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Data Privacy Notice Mexico

Digitate Data Privacy Notice.

You have reached the Digitate privacy addendum for Mexico. To go back to the general Digitate privacy notice, please click here.

TATA CONSULTANCY SERVICES DE MEXICO, S.A. DE C.V., MGDC, S.C. and Digitate E-SERVE INTERNATIONAL LIMITED (“TCS” or “Digitate” or the “Data Controller”), will decide on the collection, use and protection of your personal information (hereinafter “Personal Data”), which may be subject to the Federal Law on the Protection of Personal Data held by Private Parties its regulations and the Guidelines for the Privacy Notice (hereinafter the “Law”). Below you will find the additional specific provisions applicable to you as a resident within Mexico, including your rights to your Persona Data as it may be processed by TCS/Digitate.
For purposes of this Privacy Notice, the Data Controller appoints as domicile the one located in Eugenia 197, 6th Floor, Col. Narvarte, C.P. 03020, Mexico City.

1. How we will use your Personal Data.

All Personal Data you provide or make available to the Data Controller, will be used for the following purposes:

  • To ensure access to our website and online services;
  • To answer your queries, support and contact requests;
  • Subscriptions to our promotional communications;
  • To administer events and activities;
  • To manage, adiminster and fulfill the obligations under contracts, and regulations;
  • To promote TCS/Digitate brand, products, initiatives and values with marketing communications;
  • To comply with our clients‘ processes, policies and contract’s obligations.

2. Personal Data we obtained.

The Personal Data we collect is the following:

  • Full name;
  • Telephone number;
  • Location, and/or;
  • Pictures and video of you;
  • Demographic data,
  • Qualifications and profession, and/or
  • The content of your messages to us.
  • IP addresses,
  • Operating system details,
  • Browsing details,
  • Device and connectivity details, and/or
  • Language settings

3. Transfers and Purposes.

We may transfer, without needing your consent, your Personal Data to the following organizations and to fulfill the following purposes:

  • To competent authorities when required by Law.
  • To our subsidiaries and affiliates, which operate under privacy policies that comply with the applicable provisions in order to fulfill the purposes outlined in this privacy notice.
  • To our clients as part of the obligations set out in contracts executed with them in order to comply with client’s processes, policies and applicable legal framework.

4. Cookies

We use cookies, web beacons, and similar tracking technologies (collectively, “Cookies”), in order to gather information about your usage patterns when you navigate the site in order to enhance your personalized experience, and to understand usage patterns to improve our site, products and services, for more information please check our cookies policy.

5. Means to access, ratify, cancel and/or oppose the processing of your Personal Data.

If you have any questions or concerns about how the Data Controller processes your Personal Data, or if you want to access, rectify, delete, copy, limit the use or cancel the personal data or request that cease of processing, according to the Law, please contact Data Privacy office of Latam sending an email to dpo.latam@Digitate.com specifying your name, address and the subject of your request. We must acknowledge receipt of your request the same day it is received. Your request will be analyzed pursuant to the Law, its regulations and internal privacy policies. We will issue the corresponding response in affirmative or negative form and being duly justified as per established in the local laws.

You can review your Internet browser settings, typically under the sections “Help” or “Internet Options,” to exercise choices you have if you don’t want Cookies in your computer. If you disable or delete certain Cookies in your Internet browser settings, you might not be able to access or use important functions or features of this site, and you may be required to re-enter your log-in details.
Please be advised that certain personal data may be extent from such access, rectification, suppression, copying, and deleting according to the applicable Laws.

6. How to limit the use or disclosure of your Personal Data.

You may limit the use and/or disclosure of your personal data by communicating directly with dpo.latam@TCS.com.

7. Changes to this Privacy Notice.

This privacy notice may be amended in order to implement improvements or incorporating new security measures provided in the Law. Any amendment to this notice will be notify through webpage https://digitate.com/data-privacy-notice/. The amended Notice will be effective the same day of its publication.

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Products

ignio AIOps

Redefining IT Operations with AI and Automation

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo
Products

ignio AIOps

Redefining IT Operations with AI and Automation

ignio AI.Workload Management

Enabling Predictable, Agile and Silent Batch Operations in a Closed-loop solution

ignio AI.ERPOps

End-to-end automation for incidents and service requests in SAP

ignio AI.Digital Workspace

Autonomously Detect, Triage and Remediate Endpoint issues

​ignio Cognitive Procurement

AI-based analytics to improve Procure-to-Pay effectiveness

ignio AI.Assurance

Transform software testing and speed up software release cycles

Solutions

Business Health Monitoring

Proactively Monitor Retail and eCommerce Health to deliver optimal customer experiences

IDoc Management for SAP

Monitor, Prioritize and Resolve IDoc issues to ensure business continuit

IT Event Management

Prevent outages with Predictive Intelligence and Autonomous Event Management

Business SLA Prediction

Never miss a business SLA with AI-powered monitoring and predictions

Resources

Analyst Reports

Discover what the top industry analysts have to say about Digitate

Blogs

Explore Insights on Intelligent Automation from Digitate experts

ROI

Get Insights from the Forrester Total Economic Impact™ study on Digitate ignio

Case Studies

Learn how Digitate ignio helped transform the Walgreens Boots Alliance

Trust Center

Digitate policies on security, privacy, and licensing

e-Books

Digitate ignio™ eBooks Provide Insights into Intelligent Automation

Infographics

Discover the Capabilities of ignio™’s AI Solutions

White Papers and POV

Discover ignio White papers and Point of view library

Webinars & Events

Explore our upcoming and recorded webinars & events

About Us

Leadership

We’re committed to helping enterprise companies realize autonomous operations

Newsroom

Explore the Latest News and information about Digitate

Partners

Grow your business with our Elevate Partner Program

Academy

Evolve your skills and get certified

Contact Us

Get in Touch or Request a Demo

Request a Demo