Fly above the headwinds with ignio™ AI.ERPOps

Use ignio’s cognitive automation to bring in proactive, agile and resilient ERP operations across your enterprise

ignio™ AI.ERPOps

Autonomous operations powered by innovative technologies

ignio™ ERPOps provides the correct blend of intelligence and automation which improves the effectiveness and efficiency of Enterprise business operations using SAP as ERP. Through contextual learning, alert management, service request fulfilment, incident handling and proactive optimization of operations, it aims to bring in reliability, agility and resiliency into business operations on SAP ERP.

Redefine your business model and improve efficiency and effectiveness by digitizing outdated manual modes of operation into streamlined digital workflows powered by AI

Realise better end-user experience by improving MTTR of incidents for SAP Modules

Achieve high ROI through automation of SAP service requests resolutions for SAP ECC
Learns Context

ignio creates deep visibility and understanding of SAP ERP landscape by assimilating data on business process, functional modules, and technical configurations from data sources such as SAP Solution Manager using SAP-certified JCO connector. It self-learns normal behavior of SAP systems to provide context and predictability in operations.

Manages Alerts

ignio enables silent SAP ERP operations by eliminating noise using advanced AI based reasoning techniques. It filters, correlates and prioritizes alerts based on inferred risk and business impact; aggregating and resolving alerts autonomously.

Handles incidents

ignio improves resilience and reduces MTTR by automating triage and resolution. It rapidly identifies the root cause of SAP ERP functional and technical incidents, self-heals from error codes in IDocs across SD, MM and FI modules.

Performs Actions

ignio boosts agility and productivity with a vast library of pre-built SAP ERP capabilities for functional and technical lifecycle activities such as BASIS Administration, IDocs profiling, Master Data and Configuration management and service request handling in functional modules such as SD, FI and MM.

Proactively Improves Operations

ignio performs proactive operations by identifying future issues and constraints through SAP ERP deployment wide functional and technical HealthChecks. Ingio’s compliance checks for functional and technical policy enables up to date risk dashboards based on inferred business impact.

Give your customer a next-gen experience with ignio™ AI.EROps