ignio™
ERPOps
Utilize observability and closed-loop automation to overcome daily SAP operational challenges.
Achieve SAP excellence and unlock operational
efficiency with ignio
ignio AI.ERPOps, Digitate’s comprehensive platform for autonomous SAP management, offers a reliable, AI-driven solution to optimize and manage SAP operations.
Agentic AI for Autonomous IT — Built for SAP
ignio™ AI.ERPOps is an intelligent solution engineered to streamline and automate SAP operations. Built on the agentic ignio™ platform, it delivers end-to-end visibility, proactive issue resolution, and context-aware automation across SAP and non-SAP landscapes. AI.ERPOps enables self-healing and reduces manual effort, boosting uptime, operational efficiency, and driving autonomous SAP operations.
Event Management
Reduces alert noise and generates timely, relevant alerts for improved focus and efficiency.
Optimizing SAP operations
Automated and proactive monitoring ensures the health of SAP systems and business processes, along with autonomous resolution of business transaction failures. This enhances the efficiency of OTC and P2P management processes and ensures smooth functioning.
Intelligent automation to make tedious BASIS administration work efficient and quick. With ignio AI.ERPOps, minimize the risk of hiccups for smooth business operations and reduce dependency on BASIS teams.
Resolving master data inconsistencies and automating service requests for master, configuration, and transactional data. This saves time, reduces costs, and eliminates the need for coordination and communication across multiple teams.
ignio AI.ERPOps utilizes automation to ensure secure SAP operations by leveraging user and access management capabilities. Routine security activities are autonomously performed by ignio, reducing the effort required from security administrators.
AI and analytics deliver the right insights from Solution Manager data along with event management to manage alerts. ignio AI.ERPOps acts as the first-level manager, analyzing and resolving issues, and assigning them to the right teams if ignio cannot address them.
Transform SAP operations with Closed-Loop Automation
Embark on a digital transformation journey with ignio AI.ERPOps, leveraging automation and AI to pave the way for an autonomous future
RCA, triaging, and self-heal
Root cause analysis to identify the real reasons behind issues, then prioritizing issue resolution based on business impact and autonomous corrective actions to resolve the problem.
Email notification with approval workflow
Receive instant notifications for critical issues, action items, and resolutions right at your fingertips.
Extension and customization
Extend the out–of–the-box capabilities and build custom use cases using the ignio platform to address specific requirements.
IDoc Management for SAP
Digitate offers a pointed solution for all your business transaction (IDoc) related issues. The solution offers proactive monitoring of IDocs, issue identification, prioritization, and resolution. With the intuitive dashboard, get a bird’s eye view of all IDoc communications, while being able to optimize supply chain operations with intelligent automation.
Get more value from your SAP implementation
Reduce downtime
Ensure availability of SAP applications and underlying infrastructure with a closed-loop approach to resolve incidents autonomously.
Deploy your SAP talent more strategically
Eliminate manual, time consuming, and tedious tasks by automating SAP operations for both technical and functional domains.
Improve your user and customer experience
Optimize your SAP operations with fast and autonomous issue resolution, thus improving system availability.
Digital transformation of Engie’s utility operations with ignio AI.ERPOps
Engie is committed to delivering the best customer experience and services to over 8.5 million consumers, generating up to 10 million euros in daily revenue. As a result, any disruption in services can lead to significant revenue losses. Reasons include incorrect invoicing, missed payment processing, service delivery unavailability, and human errors from manual operations, among others.
Trusted by global businesses
We would have needed to grow our SAP team by 50% to achieve the improved monitoring we have with ignio.
– Director of program management office, manufacturing
Embark on a digital transformation journey for your SAP operations
ignio AI.ERPOps is an AI based insight driven product for autonomous SAP operations catering to SAP Technical and Functional domains. It improves business outcomes by detecting anomalies, providing analysis with recommendations, and performing actions.
Connect with our AI experts
Experience proactive, agile, and resilient SAP operations across your enterprise.
