Embrace a Happier, More Productive Digital Workspace
Find and fix IT issues in an end-user’s workspace before they disrupt the workday.
ignio constructs a 360o view of endpoints across the enterprise and applications, devices, operating systems and networks. It self-learns normal behavior of end-users and correlates incident failures and anomalies to resolve issues and reduce service desk anxiety.
ignio alerts the user of endpoint issues which require immediate attention. The on-device application also displays alerts/notifications that guides them to fix endpoint issues. Timely alerts and actions result in less downtime and improve end-user IT experience.
ignio’s self-heal capability on device allows autonomous resolution of incidents. This completely preempts the need for service desk tickets. 100% offline availability of the app eliminates wait time and dependence on service desk teams and improve end user productivity.
ignio’s out-of-the-box autonomous remediation actions fixes issues with a focus on context-specific business policies and constraints. It manages digital workspaces and provides server-side automation, in-turn improving endpoint security and compliance.
Proactive Problem Management
ignio proactively executes health and compliance checks, of all the endpoints and applications in-line with the enterprise security, privacy and safety standards. Periodic performance tuning helps reduce capacity shortages, performance gaps, and unnecessary IT procurement and optimizes cost of assets.
ignio AI.Digital Workspace
An AI/ML driven, Self-healing End-user Experience Management (EUEM) for digital workspaces
Experience a disruption-free production environment with faster IT incident remediation and proactive anomaly detection within the shop-floor devices, applications and networks. Gain unprecedented visibility into endpoint performance that drives higher production efficiencies.
ignio AI.Digital Workspace helps deliver an uninterrupted omni-channel shopping experience while providing end-to-end real-time visibility across stores. Make the most of Black Fridays and Cyber Mondays or new product launch events! Benefit from less pricing & promotions related incidents.
Integrated low-code modelling environment armed with robust constructs for extending ignio’s rich out-of-the-box capabilities. Studio accelerates the creation of new automated remediation actions for incidents, extending the self-heal coverage to newer technologies and applications thus improving the end-user experience.
ignio AI.Digital Workspace Product Sheet
For enterprises looking to transform their employees’ IT experience, ignio AI.Digital Workspace is a Self-healing End-user Experience Management Product. It proactively detects, triages and remediates endpoint issues for a happier, secured and highly productive digital workspace that leads to superior customer experience, improved agility with better business outcomes.
ignio AI.Digital Workspace
For enterprises looking to transform their employees’ IT experience, ignio AI.Digital Workspace is an AI/ML driven Self-healing, End-user Experience Management product. It proactively detects, performs probable cause analysis, triages and remediates endpoint issues for a happier, secured and highly productive digital workspace. It has proven effective in cutting down unnecessary IT costs, warranting uninterrupted endpoint availability. It saves time and improves employee productivity that translates to superior customer experience, improved agility with better business outcomes.