Fly above the headwinds with ignio™ AI.ERPOps
Use ignio’s cognitive automation to bring in proactive, agile and resilient ERP operations across your enterprise
ignio™ AI.ERPOps
Autonomous operations powered by innovative technologies
ignio™ ERPOps provides the correct blend of intelligence and automation which improves the effectiveness and efficiency of Enterprise business operations using SAP as ERP. Through contextual learning, alert management, service request fulfilment, incident handling and proactive optimization of operations, it aims to bring in reliability, agility and resiliency into business operations on SAP ERP.
ignio creates deep visibility and understanding of SAP ERP landscape by assimilating data on business process, functional modules, and technical configurations from data sources such as SAP Solution Manager using SAP-certified JCO connector. It self-learns normal behavior of SAP systems to provide context and predictability in operations.
ignio enables silent SAP ERP operations by eliminating noise using advanced AI based reasoning techniques. It filters, correlates and prioritizes alerts based on inferred risk and business impact; aggregating and resolving alerts autonomously.
ignio improves resilience and reduces MTTR by automating triage and resolution. It rapidly identifies the root cause of SAP ERP functional and technical incidents, self-heals from error codes in IDocs across SD, MM and FI modules.
ignio boosts agility and productivity with a vast library of pre-built SAP ERP capabilities for functional and technical lifecycle activities such as BASIS Administration, IDocs profiling, Master Data and Configuration management and service request handling in functional modules such as SD, FI and MM.
ignio performs proactive operations by identifying future issues and constraints through SAP ERP deployment wide functional and technical HealthChecks. Ingio’s compliance checks for functional and technical policy enables up to date risk dashboards based on inferred business impact.
