored as a Silver winner in the 2022 Best in Biz Awards for “Best New Product Version of the Year”
  • Digitate ignio™ won “Best Autonomous Enterprise Landscape Management Platform” in the 2022 Artificial Intelligence Awards
  • Digitate was named a finalist for “Best Cloud Automation of the Year” in the Cloud Awards
  • Digitate was named a winner in the “Order to Cash” category in The Hackett Group’s 2022 Digital Awards

“Digitate’s mission is to equip every organization with the ability to evolve into an autonomous enterprise. With improved efficiency, context, and intelligence, an autonomous enterprise is more agile and better positioned to support future business growth,” said Akhilesh Tripathi, CEO of Digitate. “These award wins further validate the transformative impact of Digitate’s AIOps platform.”

Digitate ignio™ applies a unique closed-loop approach that transforms IT and business operations from reactive to proactive, eliminating the need for most human intervention. It uses intelligent automation to accelerate the journey toward an autonomous enterprise by predicting issues, prescribing remedies, and preventing future problems. As a result, organizations can focus on achieving their strategic business goals rather than managing internal operations.

Reference – Digitate ignio™ AIOps Awarded Significant Industry Accolades | Business Wire

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Products

ignio AIOps

Redefining IT Operations with AI and Automation

  • ignio Observe
  • ignio CloudOps

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
Digitate - Autonomous Enterprise Software
Products

ignio AIOps

Redefining IT Operations with AI and Automation

  • ignio Observe
  • ignio CloudOps

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

Reference Guides

Guides cover AIOps and SAP automation examples, use cases, and selection criteria

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo