Driving ROI with End-user Experience Monitoring (EUEM)
Key Speaker: Lawrence Barse – Product Manager, Digitate,
Host: Rahul Apte – Product Marketing Manager, Digitate
Since the COVID-19 pandemic, hybrid workforces are pretty much the new normal. Digital employee experience is fast becoming a top priority for most organizations. Speaking to experts within the community and interacting with several of our customers, we could identify the key ROI drivers for end-user experience management(EUEM) products. If you want to know the basics of EUEM products, what makes a great EUEM product, how they contribute to bettering the digital end-user experience and how you can maximize your business benefits, then watch this talk delivered by Lawrence Barse, our expect on digital workspace products and host Rahul Apte, our PMM for ignio AI.Digital Workspace.
Lawrence will help you understand the key areas where EUEM products provide tangible value for all the stakeholders – the employee, the EUC team and the service desk team. We will look at specific EUC challenges, the impact of no change and walk you through some common EUEM use-cases and solutions. You will also learn how to build a business case for an EUEM product using quantitative as well as qualitative KPIs that help deliver the expected Return on Investment (ROI) and time to value. Watch this on-demand webinar recording and take a step towards embracing a happier, more productive digital workspace.
