Proactive Problem Management – Towards a Zero-Incident Enterprise
Enterprises are continually adopting new technologies that are faster, more scalable, and have a shorter time to market, to make their IT operations more agile and competitive. However, these changes tend to make the IT landscape more complex, increasing the probability of service disruption. This paper explores how proactive problem management, driven by machine learning, helps improve the resiliency and efficiency of enterprise IT enabling them to reach a zero-incident state.
Learn more about:
- The need for proactive problem management
- Problem management gaps in the current operations
- Digitate’s approach with ignio Proactive Problem Management
