AIOps
Deliver resilient IT operations across multi-cloud, hybrid environments with unified observability, AI-powered insights, and closed-loop automation.
Take the next step towards proactive, predictive and
efficient IT operations
ignio™ is a SaaS-based AIOps platform that paves the way for the autonomous enterprise with unified observability across IT and business layers, AI-powered insights for predictive and proactive operations, and closed-loop automation for resolving incidents and improving operational efficiency.
Agentic AI for Autonomous IT
ignio AIOps, powered by the ignio™ platform is built on an agentic SaaS architecture, autonomously resolves IT issues across multi-cloud and hybrid environments. By continuously monitoring and intelligently managing your IT landscape, it ensures resilient, self-healing operations that streamline workflows, reduce downtime, cut costs, and boost efficiency—empowering your enterprise to operate proactively and autonomously.
Event Management
Reduces alert noise and generates timely, relevant alerts for improved focus and efficiency.
Incident Resolution
Automatically diagnoses and resolves incidents for faster issue resolution.
Streamline and optimize IT operations
Blueprint complex IT landscapes, connect IT systems to business operations, and profile normal behavior with AI to identify trends and patterns. Use this data to gain insights into dynamic, relational behavior across entities, define dynamic thresholds, and find anomalies.
Capture and analyze metrics, logs, and traces from all infrastructure, cloud, and network layers on a single platform. Leverage additional data such as transactions and business context for comprehensive, unified observability.
Correlate telemetry data from different monitoring tools and leverage AI-based reasoning, along with knowledge of context to suppress false positives, eliminate redundant alerts, group related alerts, and auto-triage to identify root causes.
Reduce MTTR by 90% with autonomous resolution for common incidents. ignio delivers closed-loop resolutions with out-of-the-box automated actions that leverage AI and knowledge of context to take appropriate actions. Alternatively, ignio offers prescriptive recommendations and triggers incident workflows to simplify troubleshooting and issue resolution.
Get AI-powered insights into IT cost optimization opportunities, along with recommendations for optimizing infrastructure performance and service capacity.
Gain insights into recurring issues and continuous improvement opportunities across the technology landscape, enabling proactive problem resolution and improved IT operations efficiency.
Patented technology for the observe-engage-act lifecycle
Leverage unique AIOps capabilities on a scalable SaaS-based platform
Industry-leading AI/ML capabilities
Rule-based, case-based, and model-based reasoning for accurate anomaly detection and event prediction, with supervised, unsupervised, and reinforcement learning.
Modular, intelligent pre-built automation
ignio leverages its deep understanding of the IT landscape and its dynamic behavior to take autonomous actions based on the current context. ignio has 10K+ modular automations across 45+ technologies which are structured, easily extensible and adaptable to changes in IT technology, enabling enterprises to quickly deploy last-mile remediations.
Enterprise-wide technology coverage
Digitate is the only AIOps provider offering seamless coverage across hybrid cloud environments, encompassing infrastructure, cloud, network, applications, ERP operations, batch jobs, and digital workspaces.
Comprehensive platform to meet every ITOps need
Unlock the full potential of AIOps on a central platform that delivers unified observability, AI-powered insights, and closed-loop automation. ignio AIOps can detect anomalies, triage and resolve incidents, predict future issues, and recommend actions to prevent disruptions across infrastructure, applications, and cloud operations.
ignio Observe for cross-stack monitoring
ignio Observe, an add-on module of ignio AIOps, delivers advanced observability and monitoring capabilities. It analyzes historical log data to identify distinct patterns and monitors metrics across various technology stacks, providing actionable insights.
IT Event and Incident Management
IT Event and Incident Management improves overall observability with actionable insights, by correlating, aggregation alerts from various monitoring tools, leveraging contextual knowledge of IT operations and AI-models to reduce alert noise, provide root-cause analysis, and predict future incidents. It can also take proactive self-heal actions or provide recommended fixes thereby improving business availability .
Cloud Cost Optimization
Reduce overall cloud spend and eliminate waste and sprawl with ignio. ignio has a dedicated module for vendor-agnostic visibility across multi-cloud environments, as well as cost analytics and lifecycle automation for effective governance and optimized cloud costs.
Business Health Monitoring
Get vertical and horizontal observability across business and technology layers to ensure business continuity with Business Health Monitoring, a unique module of ignio AIOps. Track and analyze the health of key business processes, track business transactions as they move through multiple nodes, uncover correlations between IT and business KPIs, and proactively detect, predict, and resolve IT issues before they disrupt users and business operations.
IT operational risk mitigation
Reduce IT operational risks and compliance gaps across the technology landscape with better observability and automation. ignio provides misconfiguration detection, autonomous compliance checks, context-based patching, certificate lifecycle automation, automated access provisioning, and a range of automated fixes for faster issue resolution.
ignio Studio for low-code extensions
ignio™ Studio is an integrated development environment (IDE) designed to help enterprises meet their unique needs by developing new integrations, automation use cases, and extending AIOps capabilities.
Reduce revenue losses from downtime
Enhance the efficiency of the IT operations team
Reduce manual efforts spent in managing IT operations by up to 60%.
Improve risk and compliance in IT operations
Enforce operational policies with autonomous compliance controls, while supporting industry best practices and standards.
Ensure proactive management of IT operations
Identify and eliminate up to 40% of issues proactively with built-in predictive analytics.
North American retail store chain embraces digital technologies with ignio
Retailers globally are under immense stress to counter the aggressive competition from global retail behemoths. This has resulted in retailers having to rethink and reinvent their businesses, which includes ensuring top-notch customer experience along with reduction of operating costs to sustain and retain customers. Know how ignio AIOps helped the customer achieve uninterrupted store logistics operations, enhanced end-user experience, and reduced incidents to avert business loss.
Trusted by global businesses
“ignio has the flexibility to be implemented in any size organization, and handle well complex environments where security restrictions are in place. We use Ignio to automate, incidents, requests and change governance, and this is working well and saving approximately 5800 man hours a year”
– Senior Product Manager, Leading Banking and Financial Services Company
Find out more about closed-loop AIOps
Digitate’s ignio AIOps offers a potent blend of machine learning, AI, and intelligent automation to drive digital transformation within enterprises and improve their effectiveness and efficiency through artificial intelligence for IT operations.
